Highly recommend this business for your auto servicing. Prompt, efficient, friendly, cost…read moreeffective. One of the best customer experiences I've had in Rochester!

As a female who knows absolutely nothing about cars, I felt so well taken care of. I brought my car…read moreinto them thinking I had a much larger expensive issue and it turned out to be a small and less expensive issue. This is by far the best auto service I've received and am grateful for their hard and honest work!

Much like like another reviewer, I tend to do my own maintenance. I had a couple of items that I…read moreneeded their help with as well as an alignment after that work was done. Customer Service was great, I had a short timeframe to get the work done, and they were able to work me in the same day. Bonus, the price was very reasonable and did not try to upsell me. Thank you

Travis and staff are great. They are honest and trustworthy. It's hard to get in right away but…read morethat's because so many people realize how good they are.

we have all our cars serviced here. I appreciate their transparency, timeliness, and willingness to…read morepatiently explain what's going on. They're really good at prioritizing the "Gotta do its," along with the "This can waits," which has been really helpful in our budgeting.

I cannot say enough positives things about this business and my experience. I felt safe and…read moresupported throughout my experience : from the phone call to schedule until the moment I walked out the door following service. The customer service is phenomenal. Plus there are turtles! It was a joy to sit in the soothing waiting area. I highly recommend this business.

Fast Convenient…read moreStaff very professional, knowledgeable and courteous Highly recommend this place

Amazing service. Clean facility. Really speedy service. They helped us get back on the road for our…read moreroad trip in no time. They were also kind to our kids and my nursing wife. Amazing team and value of service.

I would avoid at all costs. Zero integrity. Purchased car off their lot. Engine failure within 6…read moremonths. Given incorrect information about the vehicle.

My gas door froze on New Years day, I drove in and they didn't even look up to see I was a regular…read morecustomer. He immediately asked for the keys and had it fixed in 10 min with some lithium grease and said there was no charge. No way you'd get this kind of service at a dealer. Earlier this year I walked in to get headlight bulbs replaced in 15 min for $100.

Good, convenient oil change and polite staff. No problems. They were able to meet my specific needs.read more

I called John's Garage 2 days after returning from Seattle and finding my car with a dead battery…read more I won't go into all they did for me above and beyond their services, but I am recently widowed and didn't know what to do. They got my car started, took it to their business, and returned it to me the next day. These business people were heroes to me. Thank you John and Kimberly.

The process from beginning to end was very professional; the communication was great and the entire…read moreteam was friendly and extremely helpful.

Brought my car in - they broke a piece off in my engine, and told me they wouldn't fix their…read moremistake. Should be reported to better business bureau.

In October 2025 I brought my Subaru in because my tire was wobbling. I found out that it was a…read morerear wheel bearing was making noise. While I was at work Ricky Huff sent me an email saying that both cam carriers were leaking ( which the Subaru dealership would charge $5000 to fix it!) I asked him what were the Cam Carrier's and what does it mean they're leaking? Well he told me that Cam Carriers were part of the Subaru engines There's a seal between the cam holder and the head. That seal is what's leaking. Well, I brought my Subaru in for a second opinion, at another auto repair place, and they said that it was NOT leaking at all instead my valve gasket needed to be replaced and it would cost me 1/4 of the $5000. The Subaru Dealership LIED to me! I am writing this so that if you are going to the Subaru dealership that you'll be informed as to what the Subaru Dealership stands for.

I'll start my saying I really enjoyed my salesperson Isaih Handy, he was great to work with, gave…read moreme space, respected my decisions during the car buying process, and answered all of my questions. I bought a Crosstrek from him, I've had it for two months, no issues w/ the vehicle so far, I like the car. Now I'll go into it, there is this One Guy, his name is Jeremy, avoid him at all costs. He made me wait 4 hours for all the paperwork and told me every 15 minutes that it'd just be another 15 minutes. at the end of this 4 hours he came out with an aggressive sales pitch for a car extended warranty package and would not relent despite multiple no's until in my worn down fatigued state (I hadn't eaten in hours) I said alright draw up the contract I'm most likely going to cancel since he told me I could cancel if I changed my mind and it'd go "right" back to the loan provider. I called a day later (before I picked up the car) to say take it off, Jeremy proceeded to call me 4 times to try to get me to put it back on, I said no every time. he'd even did it again when I went to pick the car up, no no no no no. I wish I had a fly swatter for this guy. "I think you're making a huge mistake." "are you sure?" "what don't you understand?" just a real awful guy, pushy, condescending, it creeped me out. and thats not even the worse part, because I humored the offer they still took out the loan with it priced in (an additional 5k) and kept saying "it'll go right back" I check a couple weeks later and lo the money didn't go back. I called them up, why isn't the money back. "oh it takes 30-60 days" to refund, OHHHHHHH see you all kept saying "right back" and I took that to mean promptly, not 2 months. and now as I write this I got a notice in the mail they never called and cancelled it, they just never activated it and are just waiting for the activation period to cancel. this messed up my loan and monthly payments, now I'm taking a hit on my credit, the interest accretion has already costed me extra money before I'll be able to refinance. obviously I fell for the scam, but I thought I caught it before it was too late, I was wrong. SO BEWARE of JEREMY he will scam you. This is a bad business, UNETHICAL. and I'm not even mentioning the fact there was a rats nest in the engine bay that the inspectors missed during their "150 point inspection." Come to find out that the detailing and inspection crew is a bunch of high schoolers that have no idea what they are doing and won't do their job unless forced. honestly, it's pathetic. Just buy a car somewhere else. To Isaih the salesman: you deserve better than this rats nest of a dealership.

Been going to Automotive MD for 20+ years. I've always been very satisfied with job and bill. Galen…read moregoes above and beyond to take care of his customers.

Preferred mechanic for our family's cars, trucks and suv, throughout many years. The staff and…read moreowner are very friendly, professional and honest. I do recommend Automotive MD to anyone that needs mechanical work done on their vehicles here in Rochester.