Love the service and love the employees they are awesome and make sure the job gets done and done…read moreright I highly recommend them

My husband and I have been using Past and Present for several years on our trucks. Whether its an…read moreinspection, issue, or need. Past and Present always takes good care of our vehicles and provides prompt service that works within our schedules. They will also ask about your budget for extensive repairs and will work with you! Have been very pleased!

Sold me a vehicle with low oil and brake pads that were metal to metal and they slapped a sticker…read moreon it.

Finding an Honest reputable garage is not always an easy task. Dino and Nigel exemplify those two…read morewords "Honest and Reputable ". If you are in need of simple maintenance or a more complex job you cannot go wrong with HP Garage. Quality job and a fair price. Thank you for always looking out for us !

I brought my 2500 gmc truck to have the hose changed from the gas filler to the tank,meanwhile 2…read morecustomers came in after me with no appointments, I had a 10:00 appt.the service manager took them before me,stick one,No one worked on my truck until 12:15 they changed the metal gas fill part,strike 2 I said rubber hose not metal fill and to boot I was charged 552.00 dollars for a 15 minute job,strike 3 your out I guess they should not have windows looking into repair shop to see customers getting screwed,funny thing I was looking to buy a new truck there all set

I recently went to Midway Buick to look for a car and was met by a sales person named Wes Maynard…read morewho was one of the most easy-going sales associates I've ever met . Wes was very accommodating and knew what he was talking about which I can't say about every sales person I've ever met. The other staff was very friendly and helpful as well. Midway and Wes get 2 from me . I would go back to Midway Buick in the future and hope that Wes is working at that point.

I had a great experience with Pine State…read more While visiting family over the Christmas holiday I started to hear a new noise from the front end of my Prius. It sounded like I had snow tires on, which I don't. Besides that, I'd been hearing a nagging mystery noise that intermittently seemed to be coming from the back at highway speed. I wanted to get it checked before driving back to NYC. I have family in Wells who recommended Pine State as they have good reputation with the locals. Brought it in and Mike checked the front end and found that there was nothing amiss there but the left rear wheel bearing needed to be replaced. That was the intermittent mystery noise I'd been hearing for for a while. I drove the car back to New York the next day with no sign of the that noise. Friendly, trustworthy, and a fair price (a bargain compared to a dealership). Highly recommended!

We were camping in Wells and noticed a noise coming from the front end of the car. Nervous about…read moretowing home with something odd going on, I brought it to Pine State. I left the car with them to look at since we were camping across the road. Within a couple hours they called me and said it needed a wheel bearing / hub assembly. I asked them to take care of it. They said they'd have it done by the end of the next day. Surprisingly, I received a call from them in the morning saying it was done. It turns out that even though the part wasn't coming in until the next day, they stayed late and prep'd the car for a morning replacement. It was great that they were able to take care of this so quickly and we were car-less for only one night. Price was reasonable, great service.

got a tow and it damaged my car. they wenched it behind the drivers side front wheel, the wire…read moredented and partially pulled off my bumper. I tried to approach it gently to see if they would hold themselves accountable, you know just be honest. Then they proceeded to lie to me and tell me ice caused the damage and not the wire from their wench. refused to even contact their insurance. they hitched not more than 10 inches from the damage the wire line crosses over perfectly where the bumper dented and popped off. disrespectful and unprofessional. not honest people not an honest company. Do not go here if you value good work and accountability, they don't serve it. they were rude and dismissive with me and my concerns.

I had my RV Pinion seal replaced by them. Within 9 months the seal is leaking again. Only drove…read more8000 miles in those 9 months. They said sorry it's only warrantied for 90 days. They want to charge me again. Won't even look at it to see if they made a mistake installing it. I won't go back.

Went to buy a mustang. First salesman was playing golf on his phone while he was talking to me…read more Second one (Matt) acted like I was wasting his time. Anyway a week later I bought my new mustang GT at Irwin's ford in Laconia they were awesome. I guess they didn't really want to sell that car. Also, I used to buy my parts for my two F350 company trucks (2012) (2017) after that experience I think I'll start getting them in Portsmouth.

I brought my 2020 F350 Lariat 6.7L Powerstroke to Rochester Ford for it's first 10k service. When…read morethe truck was returned to me, they told me it was all set. Since I always check the dip stick for the proper oil level after someone else does an oil change on all my vehicles, I pulled into a Lowe's parking lot in Rochester a couple miles away to make sure the oil was clean and filled to the proper level. When I pulled the dip stick, the oil appeared filthy as if it was never changed. So I took it back to the service tech and showed him the dipstick and asked him to explain why the oil was still so dirty. After I suggested the tech not make up any lame nonsense, you wouldn't believe the nonsense I heard...; I was told it was ordinary in diesel engines that a fresh oil change looks dirty...Then the story got better...that it has to do with high compression diesel engines and the use of DEF... I quickly jumped into my vehicle and decided to perform my own oil change which quickly revealed I was right...THEY NEVER CHANGED THE OIL !!!! I then elevated my complaint to the president of Rochester Ford who delegated my complaint to the service manager... Again, more nonsense stories about high compression diesel motors, blah blah blah... I tried to tell them that I wasn't ignorant, that I knew basic maintenance and diesel theory, and that I wasn't interested in their condescending lessons on diesel motors ...I asked them to stop making up nonsense and requested they reimburse the Ford Pass points they took to pay for the service. They offered a free oil change at 15k miles which I rejected since I'd be then driving a total of 15k miles on the original oil. Unsatisfied by the previous two service representatives, I phoned again to the president, Todd Berkowitz, who continued the nonsense, denying my claim and refusing to look at the photos I took that clearly document the dirty oil. These guys cannot be trusted and worse, they treat customers as if they are ignorant. After my conversation with the president Berkowitz, I now know for sure this organization is 'rotting from the head'...My advice is to take your vehicle to ANY OTHER service destination.

Wonderful service, great prices. Highly recommended. Very much appreciated the honest concern for…read morecar safety. Completely reviewed what work would be done to my car, how long it would take and the cost. I live right aroud the corner so they brought me home and picked me up when the car was finished.

We had a fire in the rear wheel of our 5th Wheel RV. Good Sam roadside assistance was useless and…read morewe found Eric's Auto Repair on our Garmin GPS. We called and were able to limp into Eric's repair garage. What good luck. Eric is professional, helpful, honest and he knows his cars, trucks and RV's. He fully repair the wheel which require a new brake and wheel bearing. His prices were very fair and he completed the service when he promised he would. My wife commented on how neat his shop was - a sign that he takes pride in his work. I second her comment. This is a great find and if you are anywhere near his shop in NH, we highly recommend him.

Went in around 430 asked to get my car inspected, he said he couldn't do it today and they don't…read moreinspect cars any later then 4 even though they close at 5. He then looked at my car through the window and said "I can tell by looking at it it wouldn't pass inspection" i just said okay I'll go somewhere else thanks. Very rude and unprofessional.

Great place. Awesome staff. They did an inspection and it failed. So I took vehicle fixed the…read moreproblem brought it back and they put the sticker on.