1. Rock River Outdoor Equipment

1. Rock River Outdoor Equipment

0

Byron, IL

Rock River Outdoor Equipment

4.0 (3 reviews)
Closed • 9:00 am - 5:00 pm

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Services - Rock River Outdoor Equipment

Outdoor power equipment services

Farm equipment repair

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30 days ago

Eric has serviced our lawn mower and garden tractor several times and has been prompt and fair. What more can u want?

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2 months ago

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6 years ago

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Eric M.

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R&R Auto & Diesel Repair

R&R Auto & Diesel Repair

3.0
(2 reviews)

Called them beginning of April to ask if they do transmisssion fluid changes on CVT transmissions…read moreand if they could change my brake fluid as part of my car maintenance. I was told yes they could do it, they scheduled me for a little over 2 weeks out. (Today April 28th to drop off 29th to do work) I asked them if they could take my Bridgestone credit card and I explained that the card company was how I go their name as a referral because they have them on the list as a business near me that takes the card. So he tells me that he isn't sure because he has never had anyone try to use one there but that I can bring the card in before the work is done and they can run it for a few dollars to make sure the card works in their system before they do almost $700 in maintenance. So I call them today to ask them what time I can come in to try and run the card, the owner then decided to tell me that he doesn't WANT to take the card so in other words he can, he just chooses not to is how I'm understanding this...(this is AFTER I have waited over 2 weeks to get it done) so I tell them to cancel my appointment for the next day because I had to figure something else out financially. So I call them back about an hour later and asked them to please reschedule me because I had the funds to pay for it. So the lady says the owner is out to lunch and they will call me back in about an hour. Well needless to say nobody ever called me back so I called them back and she says to hold one moment while she goes and asks him if they can put me back on the schedule, to which he gives her some made up story about how he did some further checking and he can't do a drain and refill on a CVT transmission. Come on....when I called the first time they had to check with the owner to make sure they could do it and he said yes of course he could do it. Now all of the sudden after I wait almost 3 weeks now to get the work done he can't even reschedule me for another day he just won't do it. I'm sorry I had to figure out my finances after you refused to accept my card. I am a widow and I don't just have $700 laying around!!! I hope Karma comes back around for you tenfold!!! Have a blessed day!!!!

Amazing service. Very conscientious about their work. Reasonable prices by a group of people who…read moreseem much more competent than average.

Rock River Outdoor Equipment - outdoorpowerequipmentservices - Updated July 2026

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