slumlords!! these people manage a series of Airbnbs, but they are a complete fraud!! fake photos,…read moreproperties that are filthy, and amenities that are either broken or missing! run, don't walk, away from this company!!!

This is exactly why I choose Airbnbs over hotels whenever possible. I've stayed here twice -…read morefantastic communication with the owners the one time it was necessary, super clean and well put-together both times. Tbh I thought the photos were stock before I booked the first time, but that's actually how it looks! Do yourself a favor, skip the hotel and stay here.

Very nice hotel in the heart of Dallas. Definitely recommend Valet as street parking is hard to…read morefind. Hotel has some very nice aromas circulating throughout the hotel. We were upgraded to a suite and the room is so nice and spacious. Huge tub and giant shower with numerous shower heads. Needless to say we loved our stay and this location has been bookmarked. Check out the 19th floor jacuzzi pool with adjacent bar

Valet takes way too long. Broken parts in the bathroom. Shower drains stink. Rooms are not well…read moremaintained. The room phones don't work and they take forever to answer/help. Could be so much better.

That contactless check-in and check-out was a lifesaver, seriously! And the view? Absolutely…read moregorgeous, worth every penny. It was so spacious, which made it super comfortable. Plus, the easy access meant we didn't have to lug our bags too far. We could just unpack and relax almost immediately. Everything felt so convenient and laid-back. Definitely a great spot for a getaway. We felt right at home from the moment we arrived. We loved our stay-cation!

We stayed at a two bed room on the 49th floor of the Mint House. The view is superb. The…read moreappliances are high-end and the rooms are of good size. We had issues with the lighting in one of our rooms and we had to reset the breaker quite often. BTW - if you replied to one of their emails, your email just showed it failed because of unrecognized destination. One issue that we noticed is that for a two bedrooms aparthotel, there is not enough chair/sofa for people to sit and talk. Also, there are only two counter top chairs... These are misses that should not be there for a high end facility. When we were there, there was a lot of inside construction going on and it was quite noisy. We did not reduce the score for this as we believe it is temporary.

didn't bother me too much, check in was smooth. the room was cute not overly done. they let me do a…read morelate check out at 4:30ish for additional $60 not too bad. I just like that they left me alone. the only thing i really didn't like was the hour waiting for elevators.

It pains to give this review because I've been at this hotel before and today the experience was…read moretotally different. Bad customer service unwilling to help or even say sorry for the inconvenience. Staying for 5 nights 6 days and since housekeeping it's only upon request We decided not to bother too much asking for housekeeping only once , it was done badly , restroom counter not clean ( this because I took a couple of pills and left the trash packet on top , and still was there after "cleaning) Body wash bottle got empty not refilled , and you might say those are amenities but soon we learn that we also pay for those amenities after checking out I was told I have to pay another charge called Destination Fees. Even tho I had already paid for all stay. Fees I'm somehow ok . Since I'm using the hotel but the service received not ok . AC was cold all the time even when turned manually off . Valet parking $50 per night . No restaurant devices anymore . Will I stay here again ? NO.

Professional, knowledgeable and easy to work with. I can't recommend them highly enough for…read moretemporary housing!

From the owner: From financials to design to maintenance - we take care of your home as if it were our own. Let us…read morehelp you unlock your home’s full potential as a high quality temporary accommodation.

It was a good experience. We even tried the restaurant inside…read more At first the parking confused us, but simple after you know what you're doing. All parking is underground. I think I paid $30 a day. The valet was $50, I think. Just everything you would expect from a Westin hotel.

Deborah is such a gem. I had to stay an extra night just two nights ago because storm systems were…read morepopping up everywhere. She was sweet, personable, accommodating... and this was riiiiight after I witnessed a grumpy-gill person checking in (giving her a hard time for no reason). She handled that very well, and then having me as her next person to help... she kept her warm hospitality hat on strong and bright. Westin, take care of ya girl. She is definitely doing it all to make that place feel welcoming.