Very friendly, knowledgeable staff. Got my boy seen quickly and even were able to do a surgery and get him back to me same day. Will be brining the rest of my pets for their care as well. read more

I've had a great experience coming here. Dr Pennington is out of this world . I have a *special* protective little dog and I wish they were a little more confident and helpful with this issue since it's getting worse the more I bring her in. I have only ever brought my dog to this vet office since getting her 2 years ago and she has no health issues so far as a young dog. The last vet we saw for her annual exam was Harry Pennington and he was fantastic--highly recommend! He brought her back into the patient room after getting vaccines, in his arms! My dog is usually shy with strangers so that was impressive. She's seen other vets at this office but only Dr. Pennington was memorable. Ultimately the staff are plenty friendly and I feel the doctors are competent. I like the hours and how quickly they can get you into the schedule. Not sure if it's expensive since this is the only experience I have with vets. My dog is very attached and protective of me, especially in unfamiliar places. She is getting worse and worse with lunging and barking at vet staff when they approach us either in the lobby or the patient rooms. One of the techs thought she might need a muzzle! Once they take her away from me and in the back for tests or vaccines, my dog is fine and chills out. I might try another vet office that can better accommodate her unfortunate behavior. If you don't have a silly dog who thinks the vet staff is coming over to kill you or something than you will likely have a great experience read more

Waited over an hour. Then they spent 8 minutes with my dog. I will be looking for a new vet.

I was very impressed with Rocket City Clinic. They were kind and easy to talk to. They were friendly and took very good care of Kaka. I highly recommend this wonderful clinic. Everyone from the folks at the front desk to the technician to the doctor are top notch people. read more

I started coming here bc we were new to the area and they had a kitten plan that was within our price range, but we've continued coming bc we love how they treat our animals. We got our kitten spayed and she had some issues with the medication. We called them and they were able to get her in the next day. Got her rehydrated and new medicine and she's doing much better. They took our concerns serious and reassured us. We took our 9 year old dog here. She's aggressive and fear bites. They took our concerns serious, but treated her as they would treat the sweetest of animals. Dr. Shirley was very patient with us when we had questions. Our dog has never had a UTI before, so she was probably uncomfortable for a while before we noticed the signs. She did not judge us for this and despite being close to closing, she and her vet tech (I'm sorry for not getting your name!) we're very patient with us. Honestly, everyone I have encountered has been exceptionally kind to us in office and on the phone. Front desk staff, vet techs, vets, and everyone in between. read more

Terrible communication about pricing all around. Went in for a spay on my little baby girl and got quoted $360-380 depending but no higher. When its time to pay an unknown charge is added so its $460 now but wait if you use a CC thats an extra 3% so now it's $480+ when I was told no higher than $380. Absurd! This is the 2nd time they have added unknown charges without telling me beforehand. Possibly looking for new vets now. read more

Have had all amazing experiences with Dr. Martin. She has taken excellent care of my Auggie.

I am usually never at a loss for words, but I simply can't find enough of them to express the feeling of gratitude I have for this clinic. From the ladies at the front desk, whom I spoke with daily , to the vet techs who showed him love and compassion in caring for his daily needs and comfort, to the vets who operated in expertise - they are all amazing. Dr. Martin is a veterinarian who clearly has a passion for and great knowledge of animal care. She and her team provided long term inpatient care and supportive, empathetic outpatient care for my 10yo pup who had never been away from me nor seen the inside of a kennel. His reaction to these folks emphatically showed me the level of care and love shown to him during his surgical recovery. Dr. Martin also comes to us as a Mobile Unit Vet and that service has changed the game for a pup who has always experienced great trepidation when going to the vet. All this is to say, Rocket City Veterinary Hospital and the folks that give their days to operate it create an exemplary experience, and I HIGHLY recommend them to any family needing either routine care or intensive treatment. Thank you all - from the bottom of our hearts read more

This vet has taken THE BEST care of my kitty, Henry. Everyone from the front office to the Doctors are happy to see your pet and treat boy you and your pet with the greatest care and compassion. They even just took a call from me before closing for the weekend, to put some fears at ease for me. The building is beautiful, exam rooms are clean, my boy is healthy, and the staff is amazing. read more

Rocket City Veterinary Hospital Pine Grove - Henry is moving around better thanks to Rocket City Vets! - Veterinarians Near Me - Madison, Alabama

Out of this world care is right, out of this world extra add-ons and price gouging. We took a cat in with a broken tooth, we were told the extraction was $28.00 and if we wanted anesthesia, an additional $150.00. So $178.00 plus tax, right? Wrong! They won't work on him unless we get the FVR shot, which we did NOT want, then they insisted he had to have mandatory bloodwork, and pain meds, oh, and a full cleaning. So our simple extraction went from $178.00 plus tax to over $750.00 Without tax, which by my calculations will put our bill at well over $800.00. And the best part, they didn't disclose most of the charges until AFTER he was dropped of. Think long and hard before bringing your pet here. read more

We were very impressed with the staff and veterinarian at Rocket City Veterinary Hospital. First impressions are always very important and I will say this place checked all the boxes. The staff were extremely professional, answered all my questions and were very transparent about their pricing. You can find a wealth of information on their website. This location is brand new and looks like a cute farmhouse. The inside is clean and decorated nicely. It's conveniently located on Slaughter Rd in Madison. They also offer mobile appointments for the surrounding areas if you can't make it into their office. They're really good about emailing copies of records and receipts. They accept credit cards including ApplePay, Venmo/PayPal. Highly recommend! read more

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Very expensive. Needed to find a new vet and found this practice. Costs were much more than expected. Have since moved to another vet clinic that is more reasonable. read more

The staff at Rocket City is incredible. They were so kind and helped us through the very difficult diagnosis of cancer in our 15 month old puppy. Dr. Martin answered all of our questions and was honest and patient and kind. The front of house staff was also very invested in our pup and we're grateful to have been taken care of. read more

When our *old* vet down the road refused to see our dog for an emergency because we didn't have an appointment, Rocket City was there to save the day. They took our dog back and started looking at her right away, no questions asked. They were 100% focused on our dog's wellness regardless of the fact that we were new patients without an appointment. I think we found our new vet. read more

The Staff is nice enough. They seem to lack operational structure and daily planning. You should be seen at your planned appointment time.

Beautiful office, sweet staff I feel that they genuinely care about each pet they see which I've found is not the case in other veterinary offices. I just started taking my beagle but so far everyone has been wonderful. I would totally recommend read more

We had our first appointment this week for our 7 month old pup and when I say it was nothing short of phenomenal. We made an appointment to establish care and express a few concerns. First impressions are everything and Rocket City definitely left a lasting and satisfying one. Just through observation, the exterior and interior of the facility is beautifully staged and clean. The front desk staff was very friendly, welcoming and prompt, taking us back to a room upon our arrival. As a first time dog owner, it's always great to have a great veterinarian and vet tech to educate and advise us in the best way possible. Amanda (the vet tech) and Dr. Shirley did exactly that. Leaving our prior vet office due to lack of optimal care and establishing care with Rocket City has been such a great decision as we wrap up the 2022 year. read more

The staff were helpful and kind, but it was very expensive. My dog is 3 years old and hasn't had any health issues. We went in for a yearly checkup for her shots and they recommended a blood panel that they labeled as a senior dog profile. They told me the total cost of her vaccines and blood panel would be $500. They quickly completed the blood panel that cost over $200 before I could look at the charges. The results came back healthy. I have never paid more than $200 for a vet visit including vaccines, shots, and blood panels! read more

my favorite vets of all time. I have a Weimaraner, those of you that know this breed, KNOW. the stuff they get into, the stuff they catch by looking at a rain water (and then drinking it and proceeding to throw up for hours). Rocket city staff has always answered my questions with grace and are NOT trying to money grab at everything that goes wrong. if you don't have to come in, they won't try to squeeze money out of you. he had a collapsed lung and the flu and they were honest with me, gave me my options on different pay levels and listened. the best people. I called and apologized profusely because I was having a dog mom panic moment and she stayed on the phone and walked me through the symptoms and when they could get me in. seriously the best people, he had a cut on his foot from daycare and they said you can send us a pic and we can evaluate and see if you need to come in. 10/10 Elaine Schilling, DVM And Sakeya Ford! read more