The team at Clayton Homes of Durango has been delightful to work with from the first visit to…read moredesign our home to walking through our front door. Any questions or concerns are handled quickly and professionally. if we had to do it again we would chose Clayton Homes of Durango.

Beware of bait and switch tactics, as well as very spotty and unprofessional communication…read more Attempting to get clear information on how the home buying process works is nearly impossible, as is getting itemized and detailed estimates. We were initially given a quote to complete a home in November with a 30x40 attached garage for $463,000, but just prior to signing a real estate contract this week, the price increased by $80,000 to $543,000 with no explanation. The only items we requested be added were a covered porch and rear patio, which added up to about $20,000 per the actual contractor quote we were sent. There is no reason the price should have jumped by $80,000. The sales person did not bother to reach out to us to follow up. Instead I had to contact both her and the new office manager myself. I have received conflicting explanations on the reasoning for this dramatic increase. The sales person told me the corporate office and new management has mandated "new pricing", and the new office manager stated all utilities including septic, electric, and water hookups were somehow "missed" in the initial estimate, even though they are clearly listed. My husband has requested a detailed breakdown of the new estimate to better understand where the number $543,000 came from, but he has received absolutely no response. The new office manager stated that if we wish to move forward we can do a standard size garage with no covered porch or rear patio, but the price would be $515,000, which is still over $50,000 more than what we were initially quoted for a home with a large garage. Needless to say, we will not be moving forward with this company. We have bought and sold multiple homes previously, and this is by far the most unprofessional company we have ever encountered. Avoid Clayton Homes as they clearly lack ethics and integrity.

We shopped at two different flooring stores in Durango in search of replacing our master bedroom…read morecarpet. We were happy to end up at Quality House Interiors as they were very professional and efficient with helping us select the best shade, design, and pile to match our existing decor. All communication was timely and professional. Chloe, in the front office, seamlessly managed our entire experience. The installation crew was also professional, prompt, and experienced. Quality House Interiors will be our first stop next time we need anything for our home's interior.

We love our new carpet!! We can't say enough good things about Quality House Interiors - every…read moreaspect was top notch - from product inventory, quotation, delivery, installation and then subsequent service follow through with a mishap of spilled bleach. From Janet, who helped us select the appropriate carpeting for our needs and taste, to Larry, the estimator, to the installers, Rick and Jonathan, who were very professional and did an over-the-top excellent job. We felt very well taken care of and that we mattered - so much so that we actually felt like we were always a priority! Such a welcome feeling in this world of anonymity! I would highly recommend them for any interior household projects.

I have been dealing with Amber at The Tile & Carpet Store in Durango, Colorado, for over a decade…read more She is always so friendly, helpful and efficient. She knows her products and the needs of her customers. There's no reason to venture to a larger city to get tile or carpet when you can get the kind of service they provide. Nancy Macho Durango, CO

Limited hours. Closed early despite me getting there before posted closing hours. Forget weekends…read more They're closed and apparently don't like making accommodations. No response to email follow up. Take it or leave it attitude. Got the impression that they must have plenty of business, don't need new customers, and don't want to be bothered if you can't meet their regulations. Fine, going elsewhere for a major flooring remodel job.

We have experienced renting from Bayfield Storage for 5 years, and not only have enjoyed the unit…read morewe used, but the exceptional service and support by their personnel. Every request we need we had, was addressed easily and professional professionally. George Usinowicz

They are fair and have a great facility! The only time they hold a deposit is when a unit is not…read morecleaned properly. The only time they charge a late fee is when they receive a payment late. It is NOT rocket science, people!

My family stayed for a snowboarding trip last year! We had a blast and got lots of snow. They made…read moresure the roads were plowed so we could get to and from the slopes. They made payment easy and the house was clean. They were available anytime we had questions. Thank you for the pleasant stay!

7/9/26 update to Jenna's response: Your responses to all of your Yelp! reviews come off as…read moreargumentative. I understand that technical issues happen. My concern wasn't the issue itself, it was the initial response. When I first contacted your office, I was essentially told, "It shows as posted on our end, so we don't know what to tell you." I would have appreciated hearing that the issue would be investigated right away, especially since enough time had already passed. Also, when a customer provides feedback, the appropriate response is to thank them, acknowledge their concerns, and let them know you'll take the feedback into consideration, rather than continuing to defend how the situation was handled. It's not professional and it's not a good look.

Had two fences put in last fall... they did a great job matching my existing patio fence and also…read moreput another in for a dog run. Took a while for the dog run, since that was pre-fab that had delivery delays, but he finished the rest quickly. At the end of the day, I would use them again. It took a while (everything in Durango requires patience) but was very competitive pricing and friendly owner.

Won't return calls. Took our $4500 deposit and won't call back!! Have left numerous voice…read moremessages. Phone is a landline so can't text.

They installed motorized outdoor patio shades and indoor electronic blinds. Connected to my Lutron…read moresystem so I can control them from anywhere. The patio blinds help keep my area warmer in the winter and cooler in the summer. Love it. Both of the jobs were outstanding and price was very reasonable. Chad was awesome. Would used them again in a heartbeat. 10/10

Chad at Durango Shade is so helpful. He is a very knowledgeable problem solver. I appreciate his…read morepatience and approachability.

Yvonne is super sweet and helpful!! Nice couches to wait on and they deff stand by their work…read more Had some issues and they made it right!! Kind people.

Avoid this shop. They replaced my windshield but damaged my panoramic sunshade tracking by messing…read morewith the overhead headliner and wiring. It immediately stopped working. When I asked for a resolution, management completely denied responsibility, called it a "coincidence," and the staff was incredibly rude and disrespectful over the phone. Absolutely zero accountability for their mistakes