Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

I hired Sam for the first time this year to clean my roof and gutters and he was a dream to work…read morewith. Excellent attention to detail, super tidy, and scheduling was a breeze. I was also delighted to find that gutter sludge was not simply blasted out of the gutters and left dripping down the windows. Everything was left super clean. I will absolutely be calling Sam again next year. Highly recommend!!!

We've used Sam for our roof/gutter/exterior window cleaning needs for the past 2 years and couldn't…read morebe happier. He's everything all the positive reviews say he is - friendly, patient, pleasant, kind, and trustworthy. He does not upsell at all and is super honest with his recommendations and always happy to educate and answer any questions we have. We highly recommend him!

A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

The technician was friendly and they were able to service my panels even though I had them…read moreinstalled by a different company. I needed just a bracket to be serviced and they didn't need to replace it So they do small work even if your panes were made by someone else.

A and R installed a solar system with battery backup for my house. It's never worked right. They…read morehave been out to service it a few times, but I think they just gave up. Service was extremely slow, though everyone is nice and friendly. Maybe it will eventually work properly, but as we enter storm season, it's looking pretty iffy. The fault may be with the components chosen (Solar Edge), and not with A and R, but that does not help me. I now am afraid I will end up paying for it twice, as I need to find someone else to come in and fix or replace everything.

Kelian did an amazing job! their price was fantastic. they were timely and their worker was…read moreextremely professional. I will definitely use again. windows are sparking. They gave my two dogs a toy!!!!

Great work on our gutters! So quick and thorough and scheduling was very easy over text! I will…read morehire this company again!

If you are looking for an exceptional & honest professional who is dedicated to ensuring a thorough…read morejob - look no further! Cristian recently cleaned and treated our roof and I was blown away by the level of detail and amount of time he spent to get our roof looking like brand new! After completing the roof, he even went an extra mile, cleaning all of the debris that came off the roof and power washing the front porch (which was not part of the package!). Cristian is friendly, incredibly honest, a strong communicator, reliable, an expert on his topic has an eye to doing things the right way and on top of it VERY fairly priced for the level of work! Take a close look at your roofs, decks, windows and gutters folks, here in the PNW, we need to take extra precaution to get rid moss and all the other muck that builds up due to our weather!

Christian Leon does a wonderful job of cleaning and protecting our home's roof. He is punctual,…read moregood natured and fair on pricing. I highly recommend this company and will certainly continue to hire him each year.

This crew was wonderful! They showed up on time and did a fantastic job cleaning our back patio,…read morelarge driveway area and our guesthouse patio. They cleaned up any overspray when they were done. They were very well priced compared to other companies I've used in the past. I recommend them without hesitation.

From the owner: Exterior cleaning company in Maple Valley WA - Exterior…read morecleaning - Solar panel cleaning - Roof washing - House washing services - Pressure washing Zen Clean is an owner operated company offering our customers 28 Years of clean exteriors. Zen Clean uses the most advanced equipment, cleaners, and processes, and is constantly keeping up to date with new equipment, cleaners, and cleaning processes. Making our customers happy is our number one goal. Zen Clean offers Soft Washing, Pressure Washing, Roof Cleaning, House Washing, Driveways Patios & Walks, Window Cleaning, Dryer Vent Cleaning, Solar Panel Cleaning, & Rust, Grease, & Graffiti removal. We offer free estimates through our fast & easy instant web estimate form or by phone/text if you have questions. Thanks for considering Zen Clean!

They were right on time and did an amazing job, lots of salt water on my windows and they were…read moresparkly clean at a very affordable price. Highly recommend.

I have never had my windows and screens glisten from being so clean. Mark was organized and prompt…read morein scheduling services and the window cleaner, Louis was efficient, thorough and very detailed in his approach ti his work. I am going to use MNZ again for windows and next...gutters as well.