A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

I used Crystal Panes for many years for roof cleaning, gutter cleaning and moss treatment. The last…read morefew years I had not seen evidence of moss treatment (usually the white powder was visible) even though I was charged $300-400 each time for moss treatment. In addition, the moss was not dying. I brought this to their attention each time, and was assured that they use a spray treatment now due to the pitch of my roof. But each year, more moss grew. Finally this last year I contacted them to schedule service, now needing moss removal in addition to treatment. They ghosted me. I had been a customer for ~10 years. I found another company that did a much better job.

These folks did great work. Fast and efficient. Even though it was cold and raining, they worked…read morethoroughly. They took pictures of before and after by special request. They even let us know about a couple of places that had rusted on the gutters and were dripping water on the path. This is our second experience with this company and we will be using them again next time. Reasonable prices too. Recommended!

This window cleaning company is the best. We are an hoa with a 6 story building. They cleaned our…read morewindows outside, our balcony glass, and hallway windows inside, as well as, 2 story glass entrance. Workers are so polite and they spend the time to do an excellent job. And the price is reasonable. comparative bids were so unreasonable. Hire them quick.

We needed driveway cleaning, and HD was on time, professional and thorough. Great job!read more

We are really pleased with Husser and the technician who cleaned our windows. Getting a quote and…read morescheduling was super easy. They communicate well. The responses to text messages and emails were prompt. The technician showed up on time. He was thorough with the actual cleaning. Our windows look great.

Needed gutters cleaned on my 80yo Seattle house. Unlike some outfits I've used in past, they…read morelistened to my concerns about NOT flushing stuff into my downspouts and not getting on the roof. Harrison arrived as scheduled with the various ladders needed and moved methodically around the house, cleaning out stuff by hand and blower in places where shingles overlapped the gutter. He cleaned up nicely afterward and was overall pleasant and efficient to deal with. Reminded me the Men With Kilts outfit that was also great, but no longer in business. Price was very reasonable and I expect to use Husser next winter too.

Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

Windows have never looked cleaner. They look amazing. We were very impressed with this company…read more Very professional and reliable. We have a good size house and added on some additional services. Price very reasonable. A ' go to ' company from now on.

As a first-time user of the service, I was happy with the level of communication and the courtesy…read moreafforded me during the interactions with the main office and with the workers onsite. I arranged to have the screens, windows, and gutters cleaned and later added in the window frame, both inside and outside. A very good job was performed. While working inside, the staff took their shoes off and were very quiet and respectful of our home. The pictures provided once a job was finished helped greatly. As a customer having a window cleaning, go ahead and have the frames inside and out cleaned. The dirt accumulated on the frame is worth eliminating up front. There is no question that I would use the service again. The gutters and windows looked like new when the job was finished.

Incredible service! Alan was very patient with me making a few revisions to the service dated…read more They showed up right on time. I cannot believe what an incredible job they did on cleaning our roof and gutters! We are underneath many large trees and the roof was full of pine needles and small branches. The gutters were jammed with a few years of needles, branches and pinecones. Salmon Bay came out and literally made our roof and gutters shine like new! There was a lot of debris that they disposed of. The most amazing part was that they FULLY cleaned up the entire area on the ground and hosed the house off as well. When they left there was not one extra pine needle to see! As well, on the invoice they provided before and after photos. I will DEFINITELY hire them for any need that they provide. Excellent company. Thanks Alan!

The crew member did an excellent job cleaning all windows and screens. The project costed less…read morethan another company I hired previously last year.

Very responsive. Excellent service. Hired for gutter cleaning and washing. Will hire again.read more

Very responsive, excellent service, always straightforward to deal with. Have used them for many…read moreyears and will continue to.

Terrific communicator, quick quotes, great price, timely and effective service. Zach is…read moreprofessional and nice.

Timely, even the day before Thanksgiving! Did what was promised as barely knew he was here!read more

They are amazing. Very responsive with questions and emails. Quality of work is fast and…read moreefficient. Recommended!!!!

Great and timely! I highly recommend them for cleaning and problem solving . They came out right…read moreaway