Excel Auto provided me with honest, prompt and skilled service at a very reasonable rate. What more…read morecan be said?

I called Excel yesterday to inquire about having my daughter's car fixed. I explained a little…read moreabout what was going on, and he told me to bring it in any morning, and he would get it fixed, that it should only take a day to get it done. We took it to him this morning around 8am. He called me at 8:20, to let me know what he had found, and a total to fix it! I gave him the go ahead, and at 9:24am I received the call that her car was done! I am beyond impressed with Excel, and will certainly use them again in the future!

I can't express enough that this place is the only place to go in TN! I was traveling cross country…read morefrom NY to FL when my A/C started shutting off - and in the middle of May! I took a chance on The Garage and met Lomont - a real deal & honest mechanic! The heat had really gotten to me so he could have told me anything was wrong with my it but was honest and figured out it was the flow sensor and had my 2011 Toyota Rav 4 (aka The Bear) up and chilly in a day! I felt so Blessed my wheels were lead to the best Garage in town! Lomont saved me money, saved my car and saved the day! Trust this place. Highly Recommend!

Well..I must be honest and speak with clarity here. The…read moreGarage saved me $400.00 today!! Got my first Tune-up; just got off of the interstate during a 2 hrs. Drive. Let me express my gratitude.. "Black Ice"(name of my Chariot) has never ran so swell!! It's like driving a brand new vehicle. Thank you very much Garage, owner and wonderful staff.. Very kind, respectable folks here. I'd give them all 10 stars, unfortunately only five stars are allowed.. Might I add. I'm very particular about other ppl messing with my things. Just say I trust This Automotive business and from now on will utilize their services for maintenance on my vehicle. Highly recommended.-Marvelous, satisfied customer!!!!!

I contacted Los Primos to replace an alternator and belt. I took my vehicle in on Monday morning…read moreand they were able to do the replacements. They did an excellent job and would recommend them over any other place in East Tennessee! Thank you! Marie Williams

The nicest guys and so helpful. Great prices on repair work! I will definitely be back here for all…read moremy repair needs. They took my car as a walk in after 5 on a very cold day. They worked on it outside because their garage was already full. How kind is that???

These guys helped me with my trucking needs and worked past their closing time!…read moreAbsolutely outstanding!!!

The last 2 cars they worked on in my family had leaked oil or burned oil within 6 months time and…read morediagnosed with blown motors within 6 months of having full repair work done on engines. Spent $2,000 fixing oil leak & replacing a power steering pump in a Camry we just bought in April this year which apparently already had multiple oil leaks when bought it. We were told the motor was good in the Camry & that it was worth fixing. Took Camry back in October because there was a terrible noise in the motor. We were told the 3 rd piston blew a rod & broke it and that it fell in the oil pan. He says there was no way for him to know that when he was fixing it that the motor was damaged ( " & was caused by running completely out of oil more than twice .?). Wanted to charge $6,000 more plus to put in another motor after we were told the other motor was good before spending already $2,000 on fixing it. Or we could sell it to him for $300. We had a Toyota Prius in the past which was involved in a collision with a deer jumping in front of the car as we were driving towards White Pine. Said they could fix the Prius good as new for $2,700 or little more can't remember. But after we got the prius back from this same shop, we took it back 6 months later and was told " the motor burned the oil out of it & needs. New motor ". It was also a 2008 model. They were asking $3,000 to replace the motor in the Hybrid Toyota, but the value on it was about $2,500. He offered us $500 to buy the prius & so we did sell that one to Murray's but we decided to keep the Camry this time

Finding a good shop to take care of the cars is always tough when relocating but I'm as pleased…read morewith Elite Automotive with my mechanic of 10 years back in TX. In the past two years, Elite has replaced a transmission and the hydraulic rack/pinion assy on my 2011 Chev Impala. (16k miles on the tranny, which is smoother than the original.) And I had them service the CVT fluid on my wife's 2017 Subaru Legacy 3.6R. Later, she brought it in because the electric window (passenger, front) wasn't working. Danny (owner) advised it was a battery problem (weird!) and charged only $60 for troubleshooting. Yet, we'd not have given a thought if he'd have charged us hundreds. The only deal I'm interested in is a) accurate, honest diagnosis; b) competent workmanship; and c) paying only what I should pay, for work that was needed and that was done right. That's the deal that Danny gives at Elite.

We've taken our Mercedes to them for repairs and were very pleased, so when my Infiniti started…read moreacting up, they were the only place we considered. Highly recommend - friendly, professional and very customer service oriented! Cost was as expected based on repairs performed.

BEST CUSTOMER SERVICE EVER!!!! Highly recommend!!!! Excellent people!!!! Awesome location!!!!read more

I saw that I had a screw in one of my van tires. I took it to the nearest Porter Tire store and…read morewas cordially greeted by a friendly young lady and she said it might be about a 30 minutes wait and that I could wait in my car and they would get me or I could wait in my lobby. I chose to wait in my car. After about 20 minutes a young man greeted me an directed me to the bay in which I was to have my car serviced. I was even able to remain in my car as they checked the tire. After pulling the tire and testing it, the technician told me that the small screw did not puncture the inner tire and that there would be no charge. He also even offered to check the tire pressures on my other tires before I left! He checked the tires, added air to a couple of them and sent me on my way with a smile. Now that is what I call exceptional service!

watch your vehicles from this place they add work that doesn't need to be on there it's a money…read moreracket they take the bills plum up to what it should not be here is the catch ask to look at your old parts if yall don't believe me

We were needing a new muffler and called all over Morristown to find someone to fix it every one…read moresaid first come first serve we're from Dandridge and could never get to the shop on time we pulled into Budget Auto and they were fast and courteous and talk about a gentleman the owner helped my mother from her car to the waiting room got her a glass of water Whenever we need service for our vehicle this place has our service for life that's how awesome they were!!!

We broke down in one of the worst possible spots--deep in a remote area of the Smoky Mountains--and…read moreRoew's Roadside was an absolute lifesaver. Carter got a tow to us quickly, stayed in communication the entire time, and made a really stressful situation feel a lot more manageable. Professional, kind, and incredibly reliable--if you ever find yourself in a bind out there, he is the person you want helping you. We're so grateful for Carter at Roews Roadside!

Carter is the Best!! Service is fast, and cost was very reasonable!!…read moreBattery in my jeep went dead, and Carter got me up and running quickly and on Saturday!!

I had a wheel bearing start going bad on my 2005 van suddenly while returning to Texas. I called 3…read moreshops who either were too busy or couldn't get to it until the end of the day (I had spent the night nearby so that I could get it fixed ASAP in the morning). Finally, the owner of shop #3 referred me to Wolf Tire & Muffler. I am SO glad he did. I explained I was from out of state, traveling home, and could they fix it soon. They made a call, I presume to check on parts, and said "Sure, bring it in and we'll take care of it!" I was there a short time later. They were so nice and accommodating. Shortly after the part was delivered they got right to it, fixed it, and charged me a very fair price considering I was done and driving away (smiling) just 2 hours after arriving. These are good people who really know their stuff. Recommended!

I'm not happy with their service. Not at all. They diagnosed…read morea problem, then replaced the turn signal switch and the wiring connected. The problem persisted, so they replaced the parts again. Still no resolution. Then they reinstalled the original parts, charging again for labor, and replaced the rotor, button and plate in the distributor. The truck still quits unexpectedly. I cannot recommend this company.