Excellent customer service. I live out of state and noticed…read morethe store had an amp I wanted. I ordered directly from the shop and then called them and confirmed receipt. Chad stated the order was received and it would ship that day (Sept 18th) to arrive in one week. It did so on the 24th. Well packed and sounding great. Thank you Cream City Music.

Terrible seller!!! Don't buy here unless you hate your money…read moreand time! Rude customer service and they tried to lie and steal from me on a return. Despicable!!!!

After trying everywhere in Milwaukee I can confidently say Denny Rauen is the best! He costs a…read morelittle more , but when you consider the cost of the job being done wrong and your time trying to get it done right, he is worth it. I consider his craftsmanship top quality and can say that we are extremely lucky to have him here in Milwaukee. A simple guitar setup from him makes all the difference...

From the owner: Since 1982, Rauen Guitars has been serving a variety of clients, including top musicians,…read moreenthusiasts, and collectors from around the world. Currently, Denny is continuing his craft but downsizing his workload. Shop operates by appointment.

I came to guitar center about 5 years ago when my two kids wanted to learn drums and guitar. I…read morewould sit and visit with the lessons lead and eventually ,I decided I should take lessons as well. I was matched with Xy. I love her energy and passion for music. She is an incredible teacher! I've purchased several guitars, and drums from this location and appreciate the expertise of the staff. They have several faces that have been constant through the years and I appreciate their kindness and patience when I have questions. I highly recommend them for your music needs.

The guy at the repair desk was condescending, unhelpful, and downright rude at times…read more I purchased a beautiful PRS and some elixir strings around the holidays, and noticed the action was way high and even after trying to change it myself, it was still not to my liking. I missed the return policy so I was fine paying for whatever was wrong with it. I drove half an hour to this location to get it checked out, and the guy was super condescending to me the whole time. I'm a young guy, an intermediate player, and I don't know much about the technical side of guitars, but damn, was he really making me feel stupid. Dude was rolling his eyes at me every time I said I didn't know something. I bought a kapo and a guitar strap, and the guy checking me out was on the phone with someone else the whole time. If I'm going to buy a guitar I'd honestly rather drive twice the distance to the Chicago location. The guys over there are dope and ACTUALLY helpful. Anyways, support local businesses.

top dogs in town Always go the extra mile. Tom S…read more A lot of knowledge between Jeff and Marshall. I recommend Top Shelf over anyone in the city. ***** five star rating Tom S.

Excellent repair and set up guys...fair prices on vintage equipment..mostly guitars and amps....5…read morestars

I love visiting Ben and Arturo. I have purchased some great vintage gear from Ben. I have also sold…read morehim a vintage guitar and he gave me a fair price.

Cool shop! It's a smaller music gear shop set inside a larger collectibles shop, but the gear…read morespills out into the rest of the building. And it's more of a resale shop -- not too much new stuff when I was in there, but the owner ordered me a new speaker so I think he'll special order stuff for anyone. Also, you should ask if you are looking for something you don't see. He pulled out some cool guitars from the back to show me. They also do repairs and buy your old equipment. I dig this shop even with the 90's name. Support your local businesses!

What a great shop! Incredible selection, and a lack of guys playing "Stairway" IYKYK…read more All the good brands. I hung out here happily for an hour or so, while my BF was in heaven trying out guitars, there's a great couch to chill on. Conveniently located just off 94 - the selection at this place rivals some larger guitar places I've seen. Knowledgeable, chill, friendly staff.

I called looking for somebody to fix a boutique guitar pedal. Griffin was super helpful and put me…read moretogether with Tim from the Marshfield location who sorted me out in record time. Both stores are wonderful. Both people were super friendly. Highly recommend. Sorry this took so long, Griffin. I meant to post it sooner.

Stopped in for some string repairs on my bass. Got a chance to meet Ron. He's a great man with…read moreincredible stories. Did some excellent work on my instrument for far below Guitar Center prices. Staff was affable and happy to talk about everything in the store. Eclectic mix of instruments and equipment that seem to always be changing. Never know what you're going to find here! Worth a stop!

I'm from Texas, but am spending some time with my folks up in Wisconsin. I wanted to buy an…read moreinexpensive classical guitar that I could keep up here for when I visit. I did a search for guitar stores, and this sounded like a great place to try, especially because they sell used instruments. They had four used guitars that were in my price range, and I went away very happy. I got exactly what I was looking for at a good price, and I supported a small family-owned business! And the people who work there are wonderful, friendly folks. I hated to leave! I will definitely drop in on them again the next time I'm in downtown Waukesha. I highly recommend you shop here if you are just getting started in music, or if you've been at it for a while.