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    Rockpointe Escrow, Inc.

    4.4 (13 reviews)
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    Services - Rockpointe Escrow, Inc.

    Buyer's agent

    Listing agent

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    3 months ago

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    3 months ago

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    1 month ago

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    3 months ago

    Finally! I found this escrow that cares about customer service and support. All the staff is very friendly and helpful.

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    3 months ago

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    3 months ago

    Staff is very friendly, knowledgeable and professional. They do both commercial and residential. The job always gets done.

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    8 years ago

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    Ask the Community - Rockpointe Escrow, Inc.

    Review Highlights - Rockpointe Escrow, Inc.

    I have worked with the professionals at Rockpointe Escrow since 2015 and they are a top notch escrow company.

    Mentioned in 6 reviews

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    Ramon and Matt Sanchez Real Estate Group - We are a family business and my son Matthew has now been working with me for 8 years building and serving our community

    Ramon and Matt Sanchez Real Estate Group

    (244 reviews)

    Ramon taught FPU at church and we really learned a lot. He was a great teacher and was very…read moreknowledgeable.

    We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!

    Vision Escrow Group - Ada L. Ruiz - Sr. Escrow Officer

    Vision Escrow Group

    (14 reviews)

    Ada was very understanding of our difficult situation we were in. She made the Escrow process very…read moresmooth for me and my other siblings in the sale of our Mom & Dads inherited house. We had chosen another Escrow office prior but determined that we were being overcharged so we canceled that Escrow and decided to go with Vision Escrow Group. I'm glad we chose to go with Vision Escrow because of the lower cost and the excellent experience we had with Ada handling the process. I would highly recommend Vision Escrow. Thank you Ada and Manny.

    Mixed experience. Two team members were excellent, but a structural setup buyers should know about…read moregoing in. Marlene and Ada were the highlight. Responsive, fast, and they applied pressure at the right moments to keep my closing on track. During a stressful purchase they made a real difference, and they're a big reason the deal closed. I'd recommend them by name. My concern is at the ownership level. Based on the emails and documentation I received, the owner of the escrow company was also serving as the transaction coordinator on the listing agent's side. Escrow is supposed to be the neutral party between buyer and seller, so having one person on both the escrow ownership side and the listing side made me uneasy, especially when it came to guidance about what belonged in the transaction documentation. My advice to other clients: ask up front whether anyone holds a dual role in your transaction, and get any guidance about your paperwork in writing. I'd recommend Marlene and Ada without hesitation, but I'd go in with eyes open about that overlap.

    Superior Managment & Realty Services Inc. - Superior Team

    Superior Managment & Realty Services Inc.

    (44 reviews)

    HORRIBLE!! If you are viewing any properties managed by this company just don't do it. Wendy…read moreGuerrerro who apparently is the only person that seems to be there is awful! She is rude condescending and treats tenants very disrespectfully. I've been trying to reach anyone else in that management company to file a complaint and haven't been allowed. They are the worse management company I have ever dealt with. They have NO CONSIDERATION over their tenants living conditions. JUST FOND SOMEONE ELSE TO RENT FROM!!! Your company is NOT a tenant friendly company! Nobody was trying to prevent any repairs! Let's it straight we asked how much longer it was going to take because it did disrupt us!! We work at night and sleep during the day, there was NO NOTICE posted ahead of time as per usual with your company! When I tried to talk to Wendy I got yelled at hung up on and was denied even talking to anyone or even get my question across!!! We have been without a dryer for almost a month and when I tried calling the first time all I got was we will get to it when we get to it, that's not very friendly to your tenants!! So if you're going to reply at least reply with facts!! Your company won't even reply to my emails of a appt request which I was told by WENDY that I had to do in order to talk to ANYONE in your office......that was almost a month ago and still haven't even received a reply!!!

    For 8 months, my neighbors and I have been terrorized by one of Superior's tenants. Superior…read moreblatantly chooses to do nothing to help us. I have made several calls and sent emails, videos, recordings to Superior Property Management to notify them of the situation. I have even sent the l Whittier Municipal Codes that their tenant is constantly violating. This woman screams horrifying obscenities at her children and husband. It is too shocking to quote her here. Superior Property Management is as culpable as this tenant is disturbing our peace. They do not even respond to our concerns and have no regard for our right to peaceful living nor respect for our homes. Do NOT trust Superior to "manage" your property because they do not care. Horrible!

    Angel & Patty's Office - Another one

    Angel & Patty's Office

    (66 reviews)

    I've clearly communicated that I am not interested in selling my income property at this time, yet…read morethis company continues to contact me repeatedly through text, email, voicemail, and even physical mail. At this point, the outreach has moved beyond standard follow-up and into persistent unsolicited contact despite being told no directly. That lack of respect for a simple boundary is concerning for any business dealing with property owners. They were also rude to my boyfriend when he stopped in one time to promote his business, which further reinforced the unprofessional experience. I would not recommend them, as they do not appear to take "not interested" as a final answer.

    Communication was extremely poor. We reached out for assistance with finding a property and were…read moretold that Patty was sick and unable to help us. Shortly after, we saw on Instagram that both Patty and Angel were attending a Rams game, which made the explanation feel dishonest. Patty had committed to helping us look for property, but instead of being upfront, she avoided the situation by claiming to be ill. That lack of transparency was disappointing and unprofessional. Additionally, Angel came across as arrogant, stating that their "reputation precedes them" and implying that we could have gotten what we wanted if we had used their services differently. That attitude was off-putting and unnecessary. Overall, the experience showed a lack of honesty, professionalism, and respect. If you are not viewed as a high-value client, expect poor communication and dismissive treatment. This was not the level of service we expected or deserved. Everyone knows who you are but you're not telling the truth and lying to your client about being sick who does that? Sounds like you take on more then you can handle or do the minimal to make your commission. You don't care about the people sadly. The karma statement was in very poor taste. Just mad because I made you aware and fired you. Full conversation, no disrespect on my part. Got caught lying, didn't do your job. To speak about my family and husband was terrible and the karma statement was hateful. Very bad customer experience. All about the money!

    Rockpointe Escrow, Inc. - realestatesvcs - Updated August 2026

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