Totally in awe of the service & price I received from John & Kelby. I have a system file hogging my…read morehard drive that I could not access to clear. They had it fixed up in less than 45 minutes. I highly recommend the services here!

Once again, Frankenstein Computers has done an excellent job for our church! I took a 3-year-old…read moreDell OptiPlex 5000 SFF desktop computer in for repairs on March 2. John Cloud diagnosed a failed memory stick (oh no! they cost so much now!). I supplied an "extra" memory stick from one of the other computers at our church and John continued the repair diagnosing and fixing some particularly nasty software errors that had resulted from the initial hardware failure. All of our installed software now works reliably again! Great job! The machine was back in service on March 5 for a very reasonable repair cost! We will continue to use Frankenstein Computers for all of the repairs that are too complicated for us locally. Neil Howard Cedar Park First United Methodist church

Needed my new AIO installed, and an M.2 I'd had for awhile. He was able to get everything done the…read moreday I brought it up, set up my drives, even did a fresh windows install when cloning it didn't work. Even went into my BIOS and fixed some fan settings that I wasn't even aware were off. He does most everything for a very affordable price aswell, had other businesses contacting me with $100 price tags just to talk to them to get quote for my issue. If you need someone to setup stuff because you don't know or or don't have the time I would highly recommend him. For the record aswell if anyone is still unsure, he was servicing a very expensive, custom-built 3D modeling/gaming PC, not a simple pre-built from Best Buy.

I reached out to Michael after several attempts with Geek Squad to fix my gaming PC. He spent time…read morecommunicating quickly with me about the issues I was having and didn't make me feel like I was dumb despite not knowing much about tech and computer stuff. I highly recommend contacting Michael if you're having issues or simply need something professionally installed !! Definitely will contact him again when I decide to upgrade my parts :) bonus points for being super friendly

Built a pc I sent to a friend from the uk to Texas Fast…read moreservice my Friend dropped the parts off was built in a couple days ready to pick up! From what I hear Austin pc fix was professional and didnt let the build go till it was properly tested Great price great service Highly Recommend !

From the owner: Austin PC Fix – We strive for same day excellence in our work…read more When your computer slows down, crashes, or just won’t cooperate, Austin PC Fix is here to save the day! We’re a locally owned Austin business dedicated to helping our community with everything from fast PC repairs and setup to data backup, data recovery, and tech consulting to homes and businesses. Our mission is simple: take the stress out of technology so you can get back to what matters. Whether it’s a broken laptop, a desktop that won’t start, or a small business needing reliable IT support, we’ve got the tools, experience, and friendly service to make it right. We don’t believe tech help has to be complicated or intimidating. That’s why we explain solutions in plain language, keep you updated every step of the way, and always treat your devices with the care they deserve. Services include: -- PC & laptop repair (hardware + software) -- System setup & upgrades -- Data backup & recovery (yes, even the “oh no” moments) -- Virus & malware removal -- Custom tech consulting for home or business At Austin PC Fix, we mix professional expertise with Austin’s laid-back vibe. Think of us as your go-to tech neighbors—always ready to help, always a solution, and keeping IT weird!

I don't write a lot of reviews, but this one is worth it…read more I already knew my hard drive was the issue, but Jason still took the time to remotely confirm the diagnosis before I brought it in. That gave me confidence I was dealing with someone honest and knowledgeable -- no upselling, no guessing. From there, everything was easy. I don't have a car, and he worked with me to make the process simple instead of turning it into a hassle -- that alone was a huge plus. He replaced the drive and even charged less than what I found at Best Buy, which honestly surprised me. The end result? My computer is running like it should -- fast, smooth, and no more frustration. It's rare to find someone who's skilled, fair on pricing, and actually easy to work with. Jason checks all three.

Beware Beware Beware of: Jason's Computer Repair…read moreJason Hebert 1225 Town Center Dr. (The Foundry) Pflugerville TX 78660 Jason Computer Repair works out of his apartment address above. On May 14th of 2026 my sister and I took my computer over to Jason's Computer Repair, on May 25th Jason sent me a text saying my hard drive was failing, that I needed a new one and the cost would be $499.00, he said someone else would charge me thousands (I am repeating what is on the text from Jason) I said okay to the $499.00 plus tax and I waited and I waited, he said he had to order the new hard drive, so I waited and waited. On June 2nd Jason said he had the new hard drive and needed another day or 2, On June 9th Jason said I could pick up my computer and I did. The next day my computer crashed again. So I decided to purchase a new computer and when the tech came to my home to set up my new computer, he asked where is your old hard drive, I said Jason Computer Repair didn't give it back to me. I text Jason I would like my old hard drive back, he lied and said he gave it to me the day I picked up my computer that I must have lost it. I said no you did not give it back to me. I was getting nowhere with Jason so I took my original old computer that Jason said he put in a new hard drive in to A computer Engineer in Austin, What they found inside was an old hard drive, older than my old computer (there was no new hard drive and he did not download my old info onto the old drive he installed. The computer Engineer gave me the proof of the older hard drive and they could not recover any of my data, there was nothing. So I gave Jason another chance and asked him if he would look around to see if he could find my old hard drive and he lied and still insisted he gave it to me. I have no idea what he did with my original hard drive or who has all my old info. Now I am experiencing stolen identity. My Amazon Prime account stolen, I have had to report all my credit cards stolen...it is a nightmare. All my info with user names and passwords were on that original old hard drive, My social security info, my medicare info, etc. etc.....I do not know for sure if Jason sold my info but it is sure crazy that he will not return my original hard drive....Did he put in someone else's computer ? Did he sell my info ? I don't know for sure what has happened to my original old hard drive, all I know is that Jason was the last person to have it and is lying about giving it back to me. I ask how someone can do this and I just don't know unless he is selling info for money? All I know for sure are is that we trusted Jason and took my computer to him on May 14th, I picked up only my computer on June 9th, Jason refuses to return my original hard drive, he did not replace with a new hard drive and charged me for it. It is the worse computer experience I have ever had. If anyone else has had a bad experience with Jason's Repair Service, Please phone me at 512-415-9116 Jason this message is for you; if I find any bad review about my business then you will be in worse trouble. I have never done any Real Estate business with you! Unless you decide to return my original old hard drive I in trusted with you...I will drop further actions on you...if not, you will be hearing from me through legal system. I have never had to do anything like this nor leave a bad yelp review but, this is bad what you did and you need to be held accountable. Terri T.

Great messaging response time, fast availability and great service. Thank you!read more

Fixed Computer and answered all my questions. Even helped me with my cell phone problems.read more

Terrible. Quoted me one price, took my computer, then doubled the quote. I declined the estimate,…read morethen still charged me the original quote for "diagnostics and driving" without ever fixing the original basic issue. Dishonest business practice and very disappointed, not to mention, problem not fixed. Very good at telling you how many happy customers they have without taking care of the actual one they are dealing with. Do yourself a favor and find a legitimate company, not these clowns.

Rude service. Manager did not care about the issue or me. Cost was too high. He rushed me off the…read morephone when I had questions. Lousy.

James came over on a Sunday afternoon and determined what was wrong with my computer and fixed it…read more Great value for home visit! As well he took an old hard drive out of an old computer and showed me how to disable it so I could get rid of the computer.

James Allen is the best! James is so smart and skilled! I cannot imagine my business working…read morewithout James. I have been working with James for over a year. James truly does care about his clients and is very responsive to lending his expertise in resolving ever issue. James is very professional and a very good person. Thank you so much lifting stress from my small business.

We bought a refurbished Dell computer from this business after our older refurbished Dell machine…read moredied. They transferred our data to this newer machine, installing Windows 11, which resulted in a common problem: only one of us (the original "administrator") could now open their documents. When we went back for help on this issue, the Repair Connection specialist washed his hands from it. He'd been paid already. Beyond that point he didn't seem to care. We ended up finding Frankenstein in North Austin, quite far from our home, but oh, such a difference in expertise and attitude! Problem solved, first trying to fix it remotely and failing, then taking old and new computer to Frankenstein. I do not intend to return to Computer Repair Connection. Maybe Frankenstein will open a branch in South Austin in the future. I would love to have that happen. Sara

They are clowns. They didn't keep their commitment on when my computer was going to be ready. The…read moreowner called me entitled. Not a good way to speak to customers and I didn't get my computer done. DO NOT USE THEM. THEY ARE HORRIBLE. Juan, I see your comments below. You all said you would have it ready and did not keep your comment and then treated me poorly by yelling I was entitled. You all lied to me and then called me names. NOT OKAY. PS potential customers - they give a discount for good reviews that is why they have good reviews. Don't be fooled this owner and his team lie and dont do good work. PLEASE DON'T WASTE YOUR MONEY. Go anywhere else.