My Mac Book Pro would start up for a second then shut down, I figured it was a battery issue and I…read moredid not want to take it into Apple or Best Buy or those big box stores. I found Kinetisys on Yelp. Fixed my laptop quickly and works great now! Pricing was very affordable and location was convenient.

My custom built computer was not turning on and they were able to find out that the CPU had been…read moreinstalled incorrectly. They fixed it quickly and then I had another problem with it not booting past the BIOS. We called back and they were able to fix it over a couple days. There services are 100% worth it and the price was fair. 10/10 would use again.

I've dealt with AustinPCTech 3 or 4 times since at least 2012…read more Most things I can fix myself, but when it comes to system board failures or Disk Drive crashes, these are the only people I trust and the first call I make. Twice they have recovered most of my data, and only once was the drive too far beyond repair (tbh, I knew that as soon as it happened). Michael has been in the compute business for decades, even since before I built my first PC in the early 1990's. Excellent work and the only guys I trust.

AustinPCTech rendered service for complications from a coffee spill atop my laptop keyboard. I had…read morelow hopes given the volume of the spill, but went forward anyway because I like the computer (fast, large screen, lots of RAM). I've noted the AustinPCTech office in its current location for years, but had never had the occasion to use their services. I went there blindly, as I knew of their longevity from personal observation, and doubted any business would survive in NW Hills without being reputable. I was greeted by Robert and explained my quandary. He advised a reasonable course of action and took the hardware into their work stream. Luck reigned when findings were rendered the next day: the keyboard was toasted but the motherboard, etc were unscathed. A replacement keypad was ordered; Robert worked with me to schedule shipping in accordance with my priority so we could manage cost as much as possible. The part arriveda few days later: I was advised of it's arrival and told to expect a call on completion the next day. Robert called first thing on the day promised -- he must've cranked the work overnight. Back in business, albeit, now using a USB-connected external keyboard to allay risk of another catastrophe while I quaff another cup of joe.

Amazing! That's all I can say about the service I witnessed and received in the way their customers…read moreare treated. Then the time it took was as they told me it would be at the price estimated. Their communication is impeccable. My computer is as I was hoping it would be. You just get the wonderful feeling that you will be taken care of. I could not wait to tell as many people as I could. Hope this is the best way to so.

They helped me a few years ago -- twice -- and it was all good. The price seemed competitive as…read morewell. Once I had them come to my house to do something and that cost more but it was good too. They made one HUGE mistake since I last used them (in my opinion), and that was changing their MEMORABLE name from Computer Nerdz to Limitless Tech, which is one of the most forgettable names I can imagine. I think they will still due well due to word of mouth, but they sure aren't doing themselves any favors with that incredibly bland and boring new name.

I recently had some issues with my computer. I contacted Bo, and he very kindly drove out to my…read morehouse and picked up my ailing Asus and took it to the shop for a diagnosis. It turned out to be a terminal ailment, but all was not lost. Bo and Matt offered me a great deal on a refurbished Lenovo, which I happily accepted. I was back in business the next day with all of my data and programs intact. A couple of days later I discovered that my printer was not talking to my new Lenovo. I called, and Matt immediately remotely accessed my machine and solved the problem. A few descriptives for my first experience doing business with Economy Computer: 5-Star competence, courtesy, patience, and after-the-sale service reliability. Highly recommended! Doug B. Round Rock

Really glad Economy computer repair was recommended to me at Discount Electronics. Matt was great…read moreand got my laptop set up same day! Very detail oriented as he had me open up the new laptop and he made sure all my systems were in place and folders were move where they needed to be before I left. Would recommend highly and the price was very reasonable.

The power jack on my laptop has been loose for a while, but only recently has it gotten to a point…read morewhere I can hardly work on my laptop because it keeps flipping between AC and battery power. I found this place online and decided to take my laptop here to get it fixed. Well, apparently they don't do this. They gave me a business card for Mr. Notebook. So basically, a computer repair place doesn't fix one of the most common wear and tear problems for laptops? And why is Mr. Notebook the only place in the Austin-Round Rock area that can do this?

These guys fixed a laptop that I thought was beyond repair. Plus, they let me bring my dog in the…read morestore and gave him water and a treat when we got held up a little. If you're a people (or dog) person, these are the kind of people you want to do business with. PS - I can't believe this guy (John H.) gave them a negative review for admittedly good advice. That's seriously messed up.

As a student at UT, I am truly unimpressed with their level of service. Do not go to this business…read morewith your laptop or any device that needs to be fixed.  I wanted to get an estimate of what needed to be fixed and how much it would cost to fix my laptop. I submitted an online ticket and dropped off my laptop. I heard no update all weekend or on Monday, so I called on Tuesday morning when they opened at 10 a.m., stating I would be picking up my laptop and looking at other places to get an estimate. SURE ENOUGH someone had picked up my laptop right after I left a voicemail stating I was unsatisfied with the timeframe, received no updates on my laptop, and was taking my business elsewhere. I was charged $50 for someone to "look at it" when I didn't want the service anymore. I had to pay the $50 to get the laptop, and I called THREE different numbers multiple times to stop the process, but that was clearly ignored.  This business is no good for UT students who need their laptops fixed quickly, efficiently, and at a reasonable price. They were going to charge me $300 for service and replacement. In comparison, I went down the street to 1Up Repairs and was quoted $170.  Overall, I am frustrated with receiving no updates, finally getting in contact with someone after the service I did not want was completed, and the service charge of $50 that was not known unless you scroll to the very bottom of the website and then it states it in very small letters. They scam people out of $50 and try to say, "It says it on the website and every time we call." Well, I never received a call back from the 15 calls and voicemails I left until the inspection was completed, so I never got to hear that they would charge me $50 for an inspection.

I had a terrible experience with another repair place, Jason's Computer Repair, and decided to try…read morePC Genie as the next option since I got nowhere in 4 weeks with the other guy. Worked with Jeremy who was great and able to keep me thoroughly informed the entire time. Long story short: I'll come back to this place for future issues (which hopefully isn't anytime soon). Read my review with Jason's Computer Repair for a more complete story of my situation. Everything wrong in that experience was NOT an issue with Jeremy, who actually was able to fix my hardware issues.

Once again, Frankenstein Computers has done an excellent job for our church! I took a 3-year-old…read moreDell OptiPlex 5000 SFF desktop computer in for repairs on March 2. John Cloud diagnosed a failed memory stick (oh no! they cost so much now!). I supplied an "extra" memory stick from one of the other computers at our church and John continued the repair diagnosing and fixing some particularly nasty software errors that had resulted from the initial hardware failure. All of our installed software now works reliably again! Great job! The machine was back in service on March 5 for a very reasonable repair cost! We will continue to use Frankenstein Computers for all of the repairs that are too complicated for us locally. Neil Howard Cedar Park First United Methodist church

Very kind and knowledgeable staff, so grateful to have found this place. They worked with me on my…read morelimited budget to repair my computer, and also offered to do the extended cosmetic repairs at a later date with no additional labor cost. Thank you so much again

Sent a bill with $25 late fee two weeks after providing us a password . The cost of 30 seconds of…read moreproviding the password was $63.90. Their creative billing is why we quit using them. Great work but just unrealistic billing.

Always an easy and quick process to have any issues resolved. Ryan B and Seth are very helpful and…read morefriendly. Great team! Thankful we have them.