JJ and his crew did an outstanding job on the floors in our home. They did a great job…read morecommunicating up front and also each day they worked. They were courteous, respectful, and efficient. They took a lot of pride in every detail of the job and were extremely professional from start to finish. I'll be calling them for the next project we have in our home and highly recommend them!

Stop reading reviews and go with this company, seriously, you will not regret it. My wife and I…read morerecently had all of the floors, baseboards replaced along with a new backsplash in our kitchen. I went the typical route and checked with all of the big box stores to get samples and quotes. On the way home from the big box stores we decided to stop by 5 Flooring & Plus showroom located in Lavon. We were immediately greeted by a professional/knowledgeable woman at the front desk along with the owner (J.J.). J.J. was extremely helpful and knowledgeable. He has almost 20 years of experience in the flooring and tile industry. He was extremely patient with my wife and I as we were very anxious about such a large project. The biggest difference between talking to J.J. is you are getting an experienced person who has installed all of the products on the showroom and will be able to help you truly pick what is best for your family and budget. My wife was very impressed with how good J.J. was at picking out flooring, tiles and how up to date he was on what was in style now and what looks timeless. After speaking with him for a few minutes I knew we had found our company since we were talking to the flooring expert vs someone who had to take a course to be onboarded into the flooring department of the big box store. We ended up picking waterproof vinyl plank flooring, upgraded baseboards and tile for bathrooms and laundry room. The prices were very competitive and MUCH better than big box stores. We came in at the perfect time since JJ and his crew had just finished another job and were available to start work as soon as possible. The crew showed up on time and every member of the team was nice, professional and respectful. The team moved all of our furniture without any hesitation and treated everything as if it were their own home. They finished our entire home in about 2 days. His tile guys are true artists and made our kitchen look amazing! This is truly a family owned business and I met a few members of J.J.'s family during process and they were all wonderful. There were no surprises when the final invoice came in and J.J. and his team did everything exactly as promised. No more do it yourself projects for me! I will be calling J.J. and his team back for many future jobs and can't recommend them highly enough. Pick this company and I promise you will not regret it at all.

I recently was doing a home rehab in East Plano and needed to get some existing laminate and…read morecarpets taken out and replaced with something nicer. I did a huge amount of homework and had 3 different and well recommended flooring companies come out to assess the situation and give me their quotes. All 3 were knowledgable and could have done a solid job on this work, but Ted stood out among them as particularly capable and experienced (not just an age thing, but the way he talked about the work). Of the 3 companies who came, 1 of them didn't even mention leveling or prep work, 1 of them mentioned it but said he didn't know what the house would need, and only Ted was specific about it off the bat and pointed to one area that he could eyeball as needing additional prep. I could barely see what he was talking about when I looked closely but it was just obvious to him. He was also the only one who thought to talk to me in advance about different options for where the floors and baseboards meet. I'm not sure what the other companies would have done or were assuming, but Ted took ample time to talk through running the floor directly to the baseboards versus using stained quarter round, and mentioned that if the thickness changes and the baseboards have to move lower, painting will be required to touch up above them. Ultimately Ted's vision for the project spanned end-to-end and I felt very comfortable that he was telling me everything I needed to know. Ted also made the process very easy for me. No black box of "let me take this back to my office and send you an estimate a week later." Ted knows his stuff and was able to calculate the cost for me before he even left, though he did send me a formal quote after. In fact, he sent me 3 formal quotes, since I decided to explore porcelain tile, LVP, and engineered wood to see how all 3 prices compared across all 3 companies I spoke with. In the end, all the prices were pretty close to each other. I get the sense that none of the good flooring companies around here are pretty much in line with their rates and how they charge (that is, around the same material/labor costs and trying to make a little profit without being greedy). So of course I went with Ted given how well our conversation and follow-up calls went, and he did not disappoint. The finished product turned out great. We went with LVP (luxury vinyl plank) in the whole house (except bathrooms) and Ted and his guys made it look awesome. Oh, and they finished 1 or 2 days ahead of schedule. Couldn't have asked for better work!

Recently had a great experience with Ted's Floor and Decor. Tom was amazing and did a great job of…read moremeasuring the floors of all three bedrooms. Super friendly and professional. He helped us select the Mohawk brand carpeting for all three bedrooms. The guy and his wife who installed it also did an amazing job. They were here for over 7 hours and helped move our furniture out of the rooms and also move back following the install. The carpet looks amazing and we opted in to the plush memory foam padding which adds a more luxurious feel in all the bedrooms. Also, the quality of the carpet is exceptional and super easy to clean out stains simply with some warm water. The pricing and value was great. Very reasonably priced and no surprise fees or surcharges. Strongly recommend Ted's for all your flooring needs!

Similar experience to Seth M. I wish there had been more reviews for me to review. I relied on a…read moresmall number from Angi.com. These guys are engaging and aggressive (in a used car salesman way) and somehow I fell for the pitch - deciding to have the entire bathroom gutted and rebuilt without estimates for materials since their estimate was just for their crew's services. Several items I bought on my own had to be returned for a variety of reasons. The quality of work was mid to poor and ultimately I ended up with a 3 bedroom/ 1.5 bath house where I once had a 3/2 bath house (granted the 2nd bath was 70's vintage.) Now, without tearing out seriously expensive tile I won't have a shower or bath in that second bath. I guess I learned an expensive lesson. A lesson that I won't overcome in my lifetime.

This is the best construction company ever. They make you feel like family and I mean the ones you…read morelove. They listen to what you want and give you options that meet your expectations in cost, quality, and timeliness. They did a complete kitchen remodel and new flooring downstairs and have exceeded my expectations! See the attached photos. You will be making the right choice when you choose to work with Ellay and Louie and the Akraba team. My kitchen is now absolutely beautiful and I have double the storage I had before. The cost was much better than other quotes I had received.

I've been doing business with Paul Mason for 20+ years, and the service and workmanship is always…read moretop notch. Lots of fly by night roofers descend on the area after a hail storm, stick with a trusted company like Mason and you'll be happy you did!

Good reliable company!…read more I had this company come out and do my parents roof, they did an amazing job especially Mr. Paul Mason he is an angel. My parents are older and they helped and answered all there questions with ease. So 10/10 recommend this company. Thanks for everything!

We had this company remodel our house 4 yrs ago. They did the kitchen, both bathrooms and complete…read morefloor. The issue is now all the flooring is buckling. They referred us to the manufacturer, I called the manufacturer who sent out an independent inspector. He said the reason the floor is buckling is because the contractors did not leave room for expansion, so the flooring is buckling. The invoice says 1 yr labor warranty, because of this they will not fix our floor. The only reason our floors are buckling is because of the way it was installed. Go find a different company to do any remodeling of your home. This place is no help once they get their money. Included in the pictures from the inspector, is his report.

Outstanding service! The kitchen countertop turned out fantastic, and the whole process was handled…read morewith great care. During installation, there was an accidental dent in my fridge door, but Robert and his team went above and beyond by replacing it for me. That level of integrity and customer service is rare. I'll definitely be using them again in the future and highly recommend them to anyone looking for quality work.

I did a whole home redo (2000 sq ft) with engineered wood floors. Had a great experience. It took 4…read moreor 5 visits for me to land on a final selection but they were very gracious in helping us work through that. The install at the house was smooth and the install team are artisans. They didn't have any ragged edges and they cleaned up amazingly at the end. Would recommend them highly.

Doing business with Forever Floors was a pleasure! Great…read moreselection, pricing, and a professional installation. We couldn't have asked for a better product or better service. Thanks again for everything!

To everyone that has helped me through this process, all I can say is that this is the most amazing…read morecustomer service EVER! Brenda, I knew when I called and you answered that I had called the right place! It's like I said when I called the store.....What took me so long?? And, Marty, thank goodness I was reading his mind but so glad to know he would have shown up anyway! He was fantastic in helping talk me through the process. Now, let me tell you how great Gustavo the installer is. Him and his team did the most beautiful job! They are all so trust worthy and not only did great work but cleaned up too! He communicated with me through every part, helping me save a little money while making sure we're safe and not going to fall through any floors. I am so thankful they were able to do the work so quickly! I would never want anyone else to do my floors! The staff all went above and beyond to make this happen for me and I could not be more thankful!

Installer were great, they did a wonderful job. Professional and fast…read more Office staff on the other hand, unprofessional, argumentative, customers don't have a say, she refused to tell me how much carpet I was paying for, and don't listen well. I'm not really sure why I did business with them. Won't do it again. They seem to always be on the defensive. My carpet is not the same as the sample I gave them but they insisted it is. She can't see the difference, clearly there is a difference but she doesn't want to see it. Oh it's like pulling teeth. Dry and brash. Oh I dislike people who can't accept when they are wrong.

Wylie floors redid a bathroom for me and wood floors in 2 bedrooms. They are very reasonable, had a…read moregood selection of materials. We already have wood in most of the house and they were able to buy and install the same floors in the 2 bedrooms. It looks so nice. They were friendly and easy to work with and did the entire project in about 2 weeks.

Wylie Carpet & Tile did a great job on my vinyl plank floors and baseboards. I thought the price…read morewas fair, too. I'd buy from them again.