Carl Martin at McClain RV in Rockwall delivered a level of service that is rare to find today…read more From the very beginning, his care for my RV--and for me as a customer--was exceptional. His attention to detail, consistent follow-up, and willingness to go above and beyond never wavered. Every call was returned. Every question was answered. And every interaction was handled with professionalism and genuine care. What stood out most was his character during a difficult moment. Even when the insurance company made the decision to total my RV, Carl never changed. He continued to treat me with the same respect, urgency, and commitment as he did from day one. That speaks volumes about who he is--not just as a professional, but as a person. If I decide to purchase another RV, there is no question--I will go wherever Carl Martin is. That's the kind of trust he builds. McClain RV is fortunate to have him. And as a customer, I'm grateful I had him in my corner.

I had to have the hot water heater replaced and the rv mechanic had to go to McClain's to get it…read more Highway robbery! Charge just about $1000 for a Dometic hot water heater! Same water heater available on Amazon for just $500!!! Also I made the mistake of going there for repairs last year. I got talked into tires. Two days later I was to leave for a camping trip with my family at Mammoth Cave State Park. My son and grandchildren came from MA. I couldn't stay at the park because one of the new tires had a flat. I called McClains and was told maybe I ran over a nail. When I got back I went to another location to get it repaired. It was a loose valve stem. $52.00! They did the roof. What a mess they made. I had crap running down the side. I don't know how the got so much stuff blown around inside. And the seams are terrible. My new mechanic says I'll be lucky if the seams last a year now the rv is out is storage and especially since I'll be going to Florida. The weather is tough on the coast, wind, sun, thunderstorms! Save your money and Go somewhere else! $1000 for a Hot Water Heater!!!!! That's just wrong!

Did not fix our rv. Tomas sat on it for over a month. When we needed the rv back to go on a trip he…read moremade us pay for what still was not fixed. When we returned from our trip we brought back the rv. Where it sat and sat. Finally he said he could not fix but... he had a friend that can fix. Well we went from seeing the rv everyday sit to across the street where it sat and sat and sat. After about another month we asked what is going on in. Tomas said they were waiting for the parts. Finally we got tired of our rv just sitting there and picked it up. To this day we ask for our money back, buts never gonna happen. I just wish I knew why it's ok for rv places to keep our rv's forever. But car places are typically so much more quicker to make repairs The parts never came and we never got what we paid for. Sorry but we do not suggest this business

RV275 has recently reopened but been closed for a while last year. Tomas Godula did maintenance on…read moreour last 5th wheel, and performed the tasks in a timely fashion. We took our current RV in for repacking the bearings and waxing the unit. Jan 14 Completed the work within a couple of days. Unfortunately had to replace all bearings and seals. I asked he save the bearings for my review, and he did. I always want to see the items I'm told needed replacing. Tomas has replaced small things I missed, and knew were an issue. And advised on costs after inspection, getting approval prior to replacing.

If want want to get ripped off, go to Luxury Coach Services in Rockwall, Texas . I was charged $800…read moreper hour for labor on every single repair that was done on my coach including installation of light bulbs, a door strut that broke the first time the door was opened and simple Dometic switch for my air conditioning. Parts were marked up at least 20O per cent. I

I have an old 1998 Class A motor home. I brought it here for some repairs. I was a little nervous…read morewhen I called for the appointment because my rig is not "luxury" or new. They were able to fix my issues without over charging me. The prices were very reasonable and they were extremely honest with me about what was wrong. I will forever use them for service. U

Steven has an excellent service and great customer service. I would highly recommend him.read more

We spoke to the owner, Steve, on this past Thursday and we had him out on Friday to resolve a water…read moreissue. He got us going in less than 2 hours. He was thorough, friendly and honest--I would highly recommend Scatter Branch RV Services and specifically Steve Thomas A++

Am so glad I found Bestway RV. Christi in the office is professional and friendly... just real…read moredown-home. Just had my 5th wheel AC maintenance done again and Hosea was efficient, friendly and gave me tips and related information that will come in handy, since I don't have anyone right close to call on. The service fee was very reasonable. I called around a few years ago when I got to this area so I have a frame of reference about competitor's charges. Can't say enough good things about these folks!

They came out very promptly when we needed a faucet repaired before an extended trip. Not only did…read moreTaylor do a great timely and professional job, he picked up the parts we needed so I didn't have to go to the hardware store and wander around until I found the correct part. Terrific service

Everything was great. The RV was clean when we picked it up. They were very helpful and it was so…read moreeasy to get support if we needed. The only thing that wasn't ideal was there were ants in the passenger door jam. The cleaning crew wouldn't have known to clean there. We just got some ant spray and sprayed it down and the ants were gone.

Don't trust these people with your RV, they won't take care of it. We trusted them with our brand…read morenew Thor Sprinter Citation while we were stationed overseas, so they knew we wouldn't be in the area to check on it. After five years as a rental I was expecting signs of normal wear and tear but what I found was much worse. In addition to the normal wear and tear, the subfloor was obviously and completely destroyed. But even worse, the entire skylight unit is missing. This was a gorgeous skylight with an insect screen as well as day and night shades. All gone; and in its place there's a piece of plastic. I'm dumbfounded and heartbroken. We never should have trusted them with such an expensive piece of equipment. Response to Quest's comment: yes, our RV was three years old when we put it into your fleet...and it had *less than 6,000 miles* on it. It was never stored out in the weather by us, and the skylight was clearly fine when our vehicle entered your fleet. Why, while in your care, was the skylight allowed to dry rot and crack from weather exposure to the point that it couldn't be repaired, and/or further damage prevented? And the floor...I'm guessing that wasn't noticed until our warranty ran out? Damage that severe, unnoticed for so long? If it was, indeed, the manufacturer's fault for not putting enough supports under the subfloor, it should have been apparent much sooner. But it takes a lot of time and effort to have warranty repairs made, right? Something you promised you'd take care of. Lastly, Mark did not decline the replacement and opt for the "repair" that was completed. It was never addressed, and he noticed the skylight was gone only when he was halfway home between Dallas and Colorado (his very costly mistake). Our loss, your gain. The point of my review is only to provide our experience so people can decide for themselves whether they want to entrust their very expensive, valuable RV equipment into your care.

RV owners in Rockwall. If you need chassis, suspension upgrade, brake or tire service, consider…read morethis shop. Great staff and facility! This shop works on chassis, tires, etc. with height and equipment to work on RV. They do not work on the "RV structure, just the truck chassis and suspension underneath!

Jason at Rolling Wrenches was able to come out with little notice to inspect and repair my 2014…read moreMinnie Winnebago Trend. I am a travel nurse and was leaving in days on a journey to Washington 2000 miles away, and Jason was able to service my AC and even fabricated a lock to safely hold up drop-down bed. Completely professional with great prices. I would highly recommend Rolling Wrenches.

Highly recommend!!!…read more I had an excellent experience with Rolling Wrenches mobile RV repair. They came out to my RV and fixed trailer lights, brakes, and water heater--all in one visit! The service was professional, efficient, and thorough. They took the time to explain everything and made sure everything was working perfectly before leaving. If you need reliable and knowledgeable RV repair on the go, this is the company to call. I'll definitely be using their services again in the future!

Scott Tye is a great and meticulous inspector as well as an RV owner. He did a great job on our…read morepre purchase Class C inspection. I believe he is also reasonably priced. We sent our report to the RV dealership and they fixed just about everything we asked for before delivery. You can count on Scott for good advice. He is also very friendly! It's amazing what he knows about different styles and brands of RV's

I am a first time CamperVan owner. I contacted several inspectors on this site and Scott was the…read morefirst to contact me back. I hired Scott to do the independent RV inspection and he offered me a 4 hour training course to go hand in hand with the inspection. He was impressive. He answered so many of my questions and showed me so much about my new van that I didnt know. He was very patient and did an awesome job on the inspection. I would highly recommend him to anyone out there who needs an independent inspection on their new RV.

I asked for an air filter but they gave me an oil filter. Also the nuts and bolts they gave me to…read moreattach to my battery cable were too big. It wasn't until I got home that I realized that they were too big and that I had received an o up an air fi

They have all of the parts needed for random repairs but not always the best customer service and…read morethe prices are a bit high.