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    Rocky Mountain Bear Factory

    5.0 (1 review)

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    17 years ago

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    People searched for Toy Stores 162 times last month within 15 miles of this business.

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    Toy Mountain

    Toy Mountain

    2.5
    (10 reviews)
    0.2 mi

    I don't know why the owner decided to open a toy shop...they don't want any kids touching their…read moretoys & will let all the customers know that. So uncomfortable. The prices are inflated, too.

    Subject: Outrageous Behavior at Toy Mountain - You've Lost a Loyal Customer…read more Dear Toy Mountain Owner, I've been a loyal customer for years, but after my recent experience, I will never set foot in your store again. The treatment I received was absolutely disgraceful, and frankly, I'm shocked that you allow such behavior in your business. An older lady with grey hair and a small dog, who clearly works there, was beyond rude. When I asked for help finding something, her response was, "Did you even look?" Are you kidding me? Then at checkout, she had the audacity to snap at us for not calling her over, followed by slamming the bell down right in front of us. Throughout the entire experience, she was yelling at her dog and acting as if she didn't even work there. It was chaos, and several customers walked out in sheer frustration. And what's with all the ridiculous signs plastered everywhere telling customers not to touch anything unless they're buying it? This is a toy store, supposedly for kids, and yet it feels like you're running a museum where touching is forbidden. It creates a horrible, unwelcoming environment, and clearly, you don't care about the experience your customers are having. You've lost my business permanently. I'm appalled at how poorly things are run, and I'll be making sure others know to avoid Toy Mountain if they want to be treated with respect. If this is the level of service you allow, it's no wonder people are walking out. Do better.

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    One of many horrible signs.
    One of many horrible signs.
    Toy Mountain
    Toy Mountain

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    Rocky Mountain Bear Factory - toys - Updated June 2026

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