As an ex employee there, I have insight to the inner workings here. In my opinion, they are quite a…read moreshady business. I have seen more padded estimates there than i have ever seen. They write to replace a roof skin when any other shop would have 6-7 hours of repair on it, replace a quarter panel for fairly minor damage, replace undamaged headlights and taillights and other parts and then there is a guy who comes in and buys the old headlights and taillights. And as a tech, any time I would point out these things, the production manager would go off on me. I would let my supervisor know of this and nothing ever happened about it. I was finally let go because they overheard that I was looking elsewhere, and they lied to the unemployment insurance which I will be looking in to an attorney. Also they paid me significantly less than they promised me when I moved out here from Minnesota plus no 401k like i was assured of. And now I find out a friend of mine had his Tacoma fixed there and as he says, they did him dirty. Supposedly replaced the grille and headlight with nee parts but he found out they were glued together. All in all, the shadiest place I have had the misfortune of dealing with. I ABSOLUTELY stand by this statement about this place and I honestly expect there to be threats and attempted repercussions for this but there is definitely a paper trail to validate my claims They even have gone so far as to contact my present employer and disparage me literally monntgs after I left there... I guess the fact that they have basically no insurance adjusters to keep them honest really shows the lack of character of this family... when they feel the need to bombard the people with their embarrassing radio commercials several times an hour, Bellering on how "Superior" they are, probably should consider bringing your vehicle elsewhere...

Dealt with a guy that told me twice that they only remove parts from the vehicle and paint them and…read moreput them back on with no blending from new to Old parts. He also told me that they don't mask off anyting. Then he tried to tell me they couldn't blend because I had a clear coat. And he forgot to contact me about having a part complete because he needed my approval and wanted me to pay for the extra repair. Kind of hard to believe he never heard of submitting you supplement to the insurance company. For the work that they did do was satisfactory. Their shortcomings came from the office.

Lack of effort and poor customer service due to not wanting to do as customer requests for a simple…read moreundercarriage inspection. Could be lack of knowledge or skill, however that's not an excuse.

Gerber collation was one of the finest auto body shops I've ever been to extremely great customer…read moreservice highly recommend them

This business offers quality and inexpensive repairs. They go the extra mile to make sure every…read moresingle detail of the needed repair is taken care of. The work quickly with insurance company. They are friendly and customer oriented.

On 8/5/24 I stopped by Secrest Auto Body to get an estimate for new running boards for my 2003…read moreDodge Ram 1500 not realizing that Marty had sold the business to Kaizen Collision Center. After the estimator took about 20 pictures of all sides of my truck she told me she would sent me an estimate via e-mail. I then went to an auto shop for a 2nd estimate. 2nd place gave me an estimate within 10 minutes of arriving and made an appointment to have the new running boards installed. After I waited for 4 days I contacted Kaizen to see why I'd never received an estimate and was told that the running boards for my truck were obsolete and estimator was checking suppliers for replacements. All she had to do was check Amazon. So needless to say I'll never go back to Kaizen for anything. I believe they're liars and shysters and not worth my time nor money.

This is an honest business. They do good quality work. They quote an honest price and get the job…read moredone at the estimated time and price. You can't ask for more. This review is based on first hand experience. I will use this business again when needed.

I trusted Mr. Dean Moore to fix the fender on my car. I paid Mr. Moore…read more$535.00 to reattach the fender.The work was totally unsatisfactory. He then told me if I wanted it fixed right it would cost another $800 plus. I would never ever recommend this dealer to anyone!!!

Hands down, simply THE best experience I have ever had with an Auto Body shop. My Dodge Ram 2500…read moregot rear ended by a landscaper driving a way too small truck, pulling a way too big trailer full of road base. plowed into my bumper, tailgate, and rear bed panel. Mild satisfaction that my heavy duty hitch went through his radiator like a hot knife through butter, but I digress. Dean and his team at Moore's (who, incidentally, have been in business something like forty years - you don't survive this industry doing bad work), did a stunning job of fixing the truck, matching the paint, and oh by the way cleaning the truck prior to me picking it up! (who does that, these days?!!). Dean kept me informed during the whole insurance estimate, parts ordering, and work performance process. He also 'went to bat' for me on a part that insurance initially wanted a used replacement on. He got me a new part, and I'm glad he did - after seeing the repair, I am pretty sure the used route would not have looked right. Overall, customer service, process management, and repair were all exceptional! I highly recommend you go see Dean and the team at Moore's for any auto body needs that arise. You won't be disappointed!

Replying to my first review and jimmys response: My insurance was taking a long time but you…read morefigured I was gonna give my beater up to my insurance and just take the money and you wanted to take what you wanted off it. I wanted my car and the insurance money and that's what I got but I had to beg you to give it back almost even though I called you every week and checked for my insurance. I'm sure the reason you didnt put a fuss about the insurance not paying you for lot fees was because you did me dirty. Plain and simple you wanted to scrap what you could cause you thought I was gonna give up my car. Looser mentality. Then your friend tried to sell me my parts back and asked after if this was the car at jimmy foys. I would never go and slander someone's business without cause. I understand what that does to a business but you definitely did some dirty work and I want people to know that.

Just had some road rash on my motorcycle repaired by Jimmy, the dent removal and paint work look…read moreSTELLAR!!! I had put off getting these repairs done for months because I was told by countless other shops that's it would be extremely expensive, Jimmy completed the work beyond expectations for 1/4 of the quoted price. I wish I had more work to bring him.