Stayed here one night last week. Used digital check-in and was able to go right to my room with my…read moredigital key. This isn't a super new Hampton Inn but everything in the room was clean, comfortable, and in working order. My grumble with this location (and so many others) is that the desk was right next to the a/c unit so I couldn't work without being turned into a popsicle. The location is good. Right on the main drag in Galax with a Sheetz across the street (not really walkable though. the "street" is 6 lanes. As others have mentioned breakfast is great and did seem to include an extra hot item. I do wish the staff was a bit more friendly. I passed the front desk multiple times and was never greeted. Additionally the breakfast attendant didn't provide any sort of greeting. It's a small thing but I have come to expect it.

Their internet was out. They knew this when I checked in and didn't tell me…read more When as a business traveler I told them I had to have internet, check me out at no charge. They refused. Their "manager" has to approve it and wouldn't be back for days. Hilton apologized for their behavior but they still charged me anyway. Avoid this place.

We stayed here in 2018 and again in 2021... while Barbara and Jim owned it! It was AMAZING!!! They…read moreare so gracious and the food was awesome! Place is so clean and decorated beautifully!!! never stayed in a B and B nicer than this one!! Sheila and Doug Cary NC

We really loved our stay here! Barbara and Jim took so good…read morecare of us and we felt really welcomed! This place is like heaven. Beautiful located and everything is so good taken care off. At 17.00 we were served wine and a cheese plate and we got help to find a lovely restaurant for the evening. We were going away really early the next day and even though it was Saturday, Barbara and Jim made us the must delicious breakfast. It felt so said to leave this lovely couple and their wonderful home!

Wow! What a place! From check to check out, OUTSTANDING!…read moreDaisy checked us in- Great customer service! Our room was fantastic. All the convenient you could want. The bed was unbelievably comfy! (Rare these days)! The pool & hot tub were working & very relaxing! The whole building was in great shape as well. Free breakfast & it was very good! Of all the places we've ever stayed this was way beyond anything we have EVER had! A big ty for everyone there as well! Don't miss out. If you go there you will Not be disappointed! Highly recommended.

Clean room in great condition unlike others in this chain where we have stayed. Easy access, coffee…read moreand flavored water in the lobby, friendly staff. Haven't seen breakfast yet but expect good also. Doing everything right

While this is not a 5 star hotel, maybe only a 2 or 3...for the price, it's great!…read more Both the evening and morning front desk ladies were super friendly and helpful. Our room was dated but, clean, free of bugs, safe and quiet. Shower pressure was good. Bed and pillows were comfy. We've stayed in Quality Inns for several nights over the past week as we travel on a motorcycle and we have noticed consistency with the beds and pillows and breakfasts We've slept well and started out each morning with a decent breakfast. As a frequent hotel sleeper, this Quality Inn is a great bargain.

Disgusting hotel. Mr Patel owner is rude . Paid for a room with jacuzzi and when I got there . NO…read moreJACUZZI. I was told by Ana I would get a refund this was Sept 9 . I called today to follow up and was told by Mr Patel that she couldn't authorize that . So I was lied to. The room was disgusting. Dirty towels shower and bath area . The fire alarm was disconnected and missing the battery . Keep driving. Don't waste your money on this dumb.

Very clean. Nice continental breakfast. Pleasant staff. Very quiet in spite of bring close to…read morethe highway. Beds and pillows were not comfortable. More like throw pillows than regular pillows and the bed/bed frames are like sleeping on a rock.

Nice clean room. Friendly staff. Pet friendly. It was quiet considering it's located off the…read moreinterstate.

Beautiful quiet place to unwind. We attended a family reunion held at the pavilion just steps away…read morefrom the cabin. Fishing pond close to the pavilion for those that love to fish (no license required). So enjoyed our time there. Recommend this place for a women's get away. So peaceful and clean.

My husband and I just returnd home from staying in Cabin #4 for 3 nights. We really enjoyed our…read morestay. The cabins are literally right on the New River Trail (which is a fantastic rail trail) where we rode our bikes everyday. The cabin was very nice & cozy and well equipped with coffee maker, washer/dryer/microwave, dish detergent, etc. The shower had great water pressue which felt so good after a long day of riding! Very rustic and serene which is exactly what you would want in the beautiful setting it was in. We sat at the picnic table at night drinking a glass of wine and watching the wildlife all around us. The reason I gave it 4 out of 5 was that the iternet was down but why would you WANT to be on your computer in the little slice of heaven???

If you need or want to visit Sparta, this is a great place to stay. It is a dated facility. But…read morethe owners seem to work hard to keep it up. And it is clean quiet comfortable convenient and reasonably priced - which is what I look for. We had a minor room issue, which the owner resolved. Also, I used a booking service, but you may want to contact the inn directly to make sure you get the best possible room. We were there on family business, but Sparta is in a beautiful area . We had a great dinner (Mis Arados) and great coffee (Becca's) - so I would recommend visiting Sparta and staying here.

We love this hotel! It's comfortable, clean and welcoming. We had everything we needed, at a great…read morevalue. We appreciate the special touches like the Beekman 1802 products. The Inn was even decorated for the holidays, very nice! It looks like a motel but has all the amenities, big screen tv/cable, coffee, hairdryer, fridge, etc.. (It has the coziness of places I stayed in as a child but they way you wished it would be back then--very clean, comfy beds, great vibe, friendly people.), We visited the wonderful nearby restaurants and shoppes. We will be back to stay and visit nearby Stone Mountain, the wineries/vineyards and drive the Blue Ridge Parkway, etc.

Wonderful time over new years at this resort. The staff were outstanding, friendly, and honestly a…read morerefreshing change in hospitality that we have not seen recently. We did a split stay between a cabin and the lodge and both had their merits. The cost of the lodge was well worth the upgrade with the beautiful furnishings, cozy atmosphere, complimentary amenities and soaking tub. Ate at both leather flower and stables and loved Stables the most. Highly recommend if you are looking for a true luxury experience.

My wife and I spent a weekend at Primland in mid-June on our way home from a wedding down South…read more The resort is a bit out of the way. We still had a twenty-minute drive to the lodge when we reached the North gate. The drive was pretty, though, and passed quickly. The circular driveway in front of the lodge was clogged with cars, forcing us to park down the road a bit. No one was around to welcome us, and finding someone took us a bit. Once we did, the valets quickly took care of us, and we were checked in. Our room on the second floor overlooked the 18th green and a valley on the backside of the lodge. It was terrific: large and spacious, with lots of wood and chunky lodge-style furnishings. The bathroom was huge, with a large tub, separate shower, and his-and-hers sinks. The minibar came stocked with complimentary non-alcoholic drinks and some snacks. While staying here, we enjoyed their astronomy presentation at the top of the silo, walking on several trails through the nearby woods, time in the spa, and making smores out back by the fire pit in the evening with the other guests. There was a special cocktail hour with apps and drinks, and a chance to talk to some of the local providers of food and items to the hotel. They do an excellent job of using local sources for the lodge. Dining was top notch, except at the Stables family-style restaurant. The Stables was a disappointment. Our other meals though in the lodge were top notch. The staff at Primland is the best, and they are what make this place so special. Come visit in the summer and enjoy the cooler temperatures of the mountains.

I guess it was OK for one night stay I was impressed in any way matter shape or form. They shut the…read morekey to our room off prior to 11 o'clock while we were still trying to get things out of the room not my idea of a good hotel. I cannot see a rating of nine for this place at all.

This hotel is VERY, VERY CLEAN!! This hotel doesn't have all the amenities like a big chain hotel…read morebut they make up for it with they're incredible friendly and accommodating service and the cleanliness. We asked for a room with a view and she was more than happy to accommodate us. We would definitely stay here again.

Staff were very kind and helpful. Rooms were clean and the hotel, despite being pretty full, was…read morequiet. Standard Hampton Inn breakfast which is never anything to write home about but not to worry... there is a Biscutville right across the parking lot. My only negative comment is that the rooms were dark. There was no overhead or floor lamps. The only lights weee the two small lights by the bed and the small desk light. Very strange setup. Add a light and figure out how to do some lightly better eggs I think they could be working there way to another star.

My fiancé and I stayed for 1 night while visiting the Andy Griffith Museum. Very friendly staff!…read moreClean rooms and ample parking. We both loved the breakfast. Churro waffles, vanilla waffles, oatmeal, sausage, omelets etc. we were trying to get the room cooled off the staff handled it right away! The only negative things I can say about the hotel is that the shower was a little slippery.