It was late at night, I've been driving since noon, and I just needed a place to sleep. I had no…read moreidea what to expect. They Musta refurbish this place because these rooms are awesome. These are like brand new mattresses, and they're the really comfy memory foam. They have nice TVs. Everything is in good shape. The price is right to. The same hotel in St. Louis would cost $200, but this was less than $100. The lady operating the front desk was courteous, efficient, and professional. This is a nice little hotel.

My reservation included a bed and breakfast BUT it appears to have been a scam just to draw your…read morebusiness in. When I checked in late at night, the lady in the front desk that was very nice and customer service oriented worked out the check in process with me, provided the room key and information about the wifi but not a word about the breakfast - so I asked, what time in the morning is it being served so I can plan my morning going out? She said due to covid they don't serve breakfast. I asked why they than still offering it on their website and on booking where I madey reservations as that was made while covid-19 is obviously been going on and she said she won't know and will leave a massage for a manager to reach out to me. Next morning I check out early and at noon time reaching out to the hotel because no one had reached out to me. Manager couldn't/wouldn't take my call so I left another message but never heard from him. The following day I'm calling again in the afternoon and he picked up! He was very rude and wasn't even willing to hear my claim not alone provide any help. I specifically told h I will make this a public knowledge with reviews and will dispute the charge with my bank and his response was "go a head"! So I did!!! I could have spent the night across the street for $45 but I opted for the additional convenience in dining in for breakfast where I'm spending the night for the efficiency of the next day. Don't give them your business as it is not being appreciated other better options are available right across the street

I would have been more than willing to give this Hotel a better rating if the VERY NECESSARY…read moreelevator had been working. This is a 3 Floor Hotel so it is not easily accessible right now for many people and many reasons. Room was very comfortable when we did manage to get into it. All areas of the room were very clean, nice decor and aesthetics. Bed mattresses did not disappoint. Pillows were a bit flat. Breakfast was better than I expected. *Egg Flips with cheese *Pancakes *Biscuits and Gravy (bland) *Turkey and Trad. sausage *cereal, breads etc. The cinnamon roll was delicious and best thing served. Coffee available. This Hotel is NO PET POLICY for those of you traveling with your Fur Babys.

Very quick check-in ,room was clean and bed was comfortable.... What more could you ask for.read more

Great location for Tail of the Dragon, and covered parking which is super important for car/ bike…read morefolks, nice place, clean, and pretty secluded.

Spent a week riding around the area on motorcycle and rented a treehouse cabin. (Poplar #3) We…read morereally enjoyed our stay in something out of the ordinary like a hotel room worrying about security or weather as parking is directly under the treehouse. The river is just a short walk down a well lit path at night deep enough to wade in with lots of chairs, fire pit and a horse shoe pit. We'll be returning when staying in that area again. Can't forget the staff who went above and beyond to make us comfortable. Thanks much Rivers Edge!!

Room is very dirty. Bugs on bathroom floor…read more Dirty hand prints on every door and wall No tissue Poor quality soap and other Dirty/stained chair

Stopped here after driving eight hours straight with my sister, her grandson, and his pomeranian…read more We just needed to sleep for 4 or 5 hours, and this was the only place willing to rent a room at 8 am. without having to check out by 10 or 11. The fact that's there is a liquor store located out front in the parking lot should have been the first warning sign! The second should have been the sign saying they rented on a weekly basis, but we were exhausted and needed rest. My sister paid $104 and got our key. We went to the assigned room 110. Opened the door, and the room stank bad! It smelled of a musty vomit smell. The carpet looked damp and stained, and there were cigarette burns on the carpet on the other side of the far bed. We pulled back the bed covers to check and make sure there were no bed bugs or other critters, and the mattress on the bed closest to the door looked like it had dried blood stains on it. I took the door key back to the office and got my sister's money back, and we decided to power on through to Florida. The worst part is the girls working at the Quality Inn .2 miles up the street told us the place had good reviews, she had to know better.

If you're considering staying here, turn back now! I stayed…read morehere last night. When I walked in the door the woman at the front desk didn't greet me. Was not friendly. I booked my stay thru Hotels.com the listed price was 49.99 and I had pets. I was charged a pet fee that was not mentioned on any site. I had to pay a room fee of $20.00. After all was said and done I paid $69.04 for the room plus an additional $55.10 for pets. The carpet was nasty with stains everywhere. The vent was hanging off the wall in the bathroom. The bathtub faucet leaked water. Toilet barely flushed. Had to flush several times. It says on the site that there is a microwave, coffee maker and free wifi in the rooms and I didn't have any of the 3. Also said a free newspaper and hand sanitizer would be given to guests. I work nights so I'm up late and sleep during the day. I left late to go get something to eat and came back, turned on the lights and roaches were everywhere. Even on the beds. Just out of curiosity i peeled the sheets back and...you guessed it. Bed bugs. I left in high gear at 3am went to the office to checkout and ask about compensation for the inconvenience and no one was in the lobby. A note on the door said they were out on the property renting a room. And had a number to call. I called 3 times and got no answer. I waited in my car and eventually at 447am she answered and I told her I was checking out because there were bugs everywhere. She never even so much as apologized. She acted mad at me for inconveniencing her. Lol she gave me my reciept and on the reciept it said misc. Charges $38.50, and total paid was $97 and some odd cents. I asked her what the misc $38.50 was and she replied with "its 5 in the morning it's for whatever you say its for." I signed "refused to sign " and left . My bags and things I took into the room are outside scattered around a good ways from the house because roaches travel and I don't want them in my home.

Long story short this place is the slums. Here's why:…read more After waiting about 30 minutes I had to find someone to check us in and she didn't even feel like she wanted to. We go up to our room and start to look around and it is complete trash. The bed sheets were filthy. The lady who changed them (after we requested them to be changed) said it herself that they had not been changed. There were chip crumbs on the bed as proof. The bathroom looks like something a person would kill themselves in, not to mention the showers randomly get ice cold for a few seconds then go back. There is no ice machine in the main building. They have a chest they fill with ice and trust me they don't like filling it up. Thier "continental breakfast" is a plate of off brand debbie cakes that you can only get one. There is a literal person standing there making sure you only get one. The pools are drained....its the end of may. Is 80-100 degrees outside there is no reason for both the inside (which they never showed me where it was) and the outside to be drained. None of the vending machines work so if you want a snack you would have to walk all the way up to the front desk and hope they have something but don't worry they don't. I will save you the trip. THEY DO NOT HAVE ANYTHING. They towels feel like sandpaper (not like it mattered they were utterly disgusting anyways, the mini fridge had black mold in it, the bed sucks. My neck is so stiff if I move it, it will crack. The room is yellow, and the steps on the side of the building smells straight up like espestus. Not only that it has a hole in the top, so hopefully you dont have a child or small feet cause you are SOL. There is no ventilation in the bathroom so if you need to drop something or take a hot steamy shower its just stuck there till it just fades away. Last night one of the grounds keepers was wasted. Oh and dont bring a card, only cash. If not they make you use an atm which charges you about 5-10$ fee depending. All in all this place sucks. Don't do it. Its not worth the 115$ for two nights even though it says 40 bucks a night. Oh and we wanted our money back but we couldn't. You have less than 15 minutes to tell them if not you are SOL. To top it all of she walked away with my debit card...who does that? She didn't ask if she could get any information off of it or what and Idk what she did with it but you just don't do that. That is not ok.

Strange place this. So the hotel is nice. It's comfortable. The only problem is that if you stay…read moremore than one night they don't service the rooms daily. After spending the night and working all day the next evening I returned to my room only to find it never was touched by housekeeping. When going to the front desk to let them know, the front desk lady lied and said it due to Covid. Marriott's policy is now only service the rooms every other day. I know this to be a lie. I travel extensively and generally stay in Marriott properties globally. This is a first to hear of this "policy". She informed me that it is a universal Marriott policy globally. This was all a lie. The truth is, the owners of this Marriott are cutting costs. So some advice, don't stay more than one night. And don't leave a tip. There is no need to pay for service not offered and never received. The owners should be ashamed. There are options within yards of this place. Stay at another hotel. So sad. Do Not Tip for poor service!!

The hotel was clean. The staff was friendly. The water was hot. The complementary breakfast had…read morewaffles and eggs, and sausage and cereals and oatmeal. The rate was fantastic. The area was safe. It was a nice place to stay.

This place is 1 in a million. Absolutely amazing owners ans staff. The property is stunning. For a…read moreday ir a week, this heavenly spot will rejuvenate you mind and soul. I was given the opportunity to visit here thanks To some great friends. If your looking to get married anytime soon, this is your spot. Right on the river. The amount of hummingbirds on property will melt your heart. I can on all day talking about this property. Chexk it out if you need a break from reality! You will not regret it

This beautiful and peaceful property offers so much from a person needing to get away, to a…read moreromantic couple retreat, groups, family events, etc. The restaurant served a wonderful dinner, but unfortunately/fortunately; breakfast was missed! Due to being able to sleep in! Whether you like basketball, tennis, frisbee, golf, volleyball, sitting around the fire pit, picnicking, canoeing/kayaking/paddle boarding, or just feeding some horses; you can do so much here! Next time I come here, I want it to be for a big family gathering for a weekend. This would be an ideal location!!

We spent our anniversary at BlackBerry Farm and had the most wonderful time. Farm to table dishes…read morefor all three meals is something I could get used to. The beautiful fresh produce complimented the expertly cooked and seasoned proteins. There wasn't a single thing we ate that we didn't enjoy. In between meals, we made sure to stay active to earn our appetite. The property offers access to great trails in the Smokies which we took advantage of as well as a lovely outdoor pool with a view. The room itself was pleasant as well. It was hard to leave the luxurious king bed every morning. The heated floors in the bathroom and the comfy sitting area made our Holly Springs cottage suite the perfect home base. We were also assigned our own golf cart to get around the property (although we chose to walk mostly to take in the views). Service was top notch and the staff were wonderful. Every evening they surprised us with a little treat for our anniversary which was very thoughtful. We couldn't have asked for a better stay!

We have talking about BlackBerry Farms for years and that we needed to go. We knew it was…read moreexpensive, but the recounting of our friends kept drawing our interest back in. We decided to take the plunge and we are so happy we did. It's a 3 night minimum and frankly a great idea to take it all in. We enjoyed the following activities ; Fly Fishing, wine tasting , the spa , a farm tour , & tomato tasting. All were spectacular and unique to themselves. The culinary experience is nothing short of a Michelin experience for dinner. The price is all inclusive , sans your alcohol. The service is world class and the staff makes you feel so welcome. Whether it's a special occasion or a bucket list item , I would say it's a must in your lifetime !! Side note- We thought this would be a one and done. However, the level of experience and ability to unplug was extremely therapeutic. Hope you enjoy the review by LIKING it and sharing feedback :).

This place was $100/night on Memorial Day Weekend in May 2025 and I would say that it's perfectly…read morepriced if not maybe $20 high...either way I've paid more to stay in worse places. Stopped here on a cross country motorcycle trip. This was a good cheap place that staged us to be able to ride the Cherohala Skyway first thing in the morning. Like 99% of hotels, they allowed us to leave the bikes up under the covered check-in area which I always appreciate especially when there is rain coming. Check in was fast and easy but getting into my room was another issue. I couldn't get the inside door...yes, this place has inside and outside doors which is pretty odd...to open with my key. I ended up using the outside door to get in. We used the pool and tried the cards again and had to swipe them about 5 times to get the door to open...I think the card reader is worn out like most of the hotel. Pool area has a hot tub with kids playing in it despite the rules. Front desk will shut it down right on the minute they have posted to close. There are lights on the wall that flash on and off non-stop in the pool area. A bit annoying for a dimly lit space. Nevertheless, the pool and hot tub were fine and we appreciate that they had one and it was open. It's also an indoor area. We were hoping our room would have cooled down after our dip in the pool but our AC did not work very well. I had to set it to 61º to get it down to 70º inside. It would just kick on and off randomly and the fan would not stay on for ambient noise when it was set to "on" and not "auto." I reported this to the front desk when I went down to ask for two extra pillows, a request that was denied because "people steal them." I let the sleeping worker know that we were on bikes and had no where to put hotel pillows nor any desire to take nasty old small pillows, but still, request denied. She didn't seem to care about the AC not working either. Around 1130p the front desk called us...I thought maybe they had changed their mind about the pillows. I couldn't get the phone to answer because it was broken. It would ring but when you picked it up the button that detects the headset being lifted was jammed down in a position that couldn't be freed so after a second call I had to walk to the desk. They just wanted to let me know I had a light on my motorcycle, I told them it was a parking light to keep other drivers from bumping it at night and appreciated them letting me know but would have appreciated some pillows more. Breakfast was pretty bare bones...just things like eggs and bagels. Not the biggest selection. The coffee was pretty bad. It was as if they had reused the used coffee grounds to make more. Probably wouldn't stay here again.

Review for Quality Inn Sweetwater West…read more I would not recommend staying at this hotel. I traveled to Tennessee to visit a family member who had just undergone a major amputation. I stayed here with my 77-year-old mother and my sister, who has back issues, because it was close to where my family was staying. On the morning of 4/24 around 8:30 a.m., I sat in the desk chair in our room and leaned back slightly. The chair immediately tipped over because a wheel was missing, causing me to fall hard to the floor. I hit my leg on the arm of the chair and my head against the wall, leaving me with a large knot on my head and significant bruising on my right side. This was a serious safety issue that could have been much worse. We reported the incident later that afternoon and requested an incident report. We did not receive any follow-up. At checkout on 4/27, I asked about the incident. The clerk initially said he knew nothing about it. While looking into it, he found the incident report and read over it. Instead of addressing the situation professionally, he rudely asked why I hadn't said anything to him sooner. I explained that I didn't know who he was and assumed his employee had already reported it, which should be standard procedure. After that, the only resolution offered was a 10% discount on one night for my mother, which was completely inappropriate given the circumstances. In addition to the safety concern, there were several other issues: * Broken hallway access door lock requiring use of an exterior entrance * Pool and spa were overly chlorinated * Spiders in the bathroom * Poor lighting * Loud A/C unit Overall, this was an unsafe and poorly handled experience. I strongly recommend reading reviews across multiple platforms before booking, as our experience did not reflect the expectations presented elsewhere.

This is normally where we stay when we come to Athens Tennessee because the people are always nice…read more The rooms are always clean. There's plenty of restaurants in the area it's located across the street from Cracker Barrel restaurant and right next-door to Weigles gas station.

Great stay. Comfortable bed, clean room and safe area. Breakfast was good. Clerks were nice and…read morehelpful.