My daughter has been a patient for 2 years and gets her braces off later this month. The office is…read moreupdated with modern amenities like an i-Cat. They have two locations with one being next to the Middletown Elementary School. The office knows how to cater to kids and teens with fun T-shirts and a rewards program that offers gift cards. Dr. Robison is thorough and has a great chairside manner. He explains everything and answers your questions. The staff is pleasant and you usually see the same orthodontist assistant every time. The price is reasonable and the final results are good quality. It's worth coming in for a consultation to see if it's a good fit.

As a family we love Dr. Robison's office. I am the fourth person from my family to become a…read morepatient of Dr. Robison. Everyone there is super friendly. There have been a few times when my kids broke brackets and the office was very accommodating to fix the problem. I would highly recommend Dr. Robison to an adult or for children that are in need of braces.

I want to start off by saying that I have a long history in medical office administration and…read morecustomer service and have never left a review on any establishments before. The "care" my son received from the older female hygienist was appalling. She immediately got annoyed when he asked his birth sex to be changed from female to male (because medical offices should have the proper patient information for any medications and whatnot). Then, when she started his cleaning, she asked him if he flosses. Now, none of us are perfect and he has a very busy schedule (not that it's anyone's business), but when he answered that he tries to, but only ends up doing it 1-2 times a week, she got upset and stated that he's "no longer 18 and can make time to floss on the way to work". A suggestion is one thing, but to make condescending remarks about such a small detail to a stranger is not only odd, but extremely unprofessional. It gets worse though. She proceeded to dig into his teeth and gums so hard that his head literally jerked back and he had to ball his fists to manage the pain. The dentist finally checked in to see him and said that his teeth looked very nice and he just had some build up, but nothing they couldn't fix. He's the only reason I'm okay with one star being an option. Once the dentist left, the hygienist came back only to tell my son that his teeth looked "bad" and continued the service. I don't know if she was just having a bad day or if she needs to find a profession that makes her happy, but her unprofessionalism on top of her nasty attitude is enough for my son to schedule elsewhere and i hope that no one else experiences what my son did.

Me and my wife chose My Frederick Dentist for our regular maintain Dental Hygiene. It was the…read moremiddle of the day and I took some time off from work. 3D Xrays imaging was conducted to create a 3D rendition of the oral cavity, which wasn't necessary for Dental Hygiene. It was charged to my insurance.Then 2D X-Ray images were taken in duplicates. I don't understand the need for duplicity of these various imaging conditions. I guess, whenever possible they try to take our hard-earned money to furnish their plethora of instruments and justify otherwise.Then, I waited on the Dental Chair for about 15 minutes for Dr. Sang Cho to attend to me. He had a glimpse at the images and started looking at my teeth. After 5 minutes, he wandered off to talk to some other folks and left waiting for another 10 mins. I told them that I had a meeting to attend after the dental appointment. Finally, he spent 5-10 mins cleaning. The cleaning was poorly conducted (in hurry) compared to other dental hygienists. I believe there is a lack of professional attitude to the patient. The doctor ( dental hygienist himself) hasn't spent enough time attentively to do the job properly. Later on he suggested putting a crown on one of my molars. I got a quote of a total of $900 in which $581 out of pocket. Immediately, there was a red flag. I realized this person is hankering for money from his (new) patients. I have previously done dental treatment such as filling and porcelain crown before with the same insurance coverage that cost me $135 out of pocket. My wife also experienced a similar situation from another dentist in Frederick. Later on she went to orthodontics in Gaithersburg for better and genuine treatment. Learning from the past experiences, I wanted to go for a second opinion. As soon as I requested my X-Ray images they were charging $37 for releasing my record... What a double whammy!! I have already paid for my X Ray. I have also paid for their instrument use and now they are charging more money for giving me what I already own. I don't understand if they have to charge more for releasing my report then why isn't it already included for the first time. I would never go back to Dr. Sang Cho at My Frederick Dentist. I suggest to folks who are reading this review to be careful using this dental service. Addendum: Looking at their pricing disparities (see attached photos), to me, My Frederick Dentist is ripping their customers off at a logarithmic scale. Their website shows (called casting a net) the X-Rays and Hygiene service for new patients is provided at $99 but in reality they charged me $481.00. Also, for the same service, fees varied for me vs. my wife. When we tried to report this in BBB - hehe, not a surprise, it's not accredited - indicates that their discriminatory business practices cannot be trusted.

My previous dentist had move out of state so my husband and I had to find a new dentist. My husband…read morefound this office from a co worker. I absolutely love this dental office. They make you feel very welcome and comfortable. Would highly recommend Dr. Killeen to anyone looking for a dentist who actually cares about your well being and not just about making money.

I took my child to Amy for years. She would play a game with him that involved closing his eyes if…read moreshe needed to use a needle to numb his mouth. Years later he still never knew he was injected with anything because she is so amazingly gentle. Her office is run with a focus on your well being, not like a corporate dental practice wishing to see how many clients they can work on in a day to expand their bottom line. She is also my dentist, and having visited many other local dentists through the years before her, I know from experience how better off I am for finding this treasure in Walkersville. I have recommended her to many family and friends over time without complaint.

While the staff there is nice as I've gone a few times for fillings last year, their billing…read morepractice seems to have quite a few discrepancies. Every time I've gone, I've paid my bill & was good to go (over $400 worth out of pocket before I could leave). Dr. H had asked if I wanted a desensitizing treatment for my cavities. I had asked if they were covered by my insurance & she said yes so I went ahead and got it. The second time I received it for my other side, the front desk tried to charge me over $400 for it. I was like no- it should be covered that's what I was told by Dr. H. They said okay no worries we'll take care of it. They are calling me now 4 months later saying I have a $700+ bill overdue that I've never received nor was told about when I closed my account in November because of these treatments. Even the person on the phone was telling me she's shocked it's so much because she usually only sees it for $30 a tooth... make it make sense. Where did this bill all of a sudden come from? They better figure it out because I wouldn't have gotten the treatment otherwise if they had stuck to their word. Or had come back multiple times if I had known they were going to be so mistrusting to their word. I'm honestly exhausted of financial malpractice at dentist offices. I had thought I finally found a decent one. But this really took me over the edge. They told me at the end of last year that for 2026 they would stop taking my insurance, Delta Dental, which so many people have. Clearly, there is a disconnect between the patient/doctor experience & financial department & they'll continue to lose patients if they continue this. So beware!

I have been coming to this dentist since I moved to Frederick and they are wonderful. Their…read morehygienists are really nice, and all the dentists I've seen (Dr. Patel and Dr. Hailemelecot) are wonderful. I believe this location also serves special needs individuals which is so wonderful. I would definitely recommend them :)

it's a very nice modern facility with easy access, Drs. Colliver and Chen have both done…read moreoutstanding work for me. The hygienist is the best I've encountered in a long life of cleanings. And the office staff is always friendly, efficient, and a pleasure to deal with. Highly recommended!

I want to say that adding the Smilist to your practice cannot be worth your clientele. I love my…read morehygienist, but as of right now I am actively searching for a new dentist. I apparently owed $56 from my last visit in September, which was not disclosed to me at that time. I usually pay any outstanding balances when I come in. The Smilist however could not wait until January 31st. Instead they harassed and threatened me for $56 which eventually cost me a $2 service fee! Unacceptable!

Dr Wear is probably the best dentist I have ever been to. Her work is excellent and she is also…read morevery gentle. I have never had a dentist give a pain free numbing shot, but she does! I just had a crown put on a broken tooth and was able to have it done in one day because they made the crown in the office. The office staff are pleasant and the dental hygienist is excellent.

Top notch all the way! Dr. Tran and Dr Ware are both awesome! Chris my hygienist, Sherry and my…read moreusual dental assistant are all so great! I highly recommend this practice!

Dr. Boyle is an outstanding dentist! She and her staff give incredible care. Very skillful and…read morecompassionate.

Kind and caring as friendly are just some of feelings I was greeted with by the staff. Gentle…read moreskilled and thoughtful are the traits of all of them. My goodness no one wants to go to the Dentist however, these wonderful people make it easier. I sure am lucky to have found them!

The other review here is not a reflection of the dentist or dental staff, but rather with the…read morebilling office. Dr. Parker is a great dentist who put me at ease despite a traumatic history with awful dentists. The dental technician who cleaned my teeth was also very good, and gentle. My granddaughter comes here and loves the staff who have taken great care of her (the reason I decided to come here after many years of not seeing a dentist. Updating my review. Again, the dentist and technicians are very good; but I don't like getting lied to, multiple times. I was specifically told by their desk people that the practice took the insurance I had to change to since the insurance I had previously, was not insurance they took (but never bothered to tell me about leaving me nearly $1000 in dental bills). A lie of omission. Once I change my insurance to one they said they took, turns out that was a lie as well. Again, the dentist and technician are fine, but this is a medical practice which will hit you with surprise medical billing, which appears to be a common practice nowadays. Recommend getting, in writing, the insurance these people take, and what the anticipated bill will be prior to your appointment.