All the staff are friendly, the waiting room is very nice, and Dr Kerr is excellent. The dental…read moretechnicians are patient and knowledgeable. I've been coming here since it was Frieder Dental and the transition since then has been seamless. There have been nice improvements to the waiting area and the office in general, too. For those who dont like TVs playing news in waiting areas, this place doesnt do that. I have a long history of dental care and I've spent many hours in a dentist chair since childhood, but I'm no longer apprehensive about coming for my visits since I've been coming here. I definitely recommend this practice if you are looking for a family run dentistry that knows what they're doing, and that cultivates a nice atmosphere.

I've been coming to Dr. Frieder for more than 10 years now. It started when I had a tooth fall…read moreapart in my hand, and I needed to find a dentist in a hurry. Since that time, he's helped restore almost every tooth I have. With at least 1 crown and 2 root canals, plus a dozen or more fillings. His work has always been flawless - and entirely pain free! So good, in fact, that my entire family are patients here. About the only service he couldn't provide for us was surgical extraction of my daughter's wisdom teeth. Otherwise, we've always been happy to come here, and are always comfortable in the chair with him.

Dr Motz is the only dentist I want working on my teeth. I have had several bad dentist experiences…read moreto the point I had given up going to the dentist. My initial visit with Dr. Motz I told him how scared I was. He walked me through everything and anytime i need work done he will go over everything with me. He will make sure my mouth is fully numb and not start until i tell him I am numb. His personal life is not a reflection on his professionalism and the way he cares for his patients.

The office took $3000 for a broken bridge THREE MONTHS AGO. They keep canceling appointments…read more Three more teeth have fallen out and he has lost 20 lbs because he ca. not eat

Dr. Salar Azad is knowledgeable, professional with wonderful bedside manner. Clean and friendly…read morepractice. Highly recommended

Such poor etiquette! Worst front desk staff: rude, irritable and for no reason - you show up on…read moretime for your appointment, but they decided to randomly cancel it because they assume you're a flake?? No, they unilaterally cancelled it for their convenience. And we wonder why healthcare is so poor in this country when doctor's offices don't value the patrons or honor their commitments. As human beings, realize not everyone has the flexibility or bandwidth in their jobs to appease your reminders. The front desk was rude, unempathetic and made it clear that my time was expendable. The dentist and owner has always been nice to me so some stars but other staff leave something to be desired... especially the front desk. To the admin: you are interacting with people whom have responsibilities that you'll never know or understand so I'll tell you the advice I got when I was just 15 years old: treat everyone with respect.

DO NOT GO HERE. THIS PLACE IS A SCAM…read more The billing department of this place is a joke and an embarrassment. The "billing director" Kassy is unable to submit a proper claim. she is extremely disrespectful to the customers its pushing customers away with her Aggressive threats of collection, money is the priority - not you. They fumbled the insurance claim and then threatened me., insurance asked for additional information, and they don't resubmit they want to charge you.

During a routine cleaning, a crown was accidentally ripped out of my mouth. Replacement crowns they…read moremade repeatedly fell out, requiring several visits over the course of a year to fix. On one visit, I arrived for my appointment only to be told my new permanent crown had "gotten lost in the mail," forcing me to get another mold made and wait several weeks again. This was when I got my 2nd or 3rd temporary crown, which fell out about an hour after I left. I wasn't even eating anything. That's when I gave up and just lived with a painful, exposed tooth for a while. I earnestly lost track of how many temporary and permanent crowns fell out of my mouth. I don't have a strange teeth situation, I live a normal lifestyle and made sure not to be eating anything sticky/chewy. The office also incorrectly billed my insurance under a different patient ID, which delayed payment for months. Even after that issue was finally resolved, and insurance payed their chunk, I was sent to collections without any warning for my part before I even got a new bill, and was only eventually informed via mail, for a relatively small outstanding balance I would have no issue paying. I was then hit with a massive collections fee. (side note it's 2025, why are we billing people in the physical mail) I was also charged a $200 "upgrade fee," I was told they use better materials for the crown, or some sorta process insurance companies rarely cover. Which, cool. But I wasn't asked if that's ok. I gave up and paid the bill which ended up being $600, to include a $160 collection fee. They did not erase any charges or fees, even though this started with a botched cleaning and follow on administrative and procedural errors. The cherry on top is their payment system adds a 6% service charge. This was a nightmare experience for what should have been a simple dental procedure. It ended up being painful, time-consuming, and unnecessarily expensive.

Thank you Dr. Whitney and dental hygienist Brandon!! My visit was much needed, I appreciate the…read moreamazing cleaning and great service.

Go here at your own risk. I had a procedure that was denied by my insurance but no one told me. I…read moredid not learn until after the procedure was finished that it was not pre-authed, according to the lady at the desk on 12/17. I also had no discussion at anytime with a patient coordinator or given any information regarding cost to me on or after the prior initial appointment, per the Byrd Dental website. See screenshot from their site. The lady charged me 50 something dollars after the procedure, then we were not informed of the full cost until 12/18 when they claimed it was just denied. That paperwork shows it was denied on the 11th of November(almost 6 weeks ago) though, so they did try to pre-auth it but it was denied and no one said anything. Now I am supposed to pay 500 bucks because no one informed me it was not going to be covered, as any respected business would do. Otherwise, it is just deceptive, bad faith business practices. Simply put, if I knew it was denied, I wouldn't have had it done because I just had it done a few months ago, at a different dentist. Byrd Dental knew this and they likely knew it would be denied based on my conversations while in office. The dentist's office is blaming the insurance, the insurance says it is the dentist's office. Neither informed me of a denial and neither will have to pay for it. Just to be clear, we got appointment reminders through text, email, and calls including a real person. The dentist's office had ample opportunity to say it was denied and did not. The insurance company says they sent the mail but it never arrived in our mailbox, or to the mail distribution center where photos of incoming mail are taken. We have other mail from them regarding the previous dentist but nothing regarding Byrd Dental and we have scoured the digital photos to be certain. Byrd Dental has a chance to right this situation and keep a customer. If they do, I will update this review. If not, I hope you avoid them so this does not happen to you.

I needed a crown on a molar and Dr. G gave me a perfect one! The staff is also pretty perfect from…read morethe moment one enters the door. They get an A+!

Love this place!! Called three different dentist offices for an emergency veneer reinstallation…read morebefore a major trip out of town. This office was the quickest to contact me and in place of the old veneer, I had a crown made and the two week wait was worth it! I am now sporting a nice looking set of teeth although the crown is in the front. I am also deaf myself and the staff is very accommodating. Came back for a dental cleaning although I have my regular dentist. This is now my go-to. The dentist is also nice and professional!

While the staff there is nice as I've gone a few times for fillings last year, their billing…read morepractice seems to have quite a few discrepancies. Every time I've gone, I've paid my bill & was good to go (over $400 worth out of pocket before I could leave). Dr. H had asked if I wanted a desensitizing treatment for my cavities. I had asked if they were covered by my insurance & she said yes so I went ahead and got it. The second time I received it for my other side, the front desk tried to charge me over $400 for it. I was like no- it should be covered that's what I was told by Dr. H. They said okay no worries we'll take care of it. They are calling me now 4 months later saying I have a $700+ bill overdue that I've never received nor was told about when I closed my account in November because of these treatments. Even the person on the phone was telling me she's shocked it's so much because she usually only sees it for $30 a tooth... make it make sense. Where did this bill all of a sudden come from? They better figure it out because I wouldn't have gotten the treatment otherwise if they had stuck to their word. Or had come back multiple times if I had known they were going to be so mistrusting to their word. I'm honestly exhausted of financial malpractice at dentist offices. I had thought I finally found a decent one. But this really took me over the edge. They told me at the end of last year that for 2026 they would stop taking my insurance, Delta Dental, which so many people have. Clearly, there is a disconnect between the patient/doctor experience & financial department & they'll continue to lose patients if they continue this. So beware!

I have been coming to this dentist since I moved to Frederick and they are wonderful. Their…read morehygienists are really nice, and all the dentists I've seen (Dr. Patel and Dr. Hailemelecot) are wonderful. I believe this location also serves special needs individuals which is so wonderful. I would definitely recommend them :)

Dr. Lori goes out of her way to be kind, compassionate and caring, not to mention how talented and…read moregood she is at what she does. She repaired a tooth of mine today on an emergency basis that I was sure there was no hope for. She was able to remove a broken 50+ year old post that was holding my cap in place, insert a new post and replace the cap with no pain or trauma whatsoever. Her office is always extremely clean, neat, tidy and beautiful to look at with all of the paintings on the wall by local artists. Everyone who works in the office is congenial and fun to talk with. Just simply the best. Thank you so much for being there.

Went to see if they take my insurance, the receptionist was very snooty, and was not interested in…read moredealing with me, she told me I would have to pay out of pocket and I had to deal with my dental insurance. Very short with me, so I'm not interested in a dentist that hires incompetent people! Don't need that aggravation!.

Best dentist I've been to so far. The woman who was cleaning my teeth was very thorough. I like how…read morethey have TVs you can watch to distract yourself.

Dr. Dinh is a very nice man, if you like a con. Unfortunately, I realized it to late. When I became…read morehis victim , I had no pain in my teeth or gums. I had several old silver fillings that I wanted replaced due to cosmetic reasons, a build up from a route canal that had no pain and a tooth that was slightly chipped . Dr. Dinh refused to replace the fillings until I had agreed to let him crown both teeth with no pain. I should have ran. I finally agreed to let him crown the two teeth ( one was a molar). After he finished, I had to return to him approximately 7 times complaining that food was getting trapped in between the molar and it had became very painful. Instead of replacing the crown he continued to give me the run - around. Mind you, I had been going to him every 6 month to have my teeth cleaned , examined and x-rayed. All of a sudden he said i had bone loss where he put the crown. I ask, "how could this be"? As a result of his negligence I have severe bone loss where he put the crown and now the tooth has to be extracted. The tooth in front of the molar has constantly hurt every time I bite down on it. He continued to con his way through every visit. Please, run from him if you want to keep all of your teeth in your head. Wait time 10 minutes

Dr. Thackenkary & team always go above and beyond to ensure the comfort and care of their patients…read more They are incredibly thorough, kind, and calm. My entire family has entrusted them with our care and we won't be going anywhere else. The best in Frederick -- and GREAT with kids, big and small :)

Great place! Warm and welcoming reception. Very thorough and friendly. Dr. T was wonderful!read more