1. Potomac Dental Centre

    1. Potomac Dental Centre

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    Hagerstown, MD

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    Potomac Dental Centre

    3.8 (20 reviews)
    Open 8:00 am - 4:00 pm

    Services - Potomac Dental Centre

    Cavity treatment

    Crown cleaning

    Dental exams

    Potomac Dental Centre Photos

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    Ask the Community - Potomac Dental Centre

    Review Highlights - Potomac Dental Centre

    Rhett at PDC, I have been going for over a year now and find it very laid back and not pushy or critical.

    Mentioned in 4 reviews

    Read more highlights

    Byrd Dental

    Byrd Dental

    1.7(6 reviews)
    4.1 mi

    Go here at your own risk. I had a procedure that was denied by my insurance but no one told me. I…read moredid not learn until after the procedure was finished that it was not pre-authed, according to the lady at the desk on 12/17. I also had no discussion at anytime with a patient coordinator or given any information regarding cost to me on or after the prior initial appointment, per the Byrd Dental website. See screenshot from their site. The lady charged me 50 something dollars after the procedure, then we were not informed of the full cost until 12/18 when they claimed it was just denied. That paperwork shows it was denied on the 11th of November(almost 6 weeks ago) though, so they did try to pre-auth it but it was denied and no one said anything. Now I am supposed to pay 500 bucks because no one informed me it was not going to be covered, as any respected business would do. Otherwise, it is just deceptive, bad faith business practices. Simply put, if I knew it was denied, I wouldn't have had it done because I just had it done a few months ago, at a different dentist. Byrd Dental knew this and they likely knew it would be denied based on my conversations while in office. The dentist's office is blaming the insurance, the insurance says it is the dentist's office. Neither informed me of a denial and neither will have to pay for it. Just to be clear, we got appointment reminders through text, email, and calls including a real person. The dentist's office had ample opportunity to say it was denied and did not. The insurance company says they sent the mail but it never arrived in our mailbox, or to the mail distribution center where photos of incoming mail are taken. We have other mail from them regarding the previous dentist but nothing regarding Byrd Dental and we have scoured the digital photos to be certain. Byrd Dental has a chance to right this situation and keep a customer. If they do, I will update this review. If not, I hope you avoid them so this does not happen to you.

    I've been going to this place for years and seeing Dr.Storch. The last few times I've went, I've…read moreseen Dr. Byrd assuming that Dr. Storch was not there that day. I have regular cleanings every six months. I had developed a slight pain in one tooth that I mentioned a few times at different visits and both Dr Storch and Dr. Byrd could not find anything. I brought it up again at my last cleaning just to see if they found anything. The hygienist said my tooth was beautiful, and Dr. Byrd came in and said immediately before, even looking at my mouth that I needed two cavities filled from the time before on the other side. He then proceeded to look at my mouth and started to say that I needed a crown on a different tooth, and then a root canal on the tooth that I was asking about plus he would need to do a crown on that root canal tooth as well. This was all based on the previous six-month x-ray. I had gotten. They didn't even do any other x-rays on me at the dental visit. He told me that he wanted to go ahead with the root canal because if he just did a crown on it that he might have to eventually go in through there and do the root canal. Went home, looked up reviews and saw that Dr. Storch had moved to her own practice at Vida in Hagerstown. I proceeded to go ahead and make appointments for all of my apparent dental procedures needed . I then called Vida (Dr.Storch) to get a second opinion. They did x-rays as well as a cavity x-ray, and all I needed was a small refilling of a previous filling that was coming unglued. I did not need any crowns or root canals and even I didn't have any cavities. Dr. Byrd has also told my daughters when they went in for their cleanings that one needed a gum ablation and the other needed veneers. And to let him know if they wanted that done. Never mentioning any of that to myself. Not only does that cause low self-confidence, but also setting them up for future income for himself. My daughters both have beautiful teeth that have had braces. I'm so happy that I trusted my gut on this and I do not recommend going there as you may get unnecessary dental procedures.

    Photos
    Byrd Dental - From the Byrd Dental website as of 12/18 at 11:17AM.

    From the Byrd Dental website as of 12/18 at 11:17AM.

    Byrd Dental

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    Valley Dental Associates - From this

    Valley Dental Associates

    2.9(14 reviews)
    1.5 mi

    So, where to begin its been such a journey, and I am almost threw it. I owe so much to Dr…read more Weinbrenner and his amazing staff from Mrs. Shelia and the front desk staff to the assistants, Mrs Cindy and Mrs Misti, who have been there beside me threwout this whole process. First, let me say my case was pretty bad. I had almost retired myself to the fact my teeth would rot out of my head before I would be able to afford real dental care. Listen, do not let that deter you, Mrs Shelia gave me information to Atnea Dental that ended up saving me almost 75% of my procedures. For example: I needed 7 full front top crowns and this was just the beginning. Each crown roughly cost around 1700.00, but with Mrs Shelia and Valley Dental Associates as a whole they helped lead me to this insurance taking the cost down to roughly 700 a piece. I use the word roughly because every case is different and therefore could mean price variations. Im using my case as an example only to show how much they helped me save in my case. Now let's move along. After my 7 crowns I will need my bottoms done and restored. Then upper and lower back partials. I intend to make a progress review at the very end. So far I can absolutely promise you will not regret going to Valley Dental they just gave me my teeth back. I had gone to a school of dentistry back in 2018. I wish I had known then what I know now would have saved myself time, money, and likely a couple teeth. As it were I feel very lucky to be working with such a professional and competent team of people to restore my smile and my confidence. Yesterday I held my hand up infront if my mouth, and then I remembered I didn't have to anymore. It had become muscle memory to hide my teeth. Also, I had lost so much weight because my teeth were crumbling. Valley Dental Associates took what I thought impossible and made it possible. I was explained every step, a part of every decision, nothing happened unless I was 100% comfortable and on board. Another thing I appreciated is the kindness and how the whole staff would back each patient as a team. They all came in to see the finished results and see all our hard work together. It was the first time a dentist office made me confident to go threw with the hard parts of this process. I can't thank them enough..I haven't smiled this much in a very long time.....

    The front desk staff are friendly and professional. That's where the good review stops…read more I called with a problem and was happy that they could fit me in the following Monday. The tech nearly ran me down in the hallway, as he was running in the hall. Then he bumbled the xray, and came back saying my tooth was overlapping. I have zero overlapping teeth. Then he couldn't work the camera. The dentist came in and said that she didn't want to fix my loose filling! "I could smooth it down," she said, "but that might mak it worse." I didn't come in to have it smoothed, I need it replaced! She (dentist) didn't ask me any questions. Just said, nope, won't help you. Incompetent, bumbling, uninformed. Do not schedule here! Awful patient care! Plus, the room was dirty and the tech left that heavy xray apron on me long after the xray was done. Awful experience!

    Photos
    Valley Dental Associates - Completely destroyed

    Completely destroyed

    Valley Dental Associates - I can finally smile. My crowns are literally perfect matches to my teeth before they crumbled..

    I can finally smile. My crowns are literally perfect matches to my teeth before they crumbled..

    Valley Dental Associates - Thank you Dr Weinbrenner and Valley Dental...Your giving me my smile back..

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    Thank you Dr Weinbrenner and Valley Dental...Your giving me my smile back..

    Potomac Dental Centre - generaldentistry - Updated September 2026

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