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    Rodriguez Pool Service

    1.0 (1 review)

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    11 years ago

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    Clarity Pools Service & Repair

    Clarity Pools Service & Repair

    4.6
    (43 reviews)

    Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

    After struggling with our pool service for years, we switched to Clarity pools and couldn't be…read morehappier. We recently had an algae problem. We called Derrick (the owner) and he came right over and diagnosed the problem and solution. We had to drain our pool. Once we filled it back up we struggled with the chlorine not taking. We worked with david our service person. He was very helping taking care of our pool. He even came out several time a day to make sure everything was fine. We see the they are committed to keeping our pool clean. I like the fact that Derrick is a fresno guy. We have found a gem in Clarity pools

    Hartt's Pool Plastering

    Hartt's Pool Plastering

    3.4
    (18 reviews)

    We had Harte's do our pool plastering and couldn't be more disheartened. After saving up for the…read morejob, we chose this company upon recommendation of a Turlock friend Who knows the family. The whole process started off with a woman coming out to give an estimate. After that, the company was near impossible to reach, so many of our questions went unanswered. This is where we should have used common sense and shut down the process. Our bad. The rest was a nightmare. Our original tile was to be kept and used, so they decided to clean it with a sandblaster. On that day, the man who did the job made the moment that he should have used their less powerful sandblaster, but it was too late. The tile was heavily pitted and most of the grout gone. To rectify this it was decided they would "seal" the tile and re-grout. I'm no tile expert, but I've done enough to know that the film they painted over the pits (which came peeling right back off within a couple of days) was a shotty coverup. And if that wasn't bad enough, instead of removing the old grout completely before reapplying, they skimmed a new layer over the top, leaving much of it on the face of the tile. Most of that new skimmed-on grout chipped off within a few days as well. Another shotty coverup. As far as the pool plaster, we brought to their attention several cracks, a footprint, and areas near the tile which were missed completely. We were told there was absolutely nothing that could be done. I do suppose that wasn't a terrible thing as by this time we were quite DONE! Never again!

    We had a great replaster experience with Hartt's . The job took about 3 weeks. They always cleaned…read moreup after ever visit. It was nice to have a family business that still takes pride in their work. I have no problem recommending them to others.

    Rodriguez Pool Service - poolservice - Updated August 2026

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