ask for monica. if you ever need a great service representative. she will make sure you are well…read moretaken care of. she is very caring and consientious.

I have call over 15 times and left several messages. I left messages on the chat system. They do…read morenot want your business. WORST DEALERSHIP AWARD!

I had a terrific experience with getting my transmission fluid flush today. Patricia, service rep…read morewas on top of things and ensured that I had a high quality experience. I appreciate that.

Worst dealership experience I have ever had with the purchase of my sons car…read more They sold me a car that has spend its entirety in the shop getting repaired and the dealership has refused to help or simply just ignored my please for assistance with the vehicle repairs or simple to just take it back. I will never go back to an Auto nation nor will I ever recommend them to anyone.

A Special thank you to John Aguirre and team for helping make this such an incredible experience…read more My husband is absolutely thrilled with his pickup! John provides outstanding customer service and is always straightforward, honest, and professional. The quality of the vehicles he offers is second to none, and he truly takes care of his customers. I've been doing business with John Aguirre since the 1980s, dating back to Pagan Lewis and that level of trust doesn't happen by accident. Over the years, he has consistently delivered excellent service and quality vehicles. I wouldn't buy from anyone else. Thank you, John and team for another great experience and for helping make this special purchase one to remember!

We came to Primetime Auto after we had gone to a few other dealerships...we spoke with John. We…read moretold him what I needed versus what I wanted...and what we got was above and beyond! They have an amazing way of making you feel like family...he explained everything and made sure we understood...he answered every question we had honestly. I left the lot with not only what I needed but what I wanted as well! He was truly God-sent! Thank you so much for all you did to make this deal happen! We will definitely be a returning customer! May God continue to bless your journey Mr John and all your employees as well! Thank you for everything!!!

Had my car in the shop for 5 months and the dealership sent it home with "repaired" to just find…read moreout they cleared the code and didn't work on it just to have it back to them the next day for the same issue. Then after having it for months later they tried to get me to pay for a 1900 repair that it didn't need just for me to pick it up to take it to a local mechanic and it was just a leak they had nothing to do with what they were trying to repair.

Both sales and service personnel try to be helpful, but seem to have their hands tied by management…read morepolicies to really help get anything done for customers. I have had horrible experiences over and over again. The general manager actually told me he didn't care if their customers were unhappy or dissatisfied because they were always so busy.

Ceciley is awesome!! She found the exact car I was looking for with in a day and had it in town! I…read morehighly recommend!

Jason Rivas is amazing. He helped and within minutes!…read moreYour Corpus location never even got back to me!!!!

The business office and management of this location is horrible- never available to answer the…read morephone and will not return multiple messages left fir a month

5/5 recommend this CarMax location! We went in to sell my husband's car they were fast & efficient…read more We got an offer within minutes and left happy.

Bought a Kia several years back here, in for oil change this am. I have always found the service…read moredepartment friendly and courteous. Hate to spend my Saturday on an oil change but if you have too, they have a clean cool waiting room with feee coffee and cookies so it make a it a better experience. Our vehicle purchase was also one of the few new car buying experiences I have had. Sales staff was also very friendly up front and helpful. I highly recommend.

I am being giving the run around by the Kia Service Advisor E.J. I have a 2024 Kia Sportage that…read morehas a problem with the torque converter and has an engine shudder, WHICH IS A KNOWN PROBLEM. I called the service advisor twice on Friday 8/7 and I never received a return phone call. I followed up with the main number and requested that EJ return my call as I had left two messages previously. NOTHING! So Monday 8/10 I went into the service dept and requested that I needed service on the vehicle and a courtesy car. I also requested why my phone calls where never returned and I guess the explanation was a Meet and Greet with the teacher, well as a retired teacher I know those don't take all day with one parent! Lame My car is under warranty and this should be fixed ASAP to avoid creating further problems with the engine and transmission. We are business owners and I cannot afford to be without a car for however long it takes for Mike Shaw Kia Corpus Christi to fix the problem. I have asked for a courtesy car while my vehicle is in for warranty work and was told there were none available and they do not have any idea when one will be available! I would think a service manger would be in touch with what maintenance repairs are in house and be able ascertain when repairs are due to be completed and a courtesy vehicle available. I was also told if I go ahead and rent a car, Kia would not cover the cost until they are able to diagnose the problem...possibly 3 days or so. I am not stupid they will diagnose the problem asap (based on my explanation) and have the car fixed by the time they state they have just completed the diagnosis and I am out rental costs on a warranty issue. I get the picture I am not stupid! This is dishonest and unethical! How is it my responsibility to take care of organizing a courtesy vehicle or rental car, they should have courtesy cars available to deal with warranty work like BMW or Mercedes dealerships! Maybe offer one of their demo vehicles while my vehicle is in the shop! This known problem that originates with Kia should not inconvenience me as a vehicle owner!!!! It's a warranty issue! Can I say RECALL OR LEMON LAWS APPLY HERE!! I am really aggravated by the cavalier way the service advisor is treating me and blatantly lying to my face! Not what I would expect from a service professional, purported to providing a customer-oriented service experience. That's definitely not my experience and that will definitely influence my next vehicle purchase!

I bought my vehicle here in December. I had not the best credit and no money down and they helped…read moreme when other dealerships would refuse. I love my 2019 Jeep Cherokee and will always give this place an amazing review across the board

First time and LAST TIME! Took our 2022 Jeep Cherokee in for transmission issues at 57,000 miles…read more(warranty ends at 60,000 miles). They wanted to charge $974 for extra services without even addressing my transmission problems? Tried leaving messages to no avail. Only after having to write many, many emails of complaint to Lithia and Stellantis did the proper transmission repairs take place? General Mgr, Charles Jett, was useless and rude. Do yourself a favor and drive outside of Corpus to a non-Lithia dealership. Customer service and honest business practices are non-existent unless you want to FIGHT HARD for it!