Graham who runs this location is awesome. We have rented from him twice. He makes the whole renting…read moreexperience fast and easy. They've had cars available with a couple of days notice. The location right on South Wadsworth is so convenient for us. All in all a great experience.

Elijah and Peter took care of everything and made my rental experience effortless. Great truck,…read moregreat customer service, and great location!

My girlfriend and I rented a car to drive to Meow Wolf in Santa Fe. The experience was extremely…read moresimple and professional. The crew that was present when we picked the vehicle up we're fast, friendly and efficient. We were in an out with the car in ten minutes. The car got awesome gas mileage, was clean and a pleasure to drive. I actually sort of fell in love with the car and didn't really want to give it back. Radar activated cruise control is a luxury I've never had before. Wow, is that nice. Returning the car was even easier. There was a mix up, really on my party, in which the car needed to be back by 8am or became a three day rental but the office did open until 10am. The employee was happy to credit back a third day rental fees and he was extremely pleasant about it. This was a great experience and I highly recommend this Enterprise location.

Worse experience I've ever had renting a car! I called the location 1790 S Broadway on Monday…read more Caleb transferred my call, letting me know they don't make reservations locally. I spoke with a gentleman where his English was seriously bad and barely understandable. Together, we finally made a reservation to pick up that Friday. I then called the location immediately afterwards, wanting to confirm a midsize SUV. Caleb confirmed my reservation and told me he would call me once that vehicle was delivered. Thursday before my Friday pick up, I called at 5:PM, knowing they close at 6. After being on hold for 15 minutes, their hold released my call, letting me know I must call back later. I immediately called back and at this point, I pulled into their lot @ 5:30 while my call was still on hold. I walked into a full lobby with no associate in sight. Everyone was waiting 20 to 30 minutes with no one around. At 6:PM, Caleb asked me for my name to pull up my reservation, only to not find one. VERY FRUSTRATING. I reminded Caleb, this is the same reservation he confirmed earlier that week. He said, "yes, I remember the conversation". But 4 days later, the reservation can't be found. He's response... "Yep"

The person that picked me up from the car collision spot was super nice. That being said, the rest…read moreof my experience left a lot to be desired. First of all, I had a reservation time but had to wait for the car to be cleaned and ready. Even then, I didn't think the car was cleaned that well... The car play in the car doesn't really work. I wasn't the only one who tested it and it freezes or has a really hard time connecting with the USB plugged in. I was better off using my phone holder add-on, which was disappointing. The car needed maintenance in 600 miles and because I needed this rental until my car was repaired, it felt like another thing hanging over my head. Lastly, I had to fill up the air in the tires a few days after I got the car...I suspect a leak from the last driver. I feel like they could have done a better job checking and maintaining the car, so I'd have a different experience. The rest of the service was okay, and I unfortunately had to call back a few times about billing (my insurance agent told me I was incorrectly charged).

it's very good customer service Nice and clean cars…read moreThe team in the location is very good and helpful hazim did a great job

Didn't honor my reservation because "they had no cars available". Then, I was patient as asked they…read morecall me when one was...no calls for 24 hours. They won't answer the phone and corporate customer service is incompetent. I recommend this location close because they are ineffective at their basic function.

This location is for Uber/Hertz Rideshare only…read more Been renting here for over a year. At times there is a line but other times I'm in and out very quickly. I found that emailing the office is the best way to get a hold of the staff since they don't have time to answer phone calls.

worst experience ever. i rented through uber. do not rent for uber!! i was stranded with a dead…read morebattery and had to tow it at my own expense in the mountains. then while charging the car to take back to rental agency, 50 miles away, to fix there own fuck up with billing they reposessed it while charging with my wallent inside. no wonder their stock price went from $35 in 2022 to $2 in july of 2026. i look forward to you company's demise.

Two Brothers are always on time. Very accommodating if there are last minute changes in flight…read moredeparture and arrival. vehicles always clean and comfortable. curtious and talkative drivers. My wife and I have been using their services for several year. Will pick up at all hours day and night 24/7. Bert & Shari

Everything was great! Andrew was amazing. Super safe…read moredriving, vehicle was comfortable and clean and great communication on pickup and drop off. Andrew was very friendly and accommodating! I highly recommend.

My front bumper skirt was dragging on my Honda Civic. They fixed it promptly even though they were…read moreextremely busy. Hampden Auto Body has excellent customer service and technicians.The owner Mike Ross went over what it entailed and was a consummate professional. Hampden Auto Body has fixed other vehicles of ours and we highly recommend them.

My Qx80 was involved in a minor accident and needed a bumper and grill replacement and a minor hood…read morerepair. We took our vehicle in for an initial estimate with them and a repair date was scheduled a month down the road. We brought our car in at the appointed time. Mike, the owner called me once tear down was complete and estimated 2 weeks for the repair. They also had some warranty work they needed to correct on some prior damage. We were in a rental car through USAA. As time went on, we were told our car was "in production" over and over again. As insurance companies do, they only approve the rental car for the estimated amount of initial repair time (2 weeks). USAA called saying they had not received information from Hampden about a supplement and could not approve the rental without one, we called on conference to Hampden and spoke with Mike. Mike was argumentative stating that the car was in line for repair and there was nothing he could do. That there was no supplement, they were busy and would submit a supplement at the end of the work if there was one. USAA explained that they could not approve a rental for beyond the time allotted without a supplement and round and round they went while I, the customer, was stuck in the middle. Eventually USAA approved the rental for another 2 weeks despite not having any supplemental information. At the end of those 2 weeks (they've now had my car for a month) I was again stuck with no car and the end of the rental looming. I called Hampden again and spoke with Brian. He informed me that my car was in line for paint and was not ready. USAA approved the rental extension based on that for a week. Then at the end of the week, here we go again. USAA had reached the end of what they could pay for a rental without supplemental information. We again called on conference to Hampden and spoke with Brian. Not only was Brian not helpful he was rude and obstructive. He proceeded to the tell the adjuster that he wasn't going to argue repair time with her because she didn't know what she was talking about and my car was in line for paint. The adjuster responded that she has been in the business for 20 years and she understands how repair shops work. The conversation devolved from there . Needless to say, there was no resolution and the call ended badly. So badly in fact that the adjuster called me back and recommended that I report them to their corporate office, unfortunately, there isn't one. At this point, my 2-week repair was at 7 weeks and they could no longer justify a rental car. A week went by, now without a rental car and again I called Hampden expecting my car to be finished, after all it was in line for paint a week ago, surely it must be done by now. This time Mike fielded my call. My car still wasn't done and it was still in line for paint. When I inquired as to why my car sat for a week waiting for paint since I was told the same thing a week ago, Mike explained that they have 60 cars on rotation there. Some of those cars have been sitting for months waiting for parts and when those parts come in they get pushed to the front of the line further delaying my repairs. To his credit Mike did offer to pay for a rental vehicle and did cut us a check at the end. My car ended up taking an additional 2 weeks for a total of 9 weeks! For a drivable, minimal damage repair. Do they do good work, yes. Is it the most frustrating experience you will ever have, also yes. Hampden Auto body is like dropping your car into a black hole. Whatever they tell you for a time estimate is a lie, multiply it by at least 4. Don't expect them to work with the insurance company paying for your repairs. They blatantly refused to use the USAA online document submission system and refused to send the paperwork to justify extending the rental. Expect Mike and Brian to be condescending, obstructive and thoroughly unhelpful. I cannot recommend them less. There are plenty of good repair shops in Denver that are better organized, customer friendly and courteous

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

Change my thermostat on my 2011 Porsche Cayenne . Great job, price better in a dealer ship, best…read moreservice . Shop provided me a loaner car to drive Completed in a timely manner cant be happier