Be weary of the office manager. She appears to be more concerned about $$$ than the person. Be SURE to get ALL your info about the procedure BEFORE you pay. I paid $11,000 CASH and THEN I received more info that I could not sign. Several statements were misrepresentations completely. It has been over two weeks now and I'm STILL trying to get my approved refund from some management company in South Florida. No check to clear. No credit card to process. I have them 11,000 CASH and I keep getting the runaround. Be VERY VERY careful when dealing with them. Dr Bassin is charmin; but once you pay your money, it has been impossible to talk with him. Read all the reviews you can on him. Go to the Health Grades site and read his previous medical charges. read more

Dr Bassins staff was very pleasant. They promised me all sorts of outcomes & the opposite occurred. Dr Bassins constantly stated that I look great. He seemed to not take any more of a negative response. I then called and asked for an Office Mgr. to contact me. No response once again for couple days, so, I called again. Same thing happened & a couple days later I called a third time. I then received a call back from someone absolutely berating me & telling me I was harassing the staff. Two weeks later, finally, a response in the mail in the form of a letter dismissing me from the practice. A women's face is her projection to others & should create a feeling of confidence. He ruined my face with two huge hematomas, which left dark creases in my cheeks permanently. Then, to top it off, my lower eyes & cheeks started to fall. DO NOT GO TO THIS DOCTOR!!!! read more

I'm leaving a review based on what happened to my girlfriend! She had her surgery well over a year ago and her eyes form has been changed and looks uneven and on the corner looks like an unfinished job and numbness!! They keep saying WE DID A FANTASTIC JOB, and everything will be okay, but nothing has been changed!! They charge you right upfront with bunch of Hopes and promises, then if you're not satisfy ...They don't like you to complain and getting very offensive and unprofessional!!! She's not recommending this practice at all! read more

I couldn't even get past the weird attitude of the staff that makes consult appointments. I called more than once, and the all had British accents. What's up with that. Strange. It wasn't the accent, though, it was the flat, monotone, boredness, and feeling like they were guiding me through a set of hoops like some unimportant human husk that they only condescend to to make cash. The lady told me the wrong day for the date of the appt, and I simply pointed out that the said day was not a Friday as she said. This went down a 3 minute spiral of her just talking over me like a robot. Now that I think about the weirdness of the responses, and the British accents, I am actually thinking he is using some weird AI answering robots. Red flags everywhere. I immediately felt this was not a business to get personal service, and I will not be a patient here due to not even being able to get past a basic appointment. read more

Nov 18, 2019 The day my life changed. The eyelid surgery was terrifically painful. He was cruel and continued the surgery without enough pain killer. After the procedure, they stood me up and hurried me out the back door to the waiting car. Follow up was a phone call to send a picture the next day. My life changed....no eyedrops to serum tears at my expense. That is blood drawn, sent to Miami Lions Bank and refrigerated drops returned at $450./ 3 months He did not file an operational report as well. I did not know that this is standard procedure. 1. The treatment was a physically, mentally, and emotionally traumatic experience! I still have trouble with the haunting memories. If my eyes were not so damaged, I might have recovered from this trauma 2. FRAUD: There was no operational report in the 35 papers in the record sent. I suspect he wrote it up much later and you should check the data entry date. 3. I paid Dr. Bassin $5000.00. Then Dr. Bassin filed with Medicare and said that they were to pay him, as he had not received money from me. 4. FRAUD: Dr. Bassin scheduled a brow lift for $500 and then billed Medicare for a brow paralysis and billed $2200 5. FRAUD: Dr. Ross (Florida Eye Clinic) states that there was no need for a brow paralysis to be performed and that there is no evidence of any surgery on my brow Dr. Bassin is a Dr. Jeckle and Mr. Hyde, I guess. He definitely takes care of those that matter. He also seemed to have enjoyed inflicting pain. He told me that it was my responsibility to tell him to stop. I was frightened beyond anything I've ever experienced and I have been paying dearly for that visit to him read more

After speaking with a representative of Dr.Bassin i do not believe Dr. Bassin was aware of my situation and i wish now that i would have spoke with him directly. Although he Legally had every right to keep the money and could have ignored this issue he did not. Posting a one star and negative comments on his yelp was not an easy thing to do. Dr bassin is that kind of doctor that you immediately feel like your in good hands with. He has one of the best bedside manners I've ever seen. I am happy to say that this issue has been rectified and i am looking forward to continuing a relationship with Dr.Bassin office. read more

I did the FaceTite and BodyTite treatment a little over a year ago. The staff at Dr. Bassin's office was very friendly. I was convinced that FaceTite and BodyTite would improve the wrinkles on my neck and stomach area after my consult. It was not a cheap procedure but it was important to me to try to minimize the wrinkles in these areas. After thousands of dollars and a very uncomfortable procedure and a lot longer recovery period than expected, I did not see any improvements. I was not very happy with how Dr. Bassin handled the situation. Every follow-up I was told to give it more time and I would see improvements. After close to a year, he could no longer use that excuse and told me that I could consult with his surgeon for other options. I am 43 and do not need a facelift and have told them from the start that I did not want anything that required a major surgery like that. I really feel it was a waste of money and time, not to mention all the pain. I understand that results may vary but to not see any difference is a HUGE disappointment and they did not even offer any other solutions to make it better. I feel scammed. If you are thinking about these procedures or going here, I would say to do some more research. read more

I was a patient of dr basin in Orlando, went for a consult but as I was moving to Melbourne postponed the tummy tuck. Four years after I wanted a touch up some smart lipo in my front abdomen that was a bit pudgy, inside of my legs and double chin pretty minor. To my surprise another dr was there to do the procedure. I was not numb enough the cánula going down my through was vicious, it was just the little fat under my chin but he went all the way down my neck. Excruciating is not enough. Then he did legs which was painful but tolerable. My tummy did not hurt. Mostly because I still did not have sensation. After three weeks of using garments and bands my neck felt like I had a sheet handing from it. I was told it would resolve. It did not. He had assured me my neck at 44 was very elastic as I take great care of my skin but three weeks with the band did nothing. I was horrified and have lived like this for years. My stomach looks as if I haveburrows going up and down. I was told this would resolve. It never did. I will ost before and afters to prove this. This time my mother wants to get her eyes done and because it most likely needs to go to insurance we chose dr basin. It has to be him and not someone who is planning to experiment with tools and protocols on her. I'm leaving a 1 star review as in these years no one ever called me back as they said they would, I kept trying by regular avenues but nothing. I beleive now the surgeon is no longer with Bassin. Lucky for those who won't suffer I'll post my photos soon. read more

I can't find the words to tell you just how happy and pleased I am with my face and neck lift! Dr. Bassin is a truly a skilled professional. He is kind, caring and listened to what outcomes I wanted. I had very little bruising, swelling or pain. My face and neck look outstanding. His staff at the Alafaya office were absolutely fantastic. I should have done this years ago! read more