Well I found it a place where I was treated like a human being. I presented my information. They…read morechecked it... The doctor shook my hand. Looked me in the eye. Did the procedure I was after I didn't have to wait at all. Everyone was really honest and nice .... If you look at my other reviews from this same day, I tried to receive treatment at three other urgent care facilities all under the Lincoln urgent Care brand... And they wouldn't even accept 100% cash payment to treat a spider bite! So it's a tricky world because the only reason I went to the Lincoln urgent Care was because it had 4.9 Stars and I avoided Westerns Sierra because they had one star. But I got the best service ever... What a confusing maze. Thanks for the treatment

This was hands down the worst medical experience I've ever had, and I thought my previous…read moreexperience with them was horrid.... At my daughter's 2-year checkup, this doctor, Mr. Peter Harris, barely even did an actual exam. Yet he felt completely comfortable telling me my child was "severely autistic" and would never live a normal life, go to a regular school, or be around other kids. Who says that to a parent--especially without a proper evaluation by a true ASD professional? It was cruel, reckless, and completely inappropriate. I left that appointment terrified and heartbroken. No parent should ever be spoken to like that based on what felt like a rushed, lazy assessment. Thankfully, I trusted my gut and did NOT follow his referral. I paid extensively out of pocket for an independent evaluation, by a world renowned doctor, and guess what? My daughter is NOT autistic. She simply has a speech delay and some oral motor issues; things that are manageable and common. So not only was Mr. Peter Harris wrong, he was wildly wrong. To make it even worse, they had the nerve to call me months afterwards to make sure I went through with their referral--like they were trying to double down on their misdiagnosis, or receive a nice kickback from UC Davis. This bargain bin of medical clinics throws around serious labels like it's nothing, with zero regard for the emotional damage it causes families, especially mothers. It's fear-mongering, plain and simple. If you care about your child, get a second opinion, trust your gut, and think twice before trusting this clinic and doctor. No one should have to go through the anxiety and distress that I endured.

My husband recently underwent hip replacement surgery at Sierra Nevada Memorial Hospital, performed…read moreby Dr. Todd Christensen. I would like to express my deepest gratitude to Dr. Christensen and to every member of the team who cared for my husband. Thank you to the anesthesiologist, the nurses, the therapists, and every staff member who was involved in his care. During the three days we spent at the hospital, we were treated with exceptional kindness, compassion, professionalism, and respect. Everyone went above and beyond to make sure my husband was comfortable, well cared for, and supported throughout his recovery. We are truly grateful for the outstanding care, dedication, and genuine compassion shown by the entire team. Thank you for everything you did for my husband. Your hard work and commitment made a difficult experience much easier for our family, and we will never forget your kindness. With our heartfelt thanks and deepest appreciation.

Told me I wasn't sick enough come back when I'm in a ambulance…read more Took my health care information so they got paid for nothing do yourself a favor drive to Auburn or anywhere else if your no in a ambulance Doctor was a asshole Rolled in on a stool and basically Told me to kick rock

I'm actually surprised the rating isn't better. I had a WONDERFUL experience here. I was having a…read morehorrible reaction to something for weeks and finally couldn't take it anymore as nothing was working. I developed a rash all over my body, and I decided urgent care was the next step. I went in, and I was checked in immediately by a wonderfully kind and helpful woman, I went to the waiting room and before I could even sit down I was called back. Had my vitals done and waited in the room maybe 5 minutes before a doctor came in. He listened to my concerns, checked me out and prescribed me meds that worked immediately and within a week I was finally better after a month of suffering.

I had been a Kaiser patient for over 20 years but had to switch plans a year ago and was concerned…read more that the care wouldn't be as good. I have been very pleased with the care I've received at Sutter and the Urgent Care department is no exception. While working in the garden last fall I slipped on some shade cloth and went down hard on my wrist. At first I brushed it off and went about my business and about two hours later I was in excruciating pain (this coming from someone with a high pain threshold). I was afraid I had broken my wrist and wanted to get it attended to quickly before bones set wrong. It was Saturday afternoon and there were about 3-4 patients ahead of me. After about 45 min I was seen by the dr and he sent me over to radiology for X-rays. They promptly took the X-rays and I headed back to wait for results. They could not definitively tell if it was a break because the suspected bone was behind others. Dr. said that if it was broken I'd know if I was still in pain. They put me in a wrist brace and sent me on my way. TL;DR they were prompt, friendly and professional and had me in and out of there in under 3 hours. Oh and no break! Just a bad sprain. I know everyone's experiences are different but wanted to share that mine was good.

Do not recommend it. They do not deserve a star, but I must select in order to make a comment. I…read morewouldn't even take a sick dog to this JOKE of a place. Trevor is not compassionate with sick patients. As well as the other PA in that office, Jessica. I had to demand the Dr. Hicks in the room for a second opinion and he was not any different. Nor do they listen to your past medical history. I received the most horrible care there 2 times! They let me leave with a sinus infection, and bronchitis untreated and said, "Come back if it gets worse." 3 weeks passed, and I developed a fever with the same severe symptoms, and I received the same NEGLECT patient care. Sent home AGAIN with no treatment. I asked for an x-ray to rule out pneumonia and Jessica told me "it's too expensive" and stormed out of the room. Really?! I have insurance and it's not like she is paying for it out of her paycheck. I went to Sutter Health, and guess what they found?! Pneumonia in my left lung!! If these goons would have listened to me the 1st time I was in their office, SICK as a dog, this could have all been avoided!!

Efficient. Caring. Knowledgeable. From Sandra, the receptionist to Joe the X-ray technician, to…read moreDoctor Rose my physician, the staff here knows what they are doing and they do it well. I made a reservation and was seen at the exact time of my appointment. Compassionate listening led to tests, diagnosis, treatment on the spot and prescriptions sent to my pharmacy. One day later I am feeling so much better. Very thankful to have this competent medical facility available here in Cameron Park. Thank you!

Making my appointment was easy and convenient. The cost was expensive. The care of the Dr. ? He…read moredid listen to me and ultimately prescribed the medication I needed so that was a plus. Still in these dark days of extreme inflation what else can you expect?

I'm officially done with this place. I thought they were great at first. But there not , they are…read morejerks. I've been coming here for a long time and my insurance brings me thru a ride service and the ride service got me a couple minutes late . They won't see me . They know how ill I am and that I don't have reliable transportation all I have is this lame ride service. And they turned me away. The last appointment I had the doctor called in sick . 2 times in a row. Well guess what ? Dr . Hensley you need to wear deodorant because your armpits stink!

The staff are amazing at this facility. They are a Christian based facility and they care for all…read morethe patients.

I've been here a few times now and today's visit solidified that I will never go anywhere else if I…read morecan help it. I was greeted by a very friendly girl at the front desk and we were taken back quickly. The med assist was SO kind and put my kiddo at ease, and the PA, Mark Allen, took his time to help us figure out the source of the issue and then gave me a FULL rundown of all the precautionary measures to take to get us back to health! The Sutter urgent care facilities don't hold a candle to the level of compassionate, thorough care we got at Lincoln Urgent Care today. If you have the option, come here!

Another five star experience at Lincoln urgent care today…read more Had a badly dislocated finger that I could not reduce at home, so headed to urgent care. As always, greeted warmly by the front desk staff. Waited less than five minutes to be called for initial evaluation, Short wait for X-rays and Mark, the provider, reduced my dislocation in a matter of minutes. Professional, respectful, and all the staff I came into contact with very friendly. What a well run clinic and as I have said in the past, we are so fortunate to have this high caliber emergency medical care available in our community. Thank you Mark for your skillful handling of my problem today. Thank you, Dr. Ellis for providing this clinic in Lincoln.

Quick thorough care and ease of scheduling, as well as friendly medical staff who took their time…read moreto explain my options to me.

This walk-in clinic is a joke as they charge your a ridiculous amount for telling you that they…read morecan't do anything and that you have to go somewhere else. I ended up having to go to the urgent care across the street to be treated and Sutter has the audacity to charge me $250 for "their service". Absolute joke and will never come here again. I already escalated to the billing team and was told that there is nothing that can be done.

While the staff is very busy if I make an appointment, my wait isn't long. I have found the doctors…read morethere to be friendly, compassionate and understanding of my needs as a patient. I'm surprised at the bad experiences I've seen reported here on Yelp. I had none of those experiences. This is a clinic, but the doctors do take on regular patients for primary care. I have been there several times and for me personally, I have not had any bad experiences

If you are looking for caring, knowledgable doctors and staff, don't go here. There's a reason this…read moreplace has horrible reviews. They are listed as an urgent care facility, but have a paper sign on the door that says NO WALK-IN APPOINTMENTS. They turn off their phones and take an hour and a half lunch break. When and if they do answer the phone, they are not interested in helping patients and/or potential patients. The staff behavior is very child-like and unprofessional. When I needed a referral it was sent to random doctors in Roseville and Sacramento instead of Auburn. Their latest Doctor (Natalie Taylor) is rude and has a horrible track record as for as work history goes (listed on her LinkedIn profile). I'm honestly shocked they are still in business.

Best urgent care I've ever been to. I've taken my daughter there before, and recently I had to go…read morein myself for a severely infected cyst that needed to be drained. The PA, Amber Esparza, made a painful situation as comfortable as it could possibly be. She was kind, compassionate, and honest about the fact that it would still hurt a bit even with the numbing medication because of how infected it was. She did an excellent job, explained everything clearly, and I felt immediate relief afterward. I'm actually going back today to have it repacked. The entire staff was professional and caring. Highly recommend.

If you need to go to urgent care, this is the place to go. Generally not much wait time, staff is…read morefriendly and takes the time to listen.