Conrad is a great mechanic. Does great work and has excellent rates for service. I take all of my…read morevehicles here and send as many people as I can there.

From the owner: all automobile needs. from an oil change toread more

Always a great visit when going to vans! They take care of my wife's and I cars which…read moreprofessionalism and care

I entrusted my vehicle's various tire issues for a third time, yesterday. Van's staff has always…read morebeen very warm, friendly, and professional. As always, they began working on my problem soon after I arrived, for my scheduled appointment. Pricing seems fair. The waiting room is comfortable and supplied with fresh coffee and snacks. I also appreciate the opened Bible! I will most definitely continue relying on Van's to service my vehicle. ~Lori B.

Have a Subaru Outback 2009 with relatively new Michelin tires purchased and installed at Sam's Club…read morein Hendersonville. Noticed a roofing nail stuck in my right front tire. Had a 2 PM appointment at Sam's this past Friday, July 13, in order to get the puncture repaired. To my dismay, the service technician informed me that the nail was too close to the side wall (in the flat portion of the tread, but only 1.1/4" from the outside wall) and could not be repaired, since a plug could cause the side wall to bulge out. He offered to prorate the damaged tire, if I were to purchase 4 new ones, even though the original tread is less than 30% worn down. I then purchased a repair kit from an auto parts store, but could not repair the puncture myself (simply did at 76 years old not have enough strength to push the repair plug through the nail hole into the tire). I then took the damaged tire to the 4-Way Grocery/Auto Repair (used to be Five Points) at around mid-day on Saturday where they told me that it could be repaired, but the mechanic was at the time out for lunch. When I stopped by at around 10 AM this Monday morning in order to ask for an approximate time frame for the repair to be completed, the tire in question was already fully repaired and waiting to be picked up. AMAZING SERVICE!

Five Points Auto Service is located about 5 miles down Sugarloaf Road. They are open 9 am - 4:30 pm…read moreon Saturdays and it is hard to find an auto shop open on the weekend. They are very friendly and honest people. I needed the radiator fans replaced and they confirmed that both needed replacing and it was not just a fuse problem. They could not find or order the part as it was a weekend so I took it to another job that was able to get the shop on short notice in Greenville. The shop was very kind and did not charge me anything even though they took the time to look at my vehicle.

Autoworx has performed a couple of repairs for me in the past and I really felt overcharged at the…read moretime. But I was in an extremely vulnerable spot, they were nice and accommodating and they did a good job - so I didn't say anything. UNTIL I called for a quote on a particular service. Daniel quoted me on the phone almost $100 OVER what Bryan Easler DEALERSHIP quoted me!! But it gets worse than that.....I was able to book an appointment with a recommended local family auto shop with all 5 stars reviews for LESS THAN HALF of what Daniel quoted me!! So now - I am CERTAIN how terribly I was overcharged. I don't know how people like this justify themselves. They will certainly never get any more of my money! And I'm here to say - there are better places, with nice people who will do good work for LESS THAN HALF!!! SHAME ON THESE PEOPLE!

My car was in this shop for 3 weeks for CVT repairs and sensor replacements through my warranty,…read moreand the experience was one of the most confusing and unprofessional I've ever dealt with. I was told by Daniel that my warranty only approved 1 sensor. When I called the warranty company myself, they confirmed all 3 sensors were approved. When I brought this up, the story changed several times: * First: "We replaced all 3." * Then: "Actually 4 are bad." * Then: "The tech didn't know he was supposed to do 3, so he only did 1." Every conversation with Daniel came with a different explanation, including him telling me (verbatim) that he "doesn't talk to the warranty company." That was alarming considering the amount of warranty work they were supposedly performing on my car. When I asked for clarification, Daniel quickly shut down the conversation with "I'm not here to argue with you," even though I was simply repeating the information the warranty company gave me. Then I was told I could either bring my car back or "take it somewhere else," despite them already having an active claim and already having been paid for work that wasn't actually completed. If I hadn't called the warranty company myself, I never would've known they were paid to replace 3 sensors but only replaced 1. That is not a minor mistake -- it's a major problem. Between the 3-week delay, the shifting stories, the lack of transparency, and the fact that I had to uncover the truth myself, I'm extremely disappointed in the way this shop is run. If you're getting warranty work done here, double-check everything. My experience with Daniel made it very hard to trust anything I was told.

I visited Andrei's shop last Saturday, his team did an oil change on my vehicle, service was prompt…read moreefficient and price was fair. I will be visiting him back from Charlotte.

LAV Motors is the gold standard for auto repair. Honest, professional, efficient, and genuinely…read morecustomer-focused from the second you walk in. They diagnosed the issue quickly, explained everything in plain English, and gave me a great price without any of the usual shop nonsense. That alone is five-star behavior. But then they went above and beyond--they washed my car for free as a bonus. Clean car, fixed car, fair price... that's a triple threat. My vehicle left looking and running better than it had in a long time. It's rare to find a shop with skill, integrity, and customer service all in one place, but LAV Motors nailed it. If your car needs help, skip the stress and go here. These folks are elite.