If you're looking for NO customer service this is the place for you. BEST BUY and GEEK SQUAD,…read moreneither can be reached on the phone. Nobody will ever talk to you, only AI chat which understands nothing. What a waste of time, over an hour on stupid chat that cut me off. then start over. then still no help at all I will never buy from BEST BUY again. TERRIBLE customer service only by chat available. I would give zero stars if that was available

I purchased a computer from Best Buy Canada, fulfilled by PC Refresh. Unfortunately, the wrong…read morecomponent was shipped, making the system unusable and causing measurable business loss. I contacted customer support multiple times, engaged the executive resolution team, and even filed a BBB complaint, but I have not received a meaningful response. I hope this review encourages Best Buy Canada to respond constructively and resolve issues in a timely and fair manner.

I have purchased several computers from Steve and Mario over the years. These guys will go the…read moreextra mile to be sure you not only get what you ordered but actually get what you need. They assemble, test, and upgrade each machine before you pick it up. This saves a lot of time and frustration and if anything is overlooked, for any reason, they will make it right. The machine I am using to write this review came out of the box and was up and running in 10 minutes. Give these guys a call before you go to a big box store.

From the owner: We specialize in computer sales and service. Custom computer configurations as well as notebooks…read moreand tablets. We have been in business since 1988. Our services include virus removal, data recovery, system speed up and upgrades, diagnostics and repair on computers and notebooks. Our team will take care of all your IT needs. We service everyone from individuals, home business, small to medium business and we do it at our place or yours. We also provide remote access services as well so you can be anywhere in the world and we can help you the moment you need us.

Looks like they just moved across the mall. The store is a lot bigger. B do find that the sales…read morepeople don't know their products too well at times. The store has a lot of empty shelves like always.

i gave my pc at 2pm to get worked on. they said it would take 1-2 hours and finished same day. I…read moregot a text it was done 2 minutes before close and when I called to see how far along the process was going it felt as through they were in a rush to push me off the phone. Ratings for this location should be lower.

helpfull, im disabled so his wife delivered the repair part…read morealways good to see people that care

Mark's a great guy, awesome service, really helpful. I've…read moresent friends his way and gotten great reviews back.

staff was friendly, very helpful and fixed my phone in 24 hours…read morevery happy and very satisfied and i would recommend them to others

Agreed to phone and price only to have it unavailable an hour later…read more Unless you physically see don't waste your time like they did mine. Unhelpful staff. Be

They have good stuff in stock. We came here to pick up a graphic card for a friend. The graphic…read morecard was sold out everywhere. Also that same graphic card is at a premium price online at certain places or third party seller. We came to pick it up for a friend during Covid time. No browsing around in the store. So whatever you are buying, you would either have to order online and pick it up. They do deliver but the issue is that their online store doesn't have the same inventory as what they have in the store itself. They are definitely quite busy on the weekend. We had a hard time finding parking spot in their parkade. They share a parking lot with the haunted sushi restaurant and other stores in that plaza. There are some street parking but you might end up walking depending where you end up parking. Luckily we walked in and we didn't have to wait too long. They had several people working when we went. So I would say in and out 10 mins which was not bad. I do recommend shopping at this store.

Overall good service 4 my needs. Some people give average service but that is just luck sometimes…read more Been to this locations a few times got what i needed though was not the best service....

Great service, fair price and very efficient. Am very happy to have my computer working again…read more Thank you!!

So my Lenovo laptop charger gave out, I bought a Targus Universal charger at London Drugs on…read moreKingsway for $90. Took it home & NONE of the plugs worked! Meanwhile my laptop battery is dead. Took it back to LD for a refund which they completely understood (kudos to LD). The clerk there mentioned Kingsway Computers at Old Orchard Mall & see if they can help. Went to Kingsway Computers & the gentleman there fortunately had one (used) but he plugged it in to my laptop. Voila! It worked! Cost me $40 but I'm happy! While there, I mentioned I also had an older Dell laptop & whether it was worth upgrading RAM. He told me no but if I needed a new battery, he would check it out. I think I found a new tech guy here!

DO NOT BUY FROM THIS STORE! They are NOT an Authorized Apple Reseller and DO NOT have Apple…read moreCertified Technicians! I bought a 2018 MacBook Pro from Tradeamac in March 2020 and within two days the laptop blacked out and would no longer turn on. I called Apple to troubleshoot the issue and they said to bring it to a Certified Apple Technician for assessment. NOTE: I found that TradeaMac isn not an Authorized Apple Repair location. You know a store that sells Apple products isn't legitimate if Apple does not even recommend the store as a place to service/sell an Apple product. I took the computer to a technician at a verified Apple Repair location and they found that the logic board needed replacing and that it had internal water damage dating back to June 2019! They confirmed this by showing the Apple Support history connected to this serial number. I brought the computer back to Tradeamac and I provided them with the Apple report regarding the 2019 water damage and TradeaMac's owner took NO RESPONSIBILITY, put the blame on me saying that I or the Apple Technician I brought it to caused the damage and would not refund me my $1,600 for this computer, when the water damage existed prior to the sale! This was possibly the worst purchasing decision I could have made. TradeaMac sold me a faulty computer and should have their business license taken away from them.

just bought older model 27 mac thunderbolt screen that works great at a very good price…read more good guys to deaal with and very knowledgable

There were two people on duty. There were no customers waiting but it was clearly beneath them to…read moreanswer any questions in a civil manner. If they couldn't make a quick sale they weren't interested in helping. I've never seen such rude individuals performing customer service. If I was their parent, I'd be ashamed of them. If I was their boss I'd be embarrassed.