The place was nice and clean, but the Doctor Called Rakesh Patel, he never did answer my questions…read moreproperly or addressed my concerns. Al l he cared about is looking into the camera in the room and speaking down to me. He kept trying to talk me out of additional blood work and additional test through a specialist. He was relying on old blood work that I brought from a different doctor. I quess , Honor health my get a kick back from my health insurance. Who knows today. I always like to leave on a positive note. The place was clean and good parking for the car.

If I could give zero stars I would I'm a manager and received a dr note from an employee called to…read moreget information as per the note says questions or concerns please call note also didn't have the doctor name just a signature I call and ask a simple question they tell me they can't tell me any thing because of hippa then why did you put call if I had questions as well as go and tell lies to the persons mother they like to start shit and drama out side of the office I'm a health care professional as well and the way the conduct business was very unprofessional I would recommend going somewhere else

Primary care Doctor Carpenter has been amazing, our family…read moredoctor The Office is by our house

Stay away from this practice, it's impossible to form a relationship with any PCP because there is…read morea revolving door. Your being given false information and there are huge delays in processing and/or ordering. You may be in Arizona but your call is being answered in Texas. The days of personal medical care is over. Look somewhere else if you need any consistency in your care, you won't get it from village medical or what ever they are calling themselves this quarter

If you want a good honest doctor. Don't come here. I was running 10 minutes late. They let me pay…read more Then canceled my appointment on doctors orders without seeing me to explain lab work done 3 months earlier. Got that? 3 months between appointments with lab work. . This Doctor Villamor is basically a crook for taking my money and sending me away without seeing me. So again. If you want good medical care go else where with honest doctors.

Stay away from this office at all costs. The office staff does not care about you. They claim that…read morethey accept Aetna, but they don't really. They expect full payment before you submit your claim. If you have Aetna, you know you have to submit your claim FIRST, then pay the bill after the claim has been processed. This office will not allow you to do that. I have never had an office staff try to get money from me before the claim has been processed, until now. I highly recommend going elsewhere.

My doctor was good, the Medical One business is incompetent, canceling my appointment numerous…read moretimes, and the last time, they never even told me that it was canceled until I was there for an appointment. How do you define Medical One? INCOMPETENT

Worst communication with Patient and Dr. never calling back!!!!!…read moreI would like to be able to talk to either my life coach or Doctor. If someone would have called instead of posting for me to call them again. I've had it calling with no response! My review is for One Medical on Bell Rd, Surprise,AZ

Dr. Millstein is an amazing doctor. He has such a great heart and a good personality. I like that…read morehe doesn't just push drugs on you, he honestly wants to find out what is wrong and then go from there. I recommend him to anyone. The front office girls are fun and friendly as well. Great Dr. great staff. Bonnie Shanks

I have been a patient here of Internist, Dr Jack Poles' for over a decade and see him regularly…read moreevery 2-3 months at a minimum. I can honestly testify to the efficientcy of the front office, their willingness to strive to not only be pleasing and accommodating but they are also very aware they are in the healthcare business and often dealing with people who are not feeling well, so may be low on energy, patience, or just ill feeling from chronic illness and they are not just typical office clerical workers. Their approach is kind, friendly, compasionate, helpful and the atmosphere chereful. From a decade of experience with this office I have never had a billing error, a call or message not returned promptly, communication is always great if the Dr is running late which is uncommon (and I generally take the last appointment of the day which in most offices is the worst and the one that is going to be your latest because all of your 1-3 minutes over with each patient all day builds up to running 30-40 minutes late by late in the day. But not generally here and in the few instances he has been running late it has been communicated with me which for me makes it all okay! As you are called back to the back offices you will be greeted by one of the medical assistants to the Drs. Dr Poles main assistant "Mara" has been with him for many years (like 20?) and has an extremely strong medical background and is professional, compassionate, truly caring, listens to your issues in order to convet they completely to Dr Poles. She also the gift of a great memory to be able to recall you and your history from visit to visit which makes you feel at ease and cared for. Upon meeting Dr Poles and getting to know him I quickly understood why she had stayed working for him for so long....he is just as caring as she is. He truly listens to your concerns and how you feel about your health and body and how it is functioning and then he does an old fashioned real hands on examination which is something that seems to be going out of style these days with many younger Drs cutting down on appointment time slots and relying more strictly on lab results than hands on exams and what they can see, feel and hear. He is still doing it all and not allowing political climate nor Health regulations and reforms to interfere with his ability to practice good medicine as he hAs always done. I credit him with hearing me and getting me referred to specialists when I needed them when others did not hear me and I was able to get the care which I truly needed. He understands no one knows your body like one's self so the best source of information is listening to his patients. This along with his caring, compasionate personality make him a one of a kind very special man, & Dr. I am thankful for him & would not hesitate to recommend him or any of his partners in practice to anyone because from all I know they are all winners!

Dr Robinson is a compassionate doctor. He listens to what you say and is not overbearing.read more

OK, being new to Phoenix, used Yelp, when colleagues and clients had no good IM Docs for me to…read morestart with. I have to say that this Doc did literally the exact opposite of the prior [happy] review. I thought he might have had an off day on my 1st visit, but 2nd and 3rd only got far worse, which were spread out over 6 months. He is the first doctor in my 25+ years who seems to genuinely **not care** about me getting better and helping me become a better patient. Having been married to an ER doc and being involved with docs for many years, from social circles, this is not a stellar patient advocate, nor educator, either. All attempts to ask questions resulted in one word replies and generally rushed out of the office. Take a look at my other reviews, it is the first 1-star -- ever. Unfortunately, it seems the bar is pretty low here in Phoenix, as compared to Los Angeles, Chicago, New York, and Detroit.

I've been a patient of Brandon Buzan, PA at Vitality Internal Medicine, for over a decade, and I…read morecan say without hesitation that he is one of the most exceptional medical professionals I've ever encountered. His diagnostic insight, clinical expertise, and unwavering compassion make him truly stand out in a field where those qualities rarely coexist at such a high level. Not only has he expertly managed my chronic migraines and fibromyalgia, but he has also guided me through multiple surgeries with steady confidence and an extraordinary level of care. What impresses me most is his ability to see the full picture--he has caught and correctly diagnosed conditions that other providers overlooked, often making critical connections that changed the course of my treatment for the better. One of the most remarkable things about Brandon is his memory. He recalls details from my medical history that even I've forgotten, and that depth of understanding allows him to make decisions with incredible precision and continuity. It's a level of attentiveness that brings real peace of mind. Beyond his medical acumen, his bedside manner is genuinely unmatched. He listens attentively, explains everything clearly, and always takes the time to ensure I feel heard and supported. He brings that same dedication to the care of my family members, who also see him and speak just as highly of him. If you're fortunate enough to be under his care at Vitality Internal Medicine, know that you're in the best hands possible. I cannot recommend Brandon Buzan highly enough.

Brandon is great. If your appointment is at 10, they are calling you at 10. Vitals are taken and…read moreyou are seeing your doctor. Staff is always friendly. Good place to go for medical school.

Dr Hanson is a fantastic physician. She is so incredibly smart and very patient. She really takes…read moretime to listen and care for her patients. Great bedside. Highly recommend.

If I could I would leave no star. Good luck trying to talk to a person!! I have left two voice…read moremessages and an email just needing to cancel an appointment with no response. Good thing it wasn't an emergency. I won't be returning to this practice

I found Dr. Sink through my insurance's list of in-network providers that were currently accepting…read morenew patients. I called the office looking forward to setting up a PCP finally. I was caught off guard by how short and rude the staff member was that answered the phone. She spoke down to me and informed me Dr. Sink has not been accepting new patients for quite some time - as if I were somehow supposed to be aware of this. I apologized (not sure why) and explained that my insurance still listed her as accepting new patients. Then a few tense moments of awkward silence and she begrudgingly offered to set me up with another physician within the practice. I could tell she was irritate when I asked to confirm the address and throughout the whole interaction she made it very clear I was an inconvenience to her. I actually got on Yelp! this morning to look up their phone number to reschedule due to some work stuff that came up and ended up reading all of their reviews. It appears my experience is not unique. I have worked as a front desk staff at a local hospital for a few years now and understand the importance of making that good first impression with patients in person or over the phone. This practice does not seem to value that level of customer service. I look forward to the no-show fee and credit card processing fee. Take your business elsewhere.

Sarah Hughes was the ONLY good one they had, then they forced her to leave because she takes summer…read moreoff to go back home to another country to visit her elderly parents what's left is a bunch of 30 to early 40 somethings that have chips on their shoulder and you better follow what they say and what they were just told in medical journals and what the latest meds being pushed by drug reps . It doesn't matter if what you were taking was working and you felt good . They don't understand how copay Insurance works

Absolutely terrible. The PCPs here gaslight your symptoms…read moreand try to convince you it's all in your head. THIS IS WHY WOMEN DIE EVEN WHEN THEY'VE BEGGED FOR HELP!! I would expect more from a female doctor... We got told that my wife's constant nausea and sickness were probably just anxiety oh wow!!! That's super helpful!!! Tried to get her to see a psychiatrist!! When we refused that option she said she could run a vitamin deficiency test.. all we did was ask how much that would be... then the next thing we know, we're practically being pushed out of the room saying we're all good and need to leave... yeah what about that test???? What about anything we just talked about??? Nope. Never saw the doctor after that. This is why healthcare in the US is so terrible.. we pay $400 a month for insurance.. then $80 just to get 10 minutes of the doctor's time and to be told there's nothing she can do... just for asking how much it would cost.. they just want your money and to get you out of there as fast as possible. Experiences like this are the reason why people have to make trips out of the country to actually get good healthcare. Maybe someday someone will treat their patients like actual human beings with real pain who just want to be helped.

My reason for seeing this doctor was that I needed refills for several…read more medications and made it clear when setting the appointment why and which meds I needed. Forward to office visit...Meh. Brought all my med containers, discussed why I needed them....Left the office not knowing Dr. Brady wasn't going to prescribe any of them! Waste of time and Medicare's money. Also find that the doctor was retiring at the end of June....Wasn't going to go back regardless! Should have gone to an Urgent care.