Hands down the best in town! Roles Dry Cleaners and Alterations is family-owned, offers outstanding customer service, and treats every piece with great care. I fully trust them with our high-quality items and delicate designer pieces. Highly recommended! read more

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Rose Cleaners is the best in West Hills! They always give fantastic service and the clothes are always clean!

I have coming to Roles cleaners for a while and they do a amazing job. It's a small family owned and everyone is very friendly and try make sure you are happy. They are dependable and provide excellent service. I am very happy and trust them will all clothes read more

They do a great job and have given me great service at a great value every time. I would recommend them to anyone.

Best cleaner in the area. Fair prices, great work, alterations are great here too!! Amazing customer service!!

Great communication and turnaround time, ive been utilizing Roles services for 3+ years and the service and quality is the best!

Ive taken my dry cleaning here countless times and the customer service is amazing. Everyone who works here is so sweet! They are very fast and there is never any problems with the clothes when i get them back. They also hemmed a dress for me and it came out perfect! Would definitely recommend them for anyone who needs dry cleaning/clothes altered :) read more

IMPECCABLE work on all my garments. Very pleasant, they text you for pick up and greet you by your name! -Kiki

Roles Cleaners' offers high quality dry cleaning and laundry services, which are matched only by their stellar customer service. Garments are consistently ready for pickup early, which is an added bonus. A great local spot. read more

Roles Cleaners has been so dependable. I trust them with my favorite pieces, and they always take great care of everything. Excellent service with a friendly team--couldn't ask for more! read more

The people working here are very friendly. My mom and I bring our clothes here because they do a great job, they have great customer service, and they text you when your clothes is ready which is very convenient. They have good prices and an easy drop off/pick up system. I highly recommend this place. read more

I've been a customer of Roles for a few years now and I've been remiss on writing them the amazing review they have earned on so many levels - their quality of service, prices, communication, and friendliness is just fantastic. From their dry cleaning to altering, their quality of work is second to none. They are a gem of a family operation who treats you like family and remembers your name. I've been to a lot of cleaners over the years, and this one is just the best. Thanks, Roles! read more

I had an outstanding experience with the Remo family! Their service is truly top-notch--professional, prompt, and consistently spotless. The owners are incredibly warm and welcoming, making every visit feel personal. They've been exceptionally responsive to all my requests, and the quality of their work speaks for itself. I wouldn't hesitate to recommend them to anyone looking for reliable and high-quality dry cleaning. A gem in the neighborhood! read more

I just moved to the area and tried Roles Cleaners because of the stellar reviews. I was VERY satisfied and have already been back with more items! The man at the front has remembered me since my first visit. Yesterday, he saw me park and was bringing up my sport coat as I was entering the door. In a sad twist of irony, I have forgotten his name, but not his face and kind, polite demeanor. The prices are more than fair (at least compared to what I paid at my regular spot in Sherman Oaks). It was $6.50 for pants (which they managed to get ink stains out of, NOT an easy task) and $10.50 for the sport coat. On top of that, despite never asking / paying for expedited service, my items have ALWAYS been ready at least 1 day earlier than quoted. They communicate very well via text, letting you know as soon as your item(s) are ready. Overall, I give them my highest recommendation. read more

I've been going to Roles Cleaners for a little over 6 months now and they're amazing! Small, family owned business, good prices, and great people. I've gone to them for alterations, cleanings, trimmings etc and they've made me smile every time I see how they've made a new life for my piece. They handle all types of materials and they're miracle workers for my clothes! My favorite cleaners!!! read more

If you're looking for a dry cleaner that you can count on, this place is your spot. Prices are decent, but quite frankly the customer service is the best out of any dry cleaner I've ever been to. You walk out feeling like a first class movie star. 10/10 would recommend. Incidentally, I just picked up a suit there and it looks amazing. Got a stain out in no time. read more

I'm so impresses with the quality of service here. The staff is always friendly and professional, and they remember my name! My delicate clothes and suits always come back looking perfect. I definitely recommended for anyone looking for a trustworthy dry cleaner. Thank to Roles Cleaners. The best dry cleaner I visited in town. read more

The owner is very friendly and accomodating. I highly recommend Roles Cleaners. His very organize and realiable.

I brought in a new pantsuit that needed hemming. Elpidio greeted me very pleasantly and offered to text me when the work was complete. Did a great job with hem and press and he had it ready in just a few days. Always nice to find a local business that does quality work. read more

I hardly ever write reviews, but the owners of this cleaners are so sweet! I realized I needed to have my wedding veil pressed just a couple days before my wedding, they were able to help me while I was in a state of panic. I was in a desperate situation, as everyone else was not able to help me on the same day, so I was willing to pay however much it cost, but they even wanted to give me a discount for being a bride which I refused, but was so thoughtful of them. I am moving, but if I were local, I would gladly use them for any future dry cleaning needs, only wish I would've found them sooner! read more

Great business. Always reliable and great prices !! Always dry clean my clothes here and no where else

So, you find a good thing sometimes. I don't write a lot these reports but I've benefited from the kindness and quality of others that I feel compelled to say a few words about Ophalia and Robert over at Roles Cleaners. If you don't know of 'em, they're tucked away close to you off of Valley Circle and Vanowen, just off the main drag. You likely wouldn't stumble on the shop unless you made a wrong turn. Parking is a bit limited but in truth, there is never much competition for space. There will be. This lovely couple exemplifies graciousness, courtesy, competence and conscientiousness. That's hard to find, in one piece. I found them when I'd had it with a couple of other local places who were generally uninterested in customer service. These kind folks are very much interested in customer service. Roles is where you go if you're the slightest bit, ah, tired of it elsewhere. You'll be delighted. That's the report, that's the tweet. read more

I dropped off 2 uniform tops to be hemmed 1in in the sleeves and length. Due to their new covid schedule which is completely understandable (only open 3 or 4 days/ week) and my 12 hr shift conflicting schedule, I picked up my uniform 6 days after it was suppose to be ready. The owner tried to tell me it needed to be pressed , to please come back. When I said I didn't need it pressed, I asked to see it..turns out it wasn't even done. It didn't need to be pressed as he tried to lie to me about, it actually needed to be started and finished. I was asked to return 2 hrs later. To a finished job with one of my uniforms having some sort of brown burn mark in the center ( I assume from it being pressed). I should've known better and inspected it there but I was in a hurry having already to drive there twice. I overlooked the overpricing bc of covid needs, but there is just no excuse for bad service all around. Do yourself a favor and go elsewhere. read more

This is my favorite cleaners. They are so nice and have gone above and beyond the call of duty when necessary. This busi

I have been going to Roles Cleaners for about 2-3 years now. They are the best. So nice and affordable. In a time when every place is charging high high (to make up for 2020) prices, it's so refreshing to find a place of quality and decent costs. Great service. I highly recommend Roles for any dry cleaning needs. They will exceed your expectations!!! God Bless read more

Owners are great, they always have my items ready and on time, and do such a good job with alterations! Been going to Roles for years and always have such a pleasant and easy experience! read more

I recently had to find a new drycleaning place and I cannot believe I've somehow missed this place before. it's in a small strip mall right before the El Escorpion Canyon Park trailhead West of Victory and Vanowen. Lovely small business owners. Just take the time to get to know them and they will take care of you. read more

I love this place. I love this couple! I love supporting local mom and pop places. They are sweet and do a fantastic job. They had seen my husband a few times and they mentioned "his shirts look far too big on him. When you are ready to get them taken in-have him come in and we'll fix it for him". I came home and I told my hubby and he did take it to them a few days later. They fitted his shirts to him with enough give but not so much to be puffy (as it was before-worse-circus tent was before).... What came back was shirts that fit him and guess what-he looks 15 pounds thinner! I can't believe: 1. He listened to me 2. He took shirts to them and had them fixed 3. How amazing he looks These two-are angels! read more

Service was good. Felt welcomed. The most inexpensive cleaners in this area so far. Just moved from sherman oaks where everything is cheaper so maybe less dry cleaning for me read more

I take all of my alteration work to Robert at Roles. Whether it is for hemming pants, multi layer dresses, evening gowns or adding a waistline to a loose hiring garment, Robert always does an excellent job! Him and his wife are always pleasant and fun to chat with. Highly recommend for tailoring and dry cleaning! read more

The owners are so nice. They are professional and have a lot of experience. I brought 2 dresses and a pair of pants to them for alterations and they did a perfect job. They pay attention to details! I highly recommend Roles Cleaners!! read more

Roles Cleaners used to be at Victory and Platt as as A-1 Cleaners. They have moved location but that is the only thing that has changed. Robert and Ophelia are so friendly and accommodating. I have never had a piece of clothing lost or come back not exactly as I expected. They have also done all of our alterations from a simple pair of pants to redoing a bridesmaids dress. Please give them a try, you will not be disappointed! read more

We have lived in the area for 13 years now. Over the years we have used many cleaners and for along time went to Fazio in Calabasas. One day I didn't feel like driving to calabasas for a suit stain and tried this small shop down the street. One visit was all it took. This is a small "mom & pop" shop that goes way beyond to keep customers happy. The kind of place that remembers you by name, offers to pick-up and deliver (without charge) and takes wonderful care of your garments. The only thing the don't do well is encourage their customers to spread the word. It is so pleasant to get this kind of service in our city. If you end up going to Roles and like them as much as we do, please post for them, they are just so great and I really want to keep them going strong! read more

Incredibly kind, professional, prompt, and talented. This place is the best. Alterations done here have been excellent.

Robert and Ophelia are so friendly and nice. Robert does great alterations a very fair price. They are the true neighborhood cleaners. Please give them a try and support our local businesses. You will not be disappointed! read more

Absolutely love Roles. The owners are hard working and so reliable. I've taken my clothes to them for years and couldn't be happier. If you need a place that is honest, reasonable, and has great customer service, this is the place. read more

I've been using Roles (for both dry cleaning and alterations) for more than 20 years, and I have never been disappointed! Robert and Ophelia could not be friendlier, more efficient, or more accommodating! Thanks for all the years of great service! read more

I had high expectations, as Roles was recommended. Unfortunately, their service fell incredibly short, and I wound up unable to wear a dress that I had brought in to be altered and cleaned for an important occasion. I was initially promised that it would be ready on a Tuesday. When I showed up on Tuesday, I was told that he forgot to take it to be cleaned, so it would be ready Wednesday. I came back Friday (giving them extra time) and was told to come back later in the afternoon, because it wasn't there. I showed up later YET AGAIN to pick up the dress, brought the dress home to try on only to find out that one of the straps was missing. I headed back to ask if it fallen anywhere in their store. I was told that Robert was out and they would contact me when he came back. I was called and told that, yes, it was found but at the plant, and that I could come by their store tomorrow to get it. I said that I would be out of town tomorrow for the event where I had wanted to wear the dress (clearly I couldn't wear it now). She never apologized, looked the least bothered, or offered anything to compensate for such poor service. Before he retired, my father was the owner of multiple dry cleaning establishments, so I am completely aware of what excellent service is. Roles is most certainly not. read more

Robert is super nice and friendly. Prices are reasonable. Great quality work. Highly recommended.

Great service and the owners are super nice and accommodating! Every neighborhood should be so lucky to have people like this offering efficient service with a smile! I've been a customer for over 7 years and look forward to another 7! read more