My primary concern revolves around the inadequate post-surgical care I received. Prior to my…read moreprocedure, I was prescribed antibiotics and moderate pain medication but was given no instructions on when or how to use them post-surgery. By the time of the operation, I had unintentionally finished the medication, assuming it was part of preoperative preparation. Instead of addressing this confusion or prescribing additional pain relief, I was reprimanded for consuming the medication too soon, despite the absence of clear guidance. This left me without proper pain management and deeply humiliated during a vulnerable recovery period.

This location is very secure. The women in this establishment was very nice very organized very…read moreintelligent very smart. The oral surgeon is the best and the staff flow with her. The aura in this place is beautiful. I had a great experience with my teeth being pulled. I had a wisdom tooth And she pulled it like it was butter, very professional, and they give you a call after your teeth has been pulled to see if you OK this establishment is the best right here in Southeast DC beautiful

Worst experience ever. I had an appt in 10 days to have 3 teeth extracted under general anesthesia…read more I knew appt might just be a consultation but was told to prepare for surgery: Submit online forms that did not work, submit credit card info (wasn't charged), arrange transportation, don't eat/drink before, etc. Morning before asst. I was speaking with asst for final instructions and then front office called and said entire office was closing down FOREVER tomorrow (day of appt), it was doctors last day and my condition was too complicated so they canceled! I rescheduled somewhere else -- they were efficient and did procedure with local anesthesia in 20 minutes.

This is quite an upscale facility with upscale pricing. Dr. Rostami was very professional, and my…read morerecovery was surprisingly fast with no issues whatsoever. I took off a star because I noticed additional charges added to my bill, which I found simply dishonest. I was going to be under full anesthesia, so just from curiosity I looked at the watch before we started. Procedure took exactly 28minutes, yet the charges with insurance that I've noticed later at home, showed three instances of 15 minutes for anesthesia, which would make the whole procedure longer than 45 minutes (considering preparing ect) Another issue that didn't sit well with me was that I paid for everything immediately after the procedure. We had all the charges itemized, calculated, and confirmed with the insurance. Typically, these amounts are slightly higher than the actual cost, and one usually receives a small refund afterward. However, in this case, about six months later, I received an additional bill stating that I owed nearly $200 more. I attempted to call for clarification, but either the call was dropped or the explanation was so unclear and crude, as if I were dumb having consideration for own money. So, while my health turned out fine, I won't be returning.

I want to take a moment to thank Dr. Merlo and Yvonne for the OUTSTANDING job they did caring for…read moremy mom who 74 years old with cancer. One of her cancer treatments caused her to experience repeated dental issues and infections. After taking her to MULTIPLE dentists for help we found Dr. Merlo's office. Yvonne was so helpful and caring! She went above and beyond to get my mom an appointment, make sure her insurance was authorized and provide our family with information about her care. This office is absolutely phenomenal! We are so grateful and appreciative to Dr. Merlo and his team!! Yvonne is an angel!

Dr. Merlo is the best. He extracted my wisdom tooth with local anesthesia. He made sure I was ok…read moreand feeling comfortable. I highly recommend.

To Whom It May Concern, I am writing to express my…read moredisappointment with the orthodontic treatment and follow-up support I received from Premiere Dental Care. As a teenager, I paid approximately $4,000 out of pocket for braces without insurance. At the time, I chose Premiere Dental Care not only because of the services offered, but also because I wanted to support a Black-owned business located near my grandparents' store in Washington, DC. As a Maryland resident, I made that choice despite not having the convenience of living nearby. After completing my treatment, I was provided with a retainer. Unfortunately, I later lost the retainer, and my gap has since begun to reopen. When I contacted the office to ask about obtaining a replacement retainer, I was informed that I would need to return for a new mold. The problem is that I now live over two hours away, making an in-person visit difficult. More importantly, taking a new mold now would capture my teeth in their current state, including the reopening gap that I paid thousands of dollars to correct. I worked hard and made significant sacrifices to pay for my orthodontic treatment without insurance. I invested in braces specifically to close the gap in my teeth, and it is frustrating to now be in a position where I may need to spend an additional $3,000 on Invisalign or other corrective treatment because I cannot obtain a replacement retainer based on my post-treatment results. As a loyal patient who supported your practice and paid entirely out of pocket, I expected more flexibility and assistance in preserving the results of my treatment. This situation has been both financially and emotionally upsetting, especially considering the effort and commitment I made to receive care through your office. I hope Premiere Dental Care will review my situation and work with me toward a reasonable solution. Sincerely, Quacy February

I highly recommend Dr. Hines! I recently got my top wisdom teeth gently removed. I was so anxious…read moreabout the procedure, but he reassured me and he did a great job.

I've been going to Papillon Dental Care for years, and they've always taken amazing care of me. The…read morestaff is friendly, professional, and genuinely cares about their patients. Dr. Papillon makes every visit comfortable and stress-free, and the quality of care is top-notch. I always leave knowing I'm in good hands. Highly recommend to anyone looking for a reliable and caring dental team!

A Professional, caring and top- notch oral health care provider in the Upper Marlboro MD area!…read more I feel confident and comfortable. Love them.

What's crazy to me is how incredibly this place is and only has 2 reviews. I could t wait to leave…read more1. The staff from my very first phone call to my first step inside the level of professionalism, love, and great energy made my experience even better. For someone who is scared of the dentist from a previous childhood trauma I experienced, I shared my story with the hygienist and receptionist who was there to offer me a blanket and make me comfortable she took her absolute time treating me. I had a deep periodontal cleaning. 10/10

Barbara and Dr. Badri provided exceptional care during my visit. The office exudes cleanliness, and…read morethe team radiates warmth and professionalism. I wholeheartedly endorse entrusting your dental needs to the remarkable team at Dental Studio at Mark Center.

Went to this dentist today. I am handicapped and in a wheelchair. Before making appointment ibdpoke…read morewith the office manager who verified the office was handicapped accessible. Upon arrival I encountered a very narrow ramp space that I barely navigated to the door. I sat in the waiting room for over an hour before I was informed the dentist couldn't see me because I needed oral surgery(after i hsd informed the office before appointment was made). I didn't feel welcomed or comfortable. I do not recommend this office.

Dr.Coombs is great, extremely knowledgable and thorough in his clinical work…read more his staff is wonderful and friendly and go above and beyond to make sure you are taken care of!

I made an appointment on ZocDoc on January 2 for this morning's 9 am appointment. I received a…read moreconfirmation on ZocDoc that same day (and another 90 minutes before the appointment this morning) but no one from the office called so I called two days ago to confirm my appointment but no one answered and the voicemail was full. Someone did call yesterday but did not leave a voicemail. Nevertheless, I arrived this morning at 8:37 am to find a patient standing and waiting outside their door in a narrow hallway. I could hear people inside but the door was locked, and when one of the employees unlocked the door, she said she would let us in at 9 am. Another worker came by and let us in around 8:50 am. By 8:55 am, another patient arrived, and a fourth came by 9 am. The first guy was seen at 9 am promptly, and it wasn't until 9:11 am, that I had been given paperwork to fill out and returned them to one of the employees. It was finally 9:27 when someone calls me to take x rays. By then, the waiting room had seen a few more additions. It took over 10 minutes to get x rays because the technician didn't know how to use the equipment and kept calling another person to help. That person was across the hall with a patient. Dr. Contract popped in and out but I don't think he actually checked on the patient himself. It turns out my x rays then didn't print out so the technician led me to an exam chair in a room that was half exam, half office. This was after I had undergone two rounds of x rays, and this was a machine where all I had to do was bite on a piece of plastic, and the machine would rotate around my head. Dr. Contract checked my teeth and smile and made me feel confident he knew what he was doing until he gave me a horrible headache afterwards by palpating my jawline. He identified my crooked teeth, overbite, and the fact that I grind my teeth and clenched my teeth too hard. He noted that was probably causing my headaches and explained the jaw is like a ball and socket. The overbite was pushing my lower jaw (causing crowding and smaller angle) and giving me a headache. He wasn't personable enough for me. He was vaguely interested of my first round of orthodontic treatment some 20+ years ago and kept trying to figure out whether he knew my orthodontist. He asked what he could tell me after he briefly explained the braces (regular and ceramic) and invisalign. He explained the latter uses newer technology and would be faster and would not involve a plaster model of my teeth. It could be done with digital photographs. However, where it went especially downhill for me was when he saw where I worked and assumed I had a PhD. "You think with a PhD you know everything. Well, dental work is very complex and complicated." Ok, that is incredibly off-putting and condescending. I was trying to listen and nod along and smile. I'm sorry that signals I know everything. Even if you've been in practice for 46 years and treated 25,000 - 30,000 people, I'd think you knew something about patience and patients and could be more friendly especially on a new patient consult! Furthermore, he and his staff were kind of pushy about me making another appointment which would cost $275 and I think not covered by insurance. Dr. Contract estimated treatment for me: traditional braces 18 months ($5,000), invisalign a year (+10% of traditional braces), ceramic braces 18 months (+10% of traditional braces), but saying it could take much longer, I got scared. On top of that, it didn't seem his office had the latest and greatest technology (which is ok, but if that's going to be the case, the staff better damn know sure what they're doing). From machines not printing to people seemingly using their own personal laptops, I am concerned about personal security. Furthermore, the initial consult can be made on ZocDoc. The rest have to be done in person or on the phone. I couldn't commit today for multiple reasons, but another was not knowing my work calendar. The other was out of concern if I worked with this office, I would never get through in case of an emergency, and people do not leave voicemails or even know about insurance coverage (that's right, for the hour that I was there, no one bothered to call and confirm so they can walk me through reimbursement and coverage. The other two places I went to afterwards took care of it almost immediately.) I'm sad because I think Dr. Contract is super knowledgeable and I saw quite a few people come through but some of the staff, his demeanor, the timeliness, and other things have me considering other places.

Family friendly orthodontist, not expensive at all. Affordable payment plans with parking directly…read morenext door.