Fred is the best! He only does airports though . He helped with the bags, was punctual and very…read morefriendly. We've used him once to LAX and wants to SNA. His pricing is fair and the tip is included, unless you want to give him a bit more. I see why he's a busy guy!

Fred is a delightful raconteur and careful driver. He arrived on time, helped us with our bags and…read moredelivered us to LAX smoothly. His Tesla is clean and comfortable.

Do Not use this company. We had a guest in from back east and scheduled a car to take her to LAX…read more Her plans changed so we called with over 24 hour notice to cancel but we were told that we are going to be charged anyway because we did not call before noon. We called at 12:30!!! In the future I will only use more reputable companies even if they are slightly more costly.

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Some things to note in case it's a dealbreaker for your specific situation!…read more - The customer service line doesn't really feel 24/7. For example, I've called in regard to two different booked trips in the past month and only ever got through to someone once (out of about 6 calls total and one unanswered text). - They tend to switch drivers day of trip due to availability and timing which I can totally understand but if you're someone who gets anxious about switch ups like that - just something to note. - There isn't really a way to modify or cancel a trip reservation easily off their website. You'd have to call but as I've mentioned, it was tough getting in touch. However! The little chat function on the website worked pretty quick and they were responsive at first in helping. Then I got ghosted mid-convo bc I think whoever on the other side thought I was done with my questions/asks. - There is a 5% cancellation fee due to the company's bank? This is regardless of time before trip. There are other reputable car service companies that give full refunds for cancellations as long as it's at least an hour before reserved time. This company is cheaper than the ones I'm thinking of so there is balance there! But can get complicated, if like me, you're booking for business trip which is an expense but hard to expense a cancellation fee on top of a different res elsewhere. But also, I had one experience where there wasn't any issues with pick up other than the driver switch which had us confused momentarily. We got over it fast and was nothing but a hiccup! But again, if you're sensitive about things like that - just something to be aware of so that nobody is surprised.

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

This is the third time we used their services. Amazing. Our driver (Katrina) got us to the…read moreairport and home from the airport on time. She is amazing. Thank you so much for the trip.

In the end, we got home safely from the airport- 3 (2.5 stars)…read more Here's why not higher: Initial call, the man (presumably the owner, Mike) said they no longer have shuttle bus service (but he still shows the lower prices on the website, hadn't been removed in months), stated that first timers receive a discount (none given), reservations are non-cancellable. When I landed, I had received a text message from a different number stating that they called to confirm but I didn't answer (obviously not since I was en route in the air). Then I unexpectedly received a text direct from the driver to coordinate my pickup. Driver was nice but talked incessantly. To conclude, my credit card was charged by Nick Transportation for the non-discounted price. Seems to be a loose organization of drivers, not a professional private car service.

We have used this service three times so far and , we had great experience each time. The driver…read morewas always 5 to 10 minutes early with clean vehicle , very knowledgeable and very professional. I remember one time my husband leg was in a cast and , there was no porter outside for check in so , the driver went out of his way and carried all our luggage all the way to the check in counter for us . I never forget that great service and great experience. I highly recommend them.

We have used Omar Sand's service 3 times between Mission Viejo and LAX. Each time was excellent…read more The drivers are great, the vehicles spotless, and the overall service was perfect. The pickups from our house were exactly on time and the pickups at LAX were easy. Lastly the price is very reasonable.

Omar is amazing. He's very kind, punctual and gets the job done. You cannot go wrong hiring Omar. I…read morefelt very comfortable having him drive my family to LAX and back and even trusted him to drive my daughter and her friend to an early morning flight when I wasn't available. His car is clean, he offers waters and the conversation is pleasant but not non-stop. :)

Superior Shuttle was chosen to pick me up from LAX on October 20, 2019...I arrived from a tiring…read moretrip from Europe and called Superior Shuttle as instructed when I arrived...a lady answered and told me to get my luggage and call her back, so I retrieved my luggage and called her usually Mike would answer...she told me she would call me right back....no call back...I waited and then I called them back...no answer....I called at least ten times and no answer and no voicemail....I was STRANDED at one of the busiest airports in US with three huge luggage bags....I gave them an hour but still no contact. I was forced to use Super Shuttle waiting for people just like me...six more people entered the van...I finally reached home in Dana Point at about 9:30pm after my flight landed at 4:30...I was saddened and disappointed that never received a cal...I highly and strongly suggest not to use this irresponsible so called service....they have a couple of location it appears they work out of their home....Never Again...Phil Gioia

Excellent, promptly and professional service from Adlene. Prices were very competitive as well!…read moreWill definitely be my go-to service next time I'm in Southern California!

Great from start to finish. Easy reservation process, arrived on time, very pleasant drive to the…read moreairport, and invoice & payment was easy. All this at a reasonable price compared to other quotes I received. I will use them again and I highly recommend you try them once and let them prove they deserve your repeat business.

10/10! Great…read morecommunication and pricing. Punctual and reliable. Great all the way around. Will come back and recommend. Great experience! Cheers!

Hi, thank you for your service! We appreciate the timeliness, the professionalism, courteous, and…read moremost importantly, getting us there safely and on time. Thank you very much and until next time.

Wish I could give no stars to the company and 5 stars to the driver. My flight got diverted to LAX,…read morethey wanted to charge me $250, $150 more than what they said. I told them I could get a Lyft for $100, so I would just do that. They asked what I would pay, I said $50 more. He flipped and hung up on me. Highway robbery at its finest. I feel bad for his drivers! Probably only pays then pennies on the dollar.

worst .fraud & dangerous …read more they will change fair in middle of the way , and stop in the freeway and if u dont pay additonal charges they wont move , tramutized my kids in the process , very unethical very unprofessional especailly the guy called joe mohammed shehrzad. big scam ,save your money and go with realiable agencies .