I never write reviews. I feel quite compelled to NOT recommend anyone to live here as a recent…read moretenant who literally just moved out specifically because of Nadia. I HIGHLY recommend you take into consideration the comments on property management (aside from Kelli - she is relatively new and does try to help this goat rope of a company She is extempt from this review). While the "area" may be decent, the apartments are poorly and cheaply put together. Paint splatters everywhere, cheap appliances, no AC, huge gaps underneath the island connecting to the floor, garage storages are disgusting, and that's just a few examples. This isn't even the biggest and most disturbing issue. I say again - It's property management! One person in particular = NADIA! Nadia is only responsive when it benefits her. Otherwise, you will not hear from her. She contacted me three times for my renters insurance despite this already being sent to her via text twive AND then the 3rd time threatened to charge me for not having it on file. What's mind boggling is if what I provided wasn't sufficient documentation there should've been communication. Not one time! She even said thanks when it was provided. I digress. She rides around on her golf cart to walk her dog, leaves work early to pick up her daughter & doesn't return (I can't even begin to tell you how many times I tried to catch her in the office - never there!), and doesn't even communicate to her co-workers about the issues on this property. Kelli had no idea I was moving out. Nadia knew the day I moved out, when I followed back up and randomly stopped by because of the lack of response, and NOW I've asked about my Security Deposit twice with absolutely no response. Choose wisely my friends. I hope this comment helps. Take care!

UPDATE: 7/23/25- Again, UNPROFESSIONAL in her response,…read morespecifically by identifying one's place of employment which she came into knowledge of through her job, which should be kept confidential. AVOID like the plague if you want your personally identifying information protected. I will be placing identity fraud alerts on our information because who knows what lengths she will go to hurt me and my family. Original review: If I can provide less stars, I truly would. Our family of 4 resided here from May 2024 through June 2025. We did the 13 month lease with $1000 off for the life of the lease (it was a promotion that was going on at the time). Nadia Padilla is extremely UNPROFESSIONAL. From the start, we should've known, however due to circumstances out of our control, we dealt with the hands we were given. First, when we applied, she had a trainee, Kelly-- super sweet and kind, and Nadia GASPED audibly when she saw mine and my husband's paystubs as part of the application. And she asked us if it was ok to show Kelly-- stating she will be showing Kelly later anyways to process the application. Second, she took FOREVER to communicate material and necessary information about our application, deposit and move in date. She didn't get us a copy of the lease till we were moving in. Third, our laundry machine was out for over 2 months and I had to threaten legal action to get the washing machine fixed. She had us walk down our laundry two buildings down and use their washing machine, unload it and use our dryer in our unit. Mind you, in both locations, the washer and dryer are upstairs. To add insult to injury, she knew I had a newborn and a toddler -- so laundry was basically a daily thing I had to do. I got in contact with the service they contract with and I found out that she did not call them timely, and when the service person came to look at the washer, he then had to wait for Nadia to approve the parts for purchase. She did NOT return their call in a timely manner which caused delay. Again, UNPROFESSIONAL. This is a listed amenity. They cannot advertise it as part of the unit and deliberately delay the maintenance of it. Fourth, we noticed that our rent was not matching up to the numbers we were seeing. In the middle of our lease it appears they switched programs or providers of the rent management. We were previously able to pay rent ahead of the due date, but for some reason the rent was increasing despite meeting the balance. We finally inquired why there was such an increase and again, she was unprofessional and said every penny was accounted for in their ledger. Kelly, finally told us it appears there is a CREDIT of a few hundred dollars and advised us not to pay ahead and wait for the bill to actually show up to pay. It worked. Fifth, the garages are shared. Our particular unit, 2665 unit A, has two tandem parking spots that share with unit B- who also park in tandem. Unit B moved out in Nov during Thanksgiving. Because of toddler and baby, when we noticed they were no longer there, so at times we would park the car in the middle but we mostly parked within our lanes. Come December we were notified that cars will be parked next to us-- we don't know who. So for a MONTH two cars were parked next to us and it appeared as if it was to prevent us from parking more comfortably. We expressed concern about who the owners of the cars were because Nadia specifically said only people who live in our building will have access to the garage. It wasn't our neighbors' car for sure. Lastly, we cleaned this place from top to bottom for DAYS. Yet we were charged $500 for cleaning fee. For those of you who have the time to do a small claims, I would encourage you to. I say this because when our neighbors moved out, NO ONE CLEANED THAT PLACE WITHIN 21 DAYS OF THEIR MOVE OUT. In fact, that unit was not rented out until April-- and literally a week prior is when that unit had ANY cleaners and painters come. I know many will think this may be a one off, but I promise you it's not. I have been a renter for more than half my life at this point and I have never met a leasing manager this unprofessional. I hope you never have to deal with her.

Great location, 2 courtyards with pool in one and barbecue in the other. Two laundry rooms with 6…read moremachines which is convenient.

OMG, we are dying here. The days are hot, the upstairs residents with absence of shade from trees…read moreleave you feeling like you live in a oven. This week news says temperatures to be in triple digits, and pool has been closed for 2 months. EVERYBODY is talking about tearing sign down or just jumping in. GIVE US RELIEF, OR GIVE US PRORATED RENT (aka discount) this review will self destruct when request are met

From the tour to our first few nights of moving in, I keep finding more things to love about this…read moreplace...and the office managers were right. I really do love it here Yes, Kaia is beautifully designed, spacious, and the amenities are thoughtful and well maintained, but the star of the show for me was Natalie! She is such a genuine person who is also so good at her job, and you can truly see how much she loves what she does. That alone is so inspiring, but she also treated us like family and helped us every step of the way, even when we came across an unexpected situation. She handled everything so professionally, but also with so much sincerity and care. In a world of AI and automated responses, that personal touch made the experience even more special. She knows all the tenants by name, and I think that says a lot. Another big shoutout to Eric for attending to our needs so professionally and personally calling me to problem solve and find the best way to serve our needs. Madeline is also great and has been so helpful! The maintenance team has also been wonderful. Chris came to help us so quickly after I submitted a ticket, and he even vacuumed the area after the work was completed, which I really appreciated. I highly recommend Kaia and all of the amazing staff who made our move-in experience possible and so great!

I've lived in KAIA for two years in two separate apartments. I'm moving out of the area and am SO…read moreSAD to leave! The management here is professional and responsive. The interior and exterior are always spotless, thanks to the incredibly kind maintenance and janitorial staff. The neighbors are respectful. Most importantly, the units are beautiful. Special shoutout to CHRIS, who helped me with the few repairs I've needed and even allowed me to borrow his ladder and tools on multiple occasions for my own home projects. Eric, Ashley, Shayla, Natalie, Chris, and all the cleaning ladies + Juan Carlos - thank you all! KAIA will be missed.

Lived here for 3 years, had to relocate and miss it already! We looked at many apartments in the…read moreSouth Bay and Seacrest by far has the perfect combination of everything! They are newer apartments (built in 2018) and the grounds are kept up so well they still look new. The 2 bd 2 ba unit we had was a cozy type of modern, with the most atypical perfect layout. Ample storage, yet I loved that I can stand in the middle of either the kitchen or walk in closet and reach anything within half a step lol. Plus a washer/dryer tucked away in the patio is brilliant! Parking was a bit of an issue due to my having several motorcycles, but Lumi (owner) thoughtfully switched my spaces and worked out great. There's a maintenance crew on site and any issues (minor) were resolved never later than the next morning in my experience. They work quickly and efficiently, and they're quite nice. The amenities are AWESOME... A beautiful large pool area with cabanas and jacuzzi, full gym(s) which are clean and not packed with bodies, relaxing clubhouse and sitting areas, rooftop BBQ area with an awesome view and a secure package room. I never had any problems with stolen packages or mail. Neighbors are pretty considerate and friends are easily made here, especially during the annual Christmas party which is so intimate, cute and casual. They have snacks, crafts, and games where you can win prizes! The neighborhood itself isn't so bad. Any security breaches we had were addressed and since hadn't had any issues. There's alot of great restaurants nearby and coffee is literally in your front yard! Lumi is a pleasure to work with and will extend herself as much as possible to make sure her tenants are happy. She truly thrives off looking for ways to improve, and is an intelligent woman of grace and good business practice. Pretty much the landlord you want to have! I also think the rent is about right, given the going rate. In my honest opinion get what you pay for in this instance. Seacrest for the win!

Prior to following my wife and moving out of LA, I had lived at Seacrest for nearly 2 years…read more Overall would give 4.5 stars (no apartment is perfect in my experience) but probably the best apartment I've lived at given location and pricing. First a little bit of context. I grew up in/near Palos Verdes and had hopped between cities and states before finally coming back to the South Bay. During out apartment hunting, we really only wanted 2 amenities: a personal washer/dryer and A/C. You'll quickly learn that's a tall order in the South Bay (especially the A/C, since Torrance is near the beach) but Seacrest actually had both. It was the height of the COVID pandemic at that time and apartment prices were dirt cheap, so we locked in our 2 bed 2 bath (floor plan C I think?). In general, Seacrest consists of two apartment complexes. Floors 1-2 contain covered parking while floors 3-6 are the actual apartments. Each apartment complex has 2 elevators and the community is gated. Let's start with the negatives (there aren't a lot). Even though you're in Torrance, the apartment shoulders against a few warehouses located in the back. Depending on where your apartment is located, you can hear workers and forklifts buzzing back and forth during the day. At night, you'll periodically hear this loud bang which to this day I still don't know was due to local industrial machinery or gunfire from "straight outta" Carson. Seacrest isn't located in a sketch area, but just know you are near the border of Torrance. Also, when we first moved in there was a lot of package stealing going on, although we never experienced this personally. I think this has gotten better over time. Finally, parking in the parking garage is unfortunately tandem, not separate. With that aside, the apartments are great. A lot of the tenants are working professionals or young families with toddlers trying to grow their roots in Torrance. We never had those annoying neighbors that liked to crank their bass at night...instead it was more like cranky babies who couldn't go back to sleep. Even though there are 2 apartment complexes, they have their own amenities. Each has a separate pool, jacuzzi, gym, balcony/grill, basketball court, and clubhouse, so you don't need to walk far. The gym itself is pretty decent and even contains a stretch/yoga room with hardwood floors and mirrors. Lumi is a responsive manager and answered all of our questions and concerns that popped up during our time living there. Was super happy too about getting pretty much all of our security deposit back after talking with her during our move out. And last but not least, living in Seacrest means you're living in Torrance! Torrance is a happy compromise between not living in isolated, overpriced PV but also not living in somewhat sketchy Carson (sorry Carson, I do love my Filipino food though). Seacrest is on a major street called Sepulveda, meaning you're 5 minutes from the 110 freeway or 15 minutes from Redondo Beach, the pier, and the strand (basically a long bike path on the shoreline that connects Redondo Beach all the way up to Santa Monica). You're nearby the Del Amo mall, which was recently remodeled and used to be the largest mall in America until the 1970s. You're a short drive to Long Beach, home to the Aquarium of the Pacific, the Queen Mary, and the Long Beach Grand Prix. DTLA is 30 minutes away (albeit on a good day with absolutely no traffic), but the parks and beaches in PV are great if you want to escape the city. I also can't ignore the food scene. This is Yelp after all. Some of my favorites include: - Jus' Poke: Hawaiian poke place in Redondo - Coco Ichibanya: Japanese curry chain located in Torrance (RIP Curry House) - Handel's Ice Cream: best ice cream in the South Bay - Back Home in Lahaina: Hawaiian food in Carson - Nick's on 2nd: American food in Long Beach, but they have one in Manhattan Beach as well - Mitsuwa Market: Japanese market in Torrance with an awesome food court inside (Tokyo Central market in Gardena is also great) - Silog: local Filipino joint about a 5 minute walk from Seacrest So with the exception of some noise issues, Seacrest is overall a great choice if you're looking to getting settled in the South Bay. Just make sure to do your shopping with rent prices beforehand, as my experience was different during the pandemic.

We have lived here for 6 years, and it's been wonderful. Kind neighbors, many that have lived here…read morefor many many years. Beautiful peaceful property. Billy has always gone above and beyond for anything we have needed, as well as the rest of the management team. Great location too. Right by all of the local schools and shopping centers.

I would also like to add that they eventually got in touch with my partner ( Tyra asked him to…read moreremove the review) and had him complete an application. We then waited approximately a month before being informed that he was being denied. We were told the reason was that management had "thought about us that day" and decided not to move forward. Additionally, they asked my partner once again to have me remove my review/comment because it was "bad for business." I felt this was inappropriate, especially after the time and effort we invested in the application process and the lack of clear communication throughout the process.

Nick Wagner is hands down the best property we've ever had. He is incredibly polite, professional,…read moreand genuinely cares about the well-being of all the residents here. Any time you reach out to him, he instantly responds and takes action right away. You can really see how much the building has improved since he took over management. With the enhanced overall upkeep, the entire complex looks fantastic. Thank you Nick, for all of your hard work and dedication to this community!

I applied to these apartments about a month ago. I paid a holding fee of $103.00, after my…read moreapplication was denied I was promised my refund of the holding fee immediately, but have not received my money back. Nickolas has been helpful and has communicated with me, but unfortunately we still haven't gotten anywhere, and now I'm really frustrated as this was my money to apply elsewhere. At this point, I honestly feel helpless and frustrated because this is my money. I'm not trying to cause problems I just want someone in management to step in, look into the situation, and give me a clear answer about my deposit. I hope someone from management sees this and helps get this resolved.

This is our 3rd year here. It's located at one of most isolated but beautiful places in So Ca. The…read moreapartment is a bit outdated but they're in the process of renovating and we just happen to grab one that wasn't. First I must say that I LOVE the new management- Gabrielle and Tim! (And the maintenance guy Steven and his crew). If I could just rate it on these people alone it would be 5 stars but I have to be honest and take into account my experience for the last three years. The new management team is just what was needed for this complex because the old management had the most vile, disgusting and rudest customer service. In fact, it was well known in the area when we went searching for other places to live. This was especially true when we first moved in- Leslie pretty much tossed us our keys with no explanation on where things were located. I had no idea where the garage parking was, mailbox, and where to store our bikes at (this was not shown to us during the tour) When I had asked, I was given the rudest and condescending answer by Leslie and Tania (the latter no longer is here -for that we are all grateful). So, I found the garage, mailbox and bike storage by asking random people living in the complex. I was not happy and put a bitter taste in my mouth. I avoided management at all cost because I would fear being ridiculed and didn't need that negativity in my life. Fast forward to a year ago. New management and things sudden shifted and the pandemic came in to disrupt everyone's living. I was not able to work due to pandemic. I reached out to Gabrielle and she was not only was so helpful in arranging a solution but also sympathetic. Something that lacked in the world especially in this apt complex. I've dealt with Tim as well and nice respectful man as well. With new management, the apt was able to fill up its long history of vacancy even during the pandemic which is a true testament to past customer service this place has had. We randomly reviewed a $75 gift card (not sure why) and for holidays- a gift bag of goodies! Very unexpected and a nice touch. Also, as mentioned earlier- Steven the maintenance guy is really the only reason why many stayed during bad management. He was reliable and just a very humble move gentleman. The guys he works with was also very nice and respectful. I am grateful for Steven and his crew. Thank you Greystar for finally putting in new management in!!!

We lived here for about 2.5 years and we absolutely enjoyed it. The staff were warm, customer…read moreservice friendly, and helpful when there were any maintenance issues. Highly recommend this location but units do go fast. I hear prices have risen but it's well worth it for its location.

Was here from 2022-2025. Very well kept by management. Clean. The onsite manager is very friendly…read moreand approachable, but also firm about enforcing the building rules and procedures. However, communication about maintenance schedules and water shutoffs could have been more consistent. We usually didn't get emails nor texts which would have been more appreciated. She does yearly inspections too. We loved that we had an online portal for payments. The apartment itself was a good sized one bedroom. We had our own heater which was inside the walk in closet. We had one parking spot for us with more storage in the parking spot. Downside of this apartment is that they are not double paned windows so dust and noise are inevitable. You hear everything. Walls are very thin. We were on the first floor and we could hear everything. There are two rooms of laundry and uses Bluetooth for payment which was amazing. However, only a few work. I believe the residents have reported it several times but no action was done. The residents of the complex were mostly couples and single residents. Only a few people had families. With that said, I think this apartment complex is more appropriate for couples and singles who are looking for a more quiet and intimate space. I wouldn't say this place is family friendly.

BEWARE!!!!! ZERO SECURITY AND THEFT! I have a bicycle that…read morejust got stolen from the parking lot and there are no cameras or security of any kind. The whole place is gated, and my bike is not visible to anyone outside the complex, so it must mean that someone in the complex stole it. They cut my lock off and took my bike. The landlady doesn't care because she just puts signs saying she is not responsible and won't put up security cameras. She said whatever happens is your responsibility. I have lived in about 10 apartments in my lifetime and I have NEVER experienced anything like this before. My bike wasn't even worth that much so it really shows what type of low life people live here that would just steal their neighbors bike to sell. And having the landlady onsite living here is worthless since she won't do anything. This place is the most insecure place I've ever lived. Also, it's winter now and the windows are so thin, you can hear all the traffic and fire trucks pass every night. And the temperature in the apartment is just as cold as the temperature outside because there is zero insulation. This is the worst place I've ever lived and cost too much for the location. The laundry card machine is constantly broken so you can't do your laundry unless you put $100+ in your card assuming you want to live at this dump for that long because you won't get that money back if you don't use it all.