My wife and I have been looking to buy a new pick up truck for the last couple of weeks. We came…read moreacross a truck that was available at Dahl's in Winona, MN and made the call to inquire about the availability. We spoke with a sales associate McKayla, who gave us the details we asked for. When we asked if the dealership would honor the suppliers discount and if we could put a deposit down to hold the truck, she let us know she would have to speak to the manager to ensure she gave us the correct information. She placed us on a brief hold and when she came back on the line she told us they would honor the supplier discount and took our financial information so we could put a $1000 deposit on the vehicle. She then told us that they would put a SOLD sticker on the vehicle and it was headed into the detail shop. She then texted us pictures of the truck. We made arrangements to meet Thursday and we were told by McKayla that when we came in we would be working with Brett. Approximately 30 minutes after getting off the phone with McKayla, Brett called. It didn't take long to figure out that what started out looking like a pleasant business exchange turned quickly into a shake-down. Brett completely reneged on the deal almost immediately. When asked if they would give us a Veteran incentive he told us that it would be roughly the same as the supplier discount and said no they would not honor that. Vet discount is a completely different incentive. Brett told us that there were 3 other buyers who were interested in the truck and it would essentially go to whichever customer agreed to pay the MSRP minus the customer cash. That is to say they'd sell it to the one who agreed to get screwed. I'll reiterate here that we already committed to a deposit. We also rented a hotel room to ensure that we would not be late to our meeting on Thursday. Our financing was secured. When we challenged Brett he immediately threw McKayla under the bus, even though she had done as she promised. Brett told us that he would speak to his manager and that the manager would call us back. The manager never bothered to call us back. The big take away I want any potential buyer to know is this: WE HAD AN AGREEMENT AND THE DEALER RENEGED. The lack of integrity is appalling and we will never initiate the buying process with this low-class chicken-shit dealer ever again. We will also be reaching out to the Better Business Bureau. If I could give negative Stars I would.

We have purchased 2 vehicles from them, both times, I was very hesitant. In retrospect I am always…read moreway more cautious about buying a car then most people, so hesitation is normal for me. I shouldn't be, the last car we purchased was a new one. Very good service and follow through even sent me a small check cause the licence was less than they charged me. Most places would have kept the difference! My wife likes to go there for service on our vehicles too, very clean and honest about repairs and service. I like the fact that they err on the side of safety. Rather than charge us for a lot of unexpected costs to fix everything they ranked the repairs and we were able to work through the list and have a much better vehicle now. Very happy with this dealership!!

They did an awesome job with my car! Gave me a great price for everything. They found the source of…read morethe problem with my trunk and charged me over $450 less than the other estimates I was getting! They also were able to get my car fixed right away! I can't stress enough how great and fair of a job they did!

I had a broken door latch on my Prius and had a fantastic experience with Northside Automotive…read more When I called, Tim took the time to check on parts availability, explained my options, and gave me an upfront quote for both parts and labor. He ordered the latch on Thursday with an appointment for Monday, but told me he'd call if the part arrived sooner. Sure enough, he called Friday to let me know the part had come in and said that if I could get there shortly, they could install it right away. I really appreciated Tim going the extra mile to fit me in. Instead of being without my vehicle all weekend, I had it repaired the same day. Seems like great, "go out of your way for the customer" service is rare. It's refreshing to find a shop that communicates clearly, keeps its word, and genuinely looks out for its customers. Thank you, Tim and everyone at Northside Automotive, for the outstanding service! HIGHLY RECOMMENDED

I had an amazing experience here. I got my front brakes done and they worked perfectly. It was…read morepriced very well and the people were very nice and got it done quickly.

My car battery was dead, and I was unable to take the Prius to the Toyota dealer. I arranged for…read moreMike to make a house call to replace the battery. Although he was busy and ran a bit late, he showed up with the replacement and did the job efficiently, charging less than Toyota would have. He even showed me how to use Venmo, so I wouldn't have to pay a Visa service fee. Very satisfied.

I think Mike had been a lifesaver for me over the last 5 year. Always n outstanding service and…read morequality of work performed never a complain. Hope he does well in his new business and I have no doubt he will. Great service! Great Guy! Thanks Again Mike!

fantastic team. very knowledgeable. honest and trustworth. Coming back again. They were quick with…read moregetting me in too.

Recently had a shop work on my truck. More problems after picking up. I looked for a shop to go…read moreto. Excellent website, shows all services. Called Hubert's, they got me in, fixed problems. Explaining everything, so I could understand. I have a new mechanic, much appreciated. I recommend.

I just picked up my car from Ken's Auto Body, and I am beyond happy. I asked them to take a deep…read moredent out of the rear passenger door of my Toyota Avalon. While I don't have a "before" photo for comparison, I can tell you that the passenger side of my car is perfect now. The price was right and my ride looks brand new. They were quick, thorough, meticulous, and courteous. I would come here again and I highly recommend it to anyone whose car needs body work. I especially want to recognize Jeff and Paul, who were my main contacts at Ken's. Great job, guys!

Excellent Work !! Owner is a perfectionist and well worth your time and money taking it here.read more

These are people who provide first class friendly service. I have been a loyal customers for twenty…read moreyears. The service manager and his team are simply the most competent, professional group in the business. I trust them to provide great service at a fair price.

As a young woman with zero knowledge about cars, I am always wary about going to a new shop. I…read moreunexpectedly had to leave town, which was super convenient since my car had just started giving me some problems. After calling multiple shops, Bion's was the only place that could fit me in on such short notice. Not only was the staff very helpful and friendly, but they also fixed the problems with my car very quickly. Cost ended up being far less than I expected. Fair prices and a reputable, honest company that won't take advantage of you by draining your wallet. I would definitely recommend.

I was extremely dissatisfied with my service and do not suggest anyone go here…read more A friend of mine was in La Crosse with my car. I was camping in North Carolina. Unfortunately, my car took this moment to have a transmission failure. My friend towed my car to Bion's because they were a Mom and Pop kinda shop and she trusted them more. The diagnoses was that my transmission had leaked dry possibly due to a gasket or cap leak. Inspection, replacement, and flush were all quoted at $900 by Randy. I had always been told that transmission flushes are slightly dangerous for transmissions because they may jar sediment or impurities lose, only to get that sediment stuck somewhere else in the mechanism resulting in damage. Randy assured me that this would not be an issue and that I "would be taken care of." The next morning, the repairs were inexplicably jacked up to $1,300. The transmission was sticking in 4th and my new mechanic, Mike, didn't know why. He examined my transmission fluid and noted there was a lot of "metal fragments" in it and he didn't know why. Mike also said that if I wanted him to find the problem it would be at least 6 hours of labor for him to inspect my transmission. I want to take the time here to explain I could have ordered a used transmission for less than $1,300. The next day Mike said my car was running fine, and that I should probably replace the transmission. I requested an invoice of the service, and Mike said that he nor Randy new how to scan anything to email me. Here are my concerns: Shouldn't your mechanic accurately diagnose a problem before pouring your money into costly repairs? Shouldn't that mechanic also accurately quote his price? If the inaccuracy of service and failure to meet expectations results in a 45% cost increase, would you prefer the service representative offered to rectify the situation or at least talk to you again? Shouldn't these master mechanics, these tamers of technology, these wielders of wrenches, these kings of combustion... know how to scan a piece of paper into a PDF? TLDR; Cost me $1,300 to get my car to my regular mechanic for further repairs. Expectations not met. I was extremely dissatisfied with my service and do not suggest anyone go here.