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    Romp 'N' Roll

    4.9 (35 reviews)
    Open 9:00 am - 6:00 pm

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    11 years ago

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    5 years ago

    Ashley has been the best find for my pup Poppy, although she may like Ashley more than me now. Ha. I can't recommend Romp N Roll enough.

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    9 years ago

    7 years on, Romp N Roll is still incredible. My dog adores Ashley and is part of her family. And she part of ours.

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    Ask the Community - Romp 'N' Roll

    Review Highlights - Romp 'N' Roll

    Sending my pom puppy to daycare with Ashley a few times a week is the best thing I have ever done for him!

    Mentioned in 30 reviews

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    WagVille - Sad pup with painful, itchy skin infection caused by Wagville's neglect!

    WagVille

    (308 reviews)

    Glassell Park

    I made a call to their number taken from their website to book my pup. They answered to my call…read moreimmediately. We had a result oriented discussion about their daycare services. I found their offer quite useful and grabbed it. A great daycare service provider!!

    AVOID WAGVILLE! HORRIBLE SERVICE AND NEGLECTFUL CARETAKERS…read more Picked up our dog with both a SKIN INFECTION & EAR INFECTION after spending $600 to board him for a week, resulting in a $500 vet bill and a sad, sickly pup. My partner and I have used Wagville multiple times for daycare and boarding our dog Ernie, but after our last experience we won't be back, and we would caution any loving pet owners against risking their pet's safety and wellbeing by boarding here. We gave clear, specific instructions to keep track of a spot of our frenchie's face that often becomes irritated and left medicated wipes with staff if it flared up. We also requested he periodically be given 1 hour breaks from playtime every two hours or if/when he tired himself out too much. One of the reasons we chose Wagville is because they have a live camera feed so you can see your pet during daytime hours. We checked it often while on vacation, but frequently went several hours without seeing our dog, making us suspect they pulled him for a break and then simply forgot, leaving him isolated for hours. Not what we're paying all this money for for you to "care" for our dog. My partner sent an email requesting an update on how Ernie was doing and mentioned not seeing him on the feed. Wagville quickly responded with a very generic (presumably AI drafted) positive response about Ernie doing well and being happy and playful and he quickly showed back up on the video feed. Two days later when we picked up Ernie, he came in from the play area with several wet spots. Apparently they let the dogs play in water when it's hot, which is great unless you're too lazy or incompetent to know that not thoroughly a drying a dog off after water play can lead to a host of issues! As any informed dog caretaker should know, trapped moisture against the skin creates a warm, humid breeding ground for bacteria and yeast, which can lead to painful skin infections. And that's exactly what Ernie ended up with--a skin infection--right in the problem area on his face that we specifically asked Wagville staff to monitor and treat with medicated wipes we provided. We rushed Ernie to an urgent care vet the following day, and $500 later he was put on oral antibiotics, topical antibiotics for his skin, and an ear spray antibiotic for an ear infection on top of all that. We dropped off a happy healthy dog, and a week later picked up a sad boy with MULTIPLE INFECTIONS. AND IT GETS WORSE. When my partner called Wagville right after picking up Ernie, they nonchalantly and dismissively mentioned that they "just noticed" his skin issue that morning. SKIN INFECTIONS LIKE THIS DO NOT POP UP OVERNIGHT. They clearly: -NEVER MONITORED THE AREA OR TREATED IT AS REQUESTED -SENT A GENERIC CANNED RESPONSE "YESSING" US INSTEAD OF ACTUALLY CHECKING ON OUR DOG WHEN WE REACHED OUT -BS'ed US CLAIMING TO HAVE "JUST NOTICED" his skin infection ONLYafter WE brought it up to them Staff apologized, rather insincerely. My partner emphasized that this situation was unacceptable and that he would like to speak with the general manager, who conveniently enough wasn't in for the day. We asked for a call back, and three days later we've received none. PLEASE, for the HEALTH & SAFETY OF YOUR PUP AVOID WAGVILLE AT ALL COSTS FOR THEIR NEGLECTFUL TREATMENT & ATROCIOUS CUSTOMER SERVICE

    Smart Paws - Family portrait

    Smart Paws

    (66 reviews)

    Silver Lake

    This review is LOOOONNNGGGGG overdue. I had gotten a Shiba Inu puppy 3 years ago that had to be…read morehospitalized due to Parvo the next day. Then, once he recovered from that, had a fever that almost killed him and had to be hospitalized again. We had to keep him quarantined for a while and away from my other dog (a 7 year old Pomeranian at the time) and get all his vaccinations from the beginning. He was scared of literally every single noise and had anxiety about just about everything. Over time, he developed extreme food aggression and we were worried for the safety of my little Pom. He had been attacked a few times to the point of actual injury and it was extremely stressful for everyone. I was at my wits end and I felt like I had tried everything to help Gunnar (my Shiba) and protect Simba (my Pom). I did a lot of research and stumbled upon Jenina and sent her a message for private sessions where she would come to my apartment once a week. I believe I only used her for a little over a month but I am eternally grateful. The level of aggression Gunnar displayed was so dangerous that my roommate and I actually have been bitten with blood trying to protect Simba from harm where food is involved. The issue was that he wasn't aggressive with all foods and we were unaware the extent until it was too late (ex. we thought it was only wet food so we were giving a chew stick to them separately where I would have Simba sitting next to me on the couch and Gunnar would be on the floor away from Simba with my roommate and the switch was so sudden----from sweet to seemingly no warning lunging at Simba----I stuck my leg out to protect Simba and he bit my leg instead). I feel like at this point, a regular human being would give Gunnar up, but that wasn't an option. It wasn't an option when he came to me dying from Parvo, it wasn't an option when he had an almost fatal fever, and it wasn't going to be an option for me now. I was determined to find a way to help him because he is my baby and my responsibility. The vet suggested I contact a behavioral specialist and when I did, VCA told me the earliest appointment they had was months later. Fed up with waiting, I found Jenina. In a month's time, she had given me the tools to fix a seemingly impossible situation. Make no mistake---she made me work for it. She might come across brash to some people but she is very direct and straight to the point. She doesn't coddle you and makes sure she lets you know what you need to do because while the session is for dogs, it is actually more like training the parent. She gives you "homework" and training info and is only willing to help you if YOU do the work. Now, it wasn't a complete fix. He still has anxiety outdoors or unknown noises as well as food aggression but it is nowhere near what he used to be. Before Jenina, Gunnar couldn't even take a step outside the apartment building let alone go for a walk. Three years later, Simba has sadly since passed but he has a little brother that he is extremely patient with as he acts like a typical annoying little brother), his food aggression has gone down from 100 to 30, and we go out to all sorts of places. He is THRIVING and this is all thanks to Jenina. My roommate and I are on high alert and know what to look for in terms of triggers and are very quick to de-escalate aggression situations. We try our best not to avoid known triggers and we work with him every day to allow him to be his best self. He is the sweetest boy and we are so glad he's been able to show it instead of being overshadowed by aggression and anxiety. She also gave Gunnar his nickname---Gunny! THANK YOU, THANK YOU, THANK YOU. I am so sorry it took this long to leave this review but thank you so much for saving us. If we had listened to the VCA behavioral specialist that basically called Gunnar a monster and suggested we give him up, he probably would have been euthanized somewhere. We owe you so much.

    When I adopted my dog, he was a still happy rumbustious puppy that needed a lot of training…read more Jenina took me under her wings, and taught me how to understand dog's behaviors and how to connect with them. I'm grateful of her.

    Romp 'N' Roll - dogwalkers - Updated June 2026

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