This review is specifically for the Grooming services…read more There seems to be a significant lack of groomers in my area or everyone is getting their dogs groomed at the same time. I decided to make a trip over the bridge from Southern Maryland to get my dog groomed after a horrible grooming experience with different groomer. I just can't say enough about the time, effort, and obvious care that was put into making both me and my puppy happy! She looked beautiful and she was walking and smiling like she knew it! (Your dog will tell on a problematic groomer if you pay attention). I have found my new groomer and I won't be going anywhere else!

I wish these pet shops would learn more about the animals they're selling and properly train their…read moreemployees on the proper care of these animals. You do not keep 7 leopard geckos in one tank, especially one this small. There is no excuse for this because there were several empty tanks around this one.

If you need super high quality dog food, and not just your opinion, but literally top tier dog food…read moreaccording to AI, this is your place. For whatever reason, my Jack Russell was raised on a very expensive dog food you can't find in national stores or your big box stores before I got him as a puppy. Anyways, he doesn't like other dog food. After finding out this place is super close to me, I quickly went in, asked for the brand, and was out in less than 2 minutes. That's my type of store. In the end, you get what you pay for. If you want a dog to live with health issues and a short life, go elsewhere. If you want to set records, come here (had a pug that lived 16 years so I know these things lol).

I live in Kingstowne and this is the closest pet store in the area. The next closest one is the…read morePetsMart located by the Springfield Mall. PetsMart may have some cheaper cat food options, but Felix offers more premier brands of food and toys. They also can order in speciality food. My purebred exotic shorthair is from another country and was raised on Farmina brand food. While they don't carry it on the shelves, Felix is able to order that for me (unlike PetsMart). They also have many catnip infused toys that helped my new fur baby feel right at home.

Okay, first let me start by saying that we absolutely love our puppy. I do agree that the…read moreenclosures they are kept in are quite disheartening, and I'm grateful I was able to bring him home with me. I wouldn't trade him for anything. Now, let's chat. I was pleased to hear from Bonnie, the owner, inquiring whether I had followed the health screening agreement as required. We took "Nick," now Benjamin, to be seen within the time frame outlined in the contract. After his visit, I was informed that he had a parasite in his stool. I immediately notified Bonnie, who offered me a store credit. While I thought that was a kind gesture, I do not live in the area, so it would not benefit me. Furthermore, I was only being informative, as required by the agreement--I wasn't seeking anything. Since she offered, I simply asked if there was an alternative given my location. She insisted on store credit only and asked for the records and invoice, which I provided. Again, I clarified that I was not requesting compensation. After that exchange, however, Bonnie stopped communicating altogether. She never inquired about whether Benjamin was ill from the parasite or showed any concern for his well-being. I found that quite disappointing. The parasite is contracted by consuming rodents, infected feces etc. That doesn't say much about his dwellings prior to being adopted.

Pets plus pet store is an excellent pet shop they have beautiful dogs and cats birds etc. all type…read moreof animals. They are very reasonably priced considering our economy and their overhead costs. people do not realize how stress reducing and how much comfort and love they can get from owning a dog cat or other pet. We live in very stressful times almost to the point of insanity and having a pet brings us back to what really is important in our life caring loving and receiving that love back. It stabilizes our sanity and connects us with those higher powers in our souls that can only come from our creator the one and holy one---the almighty everlasting everliving God. I recommend pets plus very highly for the love and concern they have for God's creatures and for bringing them to us with all their pets --giving us joy peace and love. I am ElizabethChristine Director of Light Eternal Ministries a praise ministry in Stafford Va

Hands down the best Pet Supplies Plus location in Virginia. The staff is so friendly. From the…read moremoment you walk in you're greeted immediately and asked if you need any assistance. Their store is easy to navigate and products are stocked frequently. Their employees always have a smile on their faces as well! It's so worth the drive from Midlo!

Went to Pet Supplies Plus at Richmond Ridge Shopping Center for the dog self-wash and had a really…read moregood experience. The wash stations were clean, and they provided shampoo and conditioner, which made everything super convenient. One suggestion would be to also keep grooming brushes or shampoo brushes, and scrubbers available for customers to use. That would be very helpful!! Overall, I would definitely go back again for future dog washes and would recommend it to other pet owners!

This is a five-star business all the way. I keep forgetting how good they are and rediscovering it…read moreevery year or so when the bigger pet shops don't have what I need. Two years ago, when my cat was dying (during the pandemic, geeze 2020 sucked) E M Dodgers was the ONE place I could find the Nutralife paste outside of her vet's office. They were curbside only but they were so compassionate and great about having it ready for me each time. The details are a little hazy but I do remember a particular employee going the extra mile for me one time to straighten out my order and get me the paste that my cat needed. Today I was there for the litterbox pellets that my bunny uses, Yesterday's and I was reminded of what great customer service - with a smile - and extension of care this place provides. My receipt says the employee who helped me today was Emily and if it's her, then shout out and thank you!!

It's 1:20 p.m. on a Thursday. Said they were open at their new location. I really needed a special…read morekind of cat food. I get there, take my 20 month old out of her carseat, walk up the stairs for a sign that says Sorry, we're closed. Will not be coming back.

Excellent store. Small size makes it very easy to navigate but it still has a wide variety of…read morequality products. If this store does not have it in stock they can usually get it from their larger store within a week. Staff is great, and Rosie the store cat is both beautiful and friendly (but don't try to pick her up!). Been shopping for multiple cats for over 30 years and this is my go-to store.

Glad to have this pet store in our neighborhood. Staff ar knowledgeable and products are really…read moregood, especially for a picky eater like my dog.

I got a new groomer named Jayla I believe and omg she was awesome. At first i showed her a picture…read morefor an example that had a bit too much hair and when i asked if maybe i could come in another time to get it a bit shorter. Right then and there she took the time to get my baby perfect. They had great customer service and there was a cute doggy helping at the front desk :)

Love Dog Krazy! Staff are wonderful and helpful.... we go here and Plank Rd .... LOVE both…read morelocations!

Fantastic self dog wash!…read more My favorite option for washing our 100# Shepard without breaking the bank near Springfield. Basic wash fee gets you access to their tubs with adjustable temp water sprayers, assorted shampoos, towels, and high powered blow dryers with different nozzle attachments. They have 5 self wash tubs with ramps and washing harnesses (so your collar can stay dry). Also there are rubber aprons for your convenience to minimize your secondhand shower. Blowing out that undercoat helps with heavy shedders A LOT. Come to the dog wash so you don't destroy your house every time you wash your floofy friend. This store has a large selection of treats and food as well. Our good boy gets to pick a cookie as a reward after the water torture. Staff is very helpful and friendly.

I have been coming to your store for 4 years at least. I loved everything about it. The staff, the…read moresales and prices, the selection. Yesterday, I called in to ask if the food I had ordered for my foster dog had come in. The conversation I had with the manager went downhill fast. He told me that what I was saying couldn't be true, since they don't text for special orders. He told me that they didn't carry the food I was talking about. I didn't know the exact name and I was driving. This was the second time I had tried to special order the food. Both times no one called or texted to let me know if had come in. Last time the food was in the shelf and they told me it was out there inadvertently. They did another order for me. A lovely team member helped me. So I knew the food was carried by the store. I was frustrated and told him that I had a picture of it and they definitely carried the food since I had bought it there before. I said I was coming over there, since I needed it. I got there and a staff member I'd never seen had some of the food up front. I had looked on the shelf and what I needed was there too, so the Purina One is carried in the store. Regardless, I asked to speak with the manager I talked with on the phone. I still don't know what happened. But the end result was an argument in front of at least 8 customers, where the manager basically told me it was my fault. That his team member had done the order wrong. They never did find my order request. They also told me that from now on I needed to pay ahead of time. He grabbed a handwritten note from the regional manager and slammed it in the counter. I still have no idea how the conversation degenerated into a store manager yelling and berating me. I told him you're yelling at me. He said, if I was yelling at you would know it lady. I was in tears by the time I reached the parking lot. He yelled at me. Wow... To top it off, because others had seen the argument and didn't know the context, another customer stopped in the parking lot just so he could call me a Bitch... I am heartbroken. This has been my go to store for years. I foster, rescue, transport and work with at risk dogs and other animals. Before yesterday, I couldn't have said enough about the store and the staff. I've recommended and talked about the store frequently. I will never come there again. Being humiliated and talked to that way was one time too many.

The place to buy raw dog and cat food. Very friendly my order is always available when they say…read more Very knowledgeable about their products

From the owner: Miss Kibbles has the largest selection of raw diets in Gainesville, VA with a strong emphasis on…read moreholistic natural care. Homeopathic and herbal remedies. Strong expertise in both dogs and cats. Special emphasis on nutritional support. You will only find the best in customer service and pet care at Miss Kibbles. All of our pet experts are here to help you and your pets in every way we can. Types of Pets Miss Kibbles Carries Food and Supplies for: Dog - Cat Pet Services We Offer: Dog Bakery - Nutritional Counseling - Pet Adoptions - Pet Store Service Areas: Gainesville, VA