I'm honestly beyond shocked this place doesn't have better reviews! I took our big guy here as we…read moreneeded a new groomer since we're new to the area and I'm so happy with the results and how affordable it is too. Kathy is a complete sweetheart as well so that only adds to the appeal, needless to say we've found our go to spot as long as we're here. Thanks again!

I went off of the two reviews I saw and noticed that both are over a year old so I figured this is…read morean injustice to all yelpers. I've been here twice and both times I haven't been impressed what-so-ever. First off, shot records. I've brought there shot records three times. Once when I made the first appointment, then they asked if I could bring them when I brought my two pups in, then they asked when I picked them up cause they didn't input them in the system, then when I made another appointment the next month, they asked me to bring the shot records AGAIN! pricing.... I have two mini schnauzers in which I usually trim every 3-4 weeks. In hawaii, I was paying 45 dollars for a bath, degland, ear cleaning and grooming per pup. Here I was charged 60 dollars per dog! I have no problem paying it, if I was getting 60 dollars worth of customer service. There seems to always be a scheduling conflict in this place. I dropped my two mini schnauzers off at 11 am on the dot as requested and I was told three hours, which is even a little slower then my Hawaii groomer but I thought whatever. I was told they'd be ready at 300-330, which is 4 to 4.5 hours later. I stopped by at 330 and they then told me another hour and then I wasn't called until 5pm! 6 hours after I dropped them off! End result, if you have an entire day to waste and want to overpay for mediocre service at best, this is the best pet salon for you. However, I wouldn't recommend this pet salon to anyone. P.S. I am logged on yelp just to make this post.

This place is pretty shocking. I didn't realize they share a wall with Animal Control, not a great…read morevibe. But I had taken the day off work, woken up crazy early and driven over an hour to get there, so I decided to wait in line anyway. After about 90 minutes waiting in the off-putting "pound stink" of their building, my dog was finally checked in and I was next to hand in my paperwork. I guess the lady taking paperwork got the news that a vet had called out sick or something, and casually announced that anyone with a female dog might have to be rescheduled. Whatever, right? They then explained that the remaining vet didn't know how to spay a larger animal (larger meaning 34 pounds). I'm sorry, what? You have a vet that doesn't know how to spay a dog? I put on her paperwork that she would need trazodone, and then had to remind them in person and over the phone a total of four times before finally getting the medicine. Finally, they didn't bother getting my dog out of the second-level kennel, they just had me come back to the back and get her myself. So I lifted my urine-covered dog out of the kennel, turned around and the tech had just left. I saw myself out. I'm not sure if there's a system for investigating this kind of place or how veterinary malpractice works, but this place needs to shut down. A note to the clinic: trust me, I've seen how much you guys like to argue with negative online reviews. Don't bother, I'm not interested.

I brought my little Maltichon, Coco (male), in for his neutering and the experience honestly…read moreexceeded my expectations. From the moment we arrived, the staff was welcoming, kind, and clearly cared about every pet that came through the door. Pre-registration online was quick and easy. We showed up at 7:30 AM on a beautiful morning, and even though the weather was perfect for waiting outside, the team graciously invited us in. Everyone in the queue seemed pleased and thankful--there was a calm, grateful energy in the room that really stood out. I saw many, many cats being brought in for surgery too, and the staff handled everything smoothly and with heart. While we waited, I noticed how patient and attentive the team was with other pet parents who had lots of questions. Nobody was rushed, and everyone walked away feeling reassured. When it was time to pick up Coco, I received clear, caring instructions about what to expect in the days ahead. It gave me peace of mind knowing he was in such good hands. After such a positive experience, I'm genuinely surprised by the low Yelp rating. Maybe things have changed--because what I saw was a team of people doing their absolute best for pets and their families. I'm so grateful and wouldn't hesitate to come back.

Kind, talented, patient people. We are delighted 100%. As all our dogs are rescues, the caring…read morespirit which abounds at Carolyn's makes all the difference. Awesome

Took my dog here to get groomed after many failed attempts of finding a decent groomer that could…read morehandle her. I searched all over online trying to find anywhere that might be able to get her in. This place is a very small locally owned business. Not many people know about them. From start to finish they were wonderful. My sweet dog came back looking like a new dog! And they groomed her within a decent amount of time. Only about 3 hours for a full body groom! I can't recommend them enough and the owners are so sweet. Check them out!!!!

Truly the best most caring team. I was recommended to them when I first moved here in 2020 and I…read moretrust them more than any vet I've ever visited.

These doctors genuinely care more about your pet than making a profit. They truly add a sincere and…read morelovely touch from day 1 to the very end.

The staff are all really hospitable and my Sophie the cat doesn't mind going now and again. Your…read morebabies will get pampered for an extra fee. Over all I like Calypso Kennels. They even open on Sundays. You just need to get your babies by 8 pm They open only a few hours on D

STAY AWAY! gave this place a shot due to our normal boarders…read morebeing fully booked. Dogs got sick and NO CALL. HAD BLOOD IN STOOL AND NO FREAKING CALL????? If you love your fur babies please stay away from this place. And if you read this calypso kennels SHAME ON YOU

Great Urgent Care needs on the weekends when your pet needs immediate care, come here! I absolutely…read moreloved the staff here at England Run! I normally go somewhere else for preventative care for my pups. My golden needed immediate attention and England Run was more than happy and willing to get my boy seen as soon as possible. Tiffany was AMAZING! She grabbed all my pet's information prior to my arrival for a seamless experience. As soon as we arrived vitals were taken and we went straight into a room. The lady who helped with triage was so kind and patient with my questions and detailed information of what was happening to my boy. When the Dr. Peterson came in, she was very thorough, she was kind, gave me all the information I needed to make the best path forward for my boy. He started progressively getting better shortly after our visit, thanks to the England Run team! A week later I called to get records resent and Rockstar Tiffany was able to get them sent over and Erin was kind enough to provide me with additional information I needed as well about my boy's visit. Thank you so so much England Run for providing excellent customer service, great bedside manner and care to my boy!

Love love love this group! From the initial phone call, tp the front office staff, to the vet and…read morevet tech - ALL were very welcoming - took out new pup here for his first checkup and they couldn't have been more fantastic. Explaiined everything thoroughly, took time to answer our questions and put everything in writing and on our receipt cause ya know - info overload into the brain If you're looking for a vet for your fur baby, I HIGHLY recommend England Run Vets! We forgot to mention that hubs is a veteran (because they offer a discount if you are) but the vet technician was so gracious to redo our invoice. Kaleb and I are very grateful and thankful we found this group Thank you for everything!

Fantastic service, very professional and right on time to watch and expend time with my pups , very…read moreaffordable too. I recommend them! We have seniors and Erin was very sweet and caring with all of them!! I was very happy to finally find trustworthy and responsible pet care :)

Our sweet Holly is looked after very Well! She's always…read morehappy to be picked up, but she enjoys her vacation there when we travel. Friendly staff, always seem to be available at last minute, facilitate clean and well kept, and grooming services available for an extra fee. AND a Veterans and First Responders discount offered! WIN WIN WIN!

After posting my reviews, I received a phone call from one of the trainers apologizing for not…read moreresponding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to the respective trainer. Please let us know if a trainer has not gotten in contact with you in the next 48/72 hours." This way the customer knows their email has been seen and read. Otherwise, the customer feels their request wasn't taken seriously. Additionally, a reminder message or task could be created within the Microsoft 360 platform and be sent to the trainers. Just some ideas to help the customers and trainer so a customer isn't lost due to mistakes. Thank you again for the apology. It is appreciated. I have bumped my review up from two stars to fours stars. **Original Review** ***I have not used their services***This is only a review based on communication, or lack thereof*** On 08MAY2024, I called Colonial K9 to inquire about dog training; specifically scent work. I have been looking for a solid trainer since moving here. It has not been easy finding a reputable trainer. During the phone call, I was told to send an email because emails go straight to the owner. The owner will review the email and either respond personally, or the owner will send the email to the respective trainer. I thanked the person who I spoke with and promptly sent an email detailing my dog training needs. By 15MAY2024, I still hadn't received a response from Colonial K9. As a result, I sent another email and stated; "I am following up from my attached email as I have not received a response. If you are unable to help us, it's understandable. I would appreciate it if you could give us a referral on a trainer who can help." As of today, 24MAY2024, I have yet to receive a response. I am not sure where the disconnect is. All I want to do is find a solid trainer to continue with scent work training. I guess Colonial K9 isn't interested in assisting. Copy that!