great experience. Sales team was solid and made it easy to get approved. Really enjoy the no pressure attitude

1 star as I couldn't find how to post less than 1. I recently bought a 2023 Buick Envision. They are refusing to refund my deposit of $1,000 even though the sales contract has been signed, sealed and delivered until I jump through many hoops. It was difficult to get my GM pints applied to the purchase. Supposedly they will give me a check tomorrow to cover the $1,343. I declined all added extras like extended warranty, life insurance and smart care etc. When I had a calculator in hand to go through the paperwork in detail, I found $1,042 snuck in for Smart Care. We are still fighting over that one. Over the past 50 years I have tried to use them for service and am frequently disappointed like the time the failure of the 8 spd. transmission in a 2017 truck truck (an known issue by GM) was because I had a sheet of plywood in the truck box. read more

would leave zero stars if possible. -1000/10. absolutely horrific service. we were told we would be contacted by the end of the day (yesterday) and received no text or anything. we were told they would honour warranty after hiding the part away since August of 2024, and then after we brought the truck they went back on that agreement. instead trying to claim it was our fault for not answering the phone??? they never once ever called us, we have gone back in our phone archives and there is nothing! we stopped in 3 times to check on the part and were told it wasn't there. convenient for them. do not go, horrible service read more

I was more than impressed with my entire experience at this dealership. I was not a Chevy driver before, but after researching and test driving multiple vehicles for over a year I came in 80% sure I knew what I was looking for. And walked into a dealership that in my books ranks 100% in their customer service. I was promptly greeted in a very welcoming manner by Mikko. And needless to say I was nothing but impressed how he presented himself, the dealership and his cars. His quality of service left me feeling well taken care of and listened to - which other dealerships had not done. They were friendly and knowledgeable without being pushy. They respected that I knew what I wanted and had answers to all of my questions, and overall made sure that I left with no doubts about the car, the service and the quality of the deal I was given. There whole team ensured that I left happy, and most of all I left feeling valued and respected. I left knowing I made the right decision, with an excellent deal in a car that is safe and fits my lifestyle and what I was looking for perfectly. I feel well taken care of by this Chevy family. And after my experience there I would recommend them in a heartbeat and they have a customer for life. read more

Ron Hodgson Chevrolet Buick GMC - Chevy blazer rs - Car Dealers Near Me - St Albert, Alberta

I took my vehicle in for warranty work for a piece that has been fixed twice before. I was given a car to use in the past while they did the same repair. This time they made me pay for the rental instead of picking up the cost. I was told by Blake Ulmer that GMC is already spent too much money on my truck covering the warranty work so this time they're not gonna cover the cost of the rental. I think I'm the one who spent too much money on an inferior product at a place where they do not care about their customers. Definitely would not recommend using their service for repairs read more

I took my car for an oil change express lane at 3:30 and was told it would be an hour and a half wait, if not longer because there were 3 cars in line in front of me.. I've had many issues with the service department at this dealership over the years but decided to give them a chance again because of their convenient location. Big mistake. Avoid this dealership and their poorly run service department at all costs. read more

I think the first review of this place was from my old, long gone account. So we went back looking for an SUV. Let me say they were great, lining up a time and making sure it was good to go. The salesman was super friendly and knowledgable. The selection was great, even though we knew what we were looking for and the price was right. A pleasant shopping experience. I would go back next time I need a truck for a look read more

I like to drop in here often, all of the people here seem great. I have not purchased a vehicle through them but I am sure in time I will. I buy some parts and accessories from Surfer Joe in his hut... that's, right, he has a surf hut set up inside. The knowledge he has was what lead me to him in the first place, if they make it he can find it for you! If you are looking for a great selection of some very cool GM products don't hesitate to stop here, no pushy salesman, and a very comfortable atmosphere. They even have some rare cool vehicles on hand, check out the Hawaiian while you can, this vintage dragster has a ton of history. read more

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I booked my truck in one week ago. I wanted an oil change, all fluids checked, there was a squealing/grinding sound coming from (I thought the left front wheel), and a tune up. They asked to have the car in at 7 am. I dropped the truck off at 7 am and the puppy and I walked home. 5 hours later they called me to tell me they managed to get the oil changed but hadn't had a chance to do anything other work yet, but the alignment team did note that my front wheels were out of alignment. They asked of I wanted a wheel alignment, I said go ahead. Four and a half hours later they called back and said that they now have the fuel filter replaced and will be doing the wheel alignment next and my truck will be ready in an hour and a half (6 pm). At 5:45 they called and said they didn't have time to do the alignment. I could leave the truck and they could do it tomorrow or I could pick the truck up tonight and rebook it back in. I picked the truck up and it won't be rebooked back in. 11 hours to do an oil change, replace a fuel filter and rotate my tires. I hope they have a large customer base, because this kind of service will result in a loss of lot of them. read more

Took my Honda in for the out of province inspection. They tried to charge me over 1K saying all my wiper mechanisms needed to be changed and there was an ABS fault. I was very suspicious of this immediately as i could see no issue at all. I changed the wiper blades and took it to Alberta Honda for re-inspection and it passed with no problems. The technicians at Alberta Honda could not believe that they had blatantly lied on the inspection. I also had some repairs done on a H2 that I am suspecting now as well in light of this. I will not be returning to this dealership. read more

Horrible customer service. I waited for almost an hour to get help, while 3 different associates all told me they'd send someone out to help. When one finally came to assist, he kept walking away to assist other people. Even after all that, I liked my test drive and told him I was ready to talk numbers and make a deal. He said he had to help someone quick and be back in a couple minutes. After waiting a half hour for him to come back, I finally had enough and left. I had heard the service garage there was atrocious, but I wanted to support local and give it a shot. Don't waste your time. read more

Their service department is a joke... I don't recommend bringing your vehicles here for anything... Especially detailing as they have incredibly low standards when it comes to detailing both inside and out. Won't be buying my new truck here for this reason nor will I be recommending this dealership to anyone. All respect lost. read more

Pretty good experience here all around. I like the layout of the place and they were fairly-priced. Thanks for the help Boys.

Great dealership with fantastic service and no-pressure environment. A pleasure buying my new truck here and will definitely be back in the future. Thank you! read more

Stay away if you can. First time I tried to get my truck in for two codes that were coming up on a friend's OBD2 scanner. I took morning off work to go in and the ridiculous guy at the service department said if the issue wasn't happening right than at that moment that there was nothing he could do. I was confused isn't that what the codes are for. He told me that they might only be what was wrong than and not now. Well should you attempt to fix that since both codes where for the T.B.S.(throttle body sensor). He said we may replace one thing but it may not fix it. I thought mechanics attempt to fix an issue and if that doesn't work, fix what the next issue is until it is repaired. There was no safe way to engage this problem without driving highway speed for an hour or so. Than what was I suppose to drive back 100 km at reduced engine speed of about 40km down the highway. He didn't care and said sorry, than turned to next person. I left missing half a days pay, and wondering what to do. So a week later I again made an appointment online. Made the arrangement's to miss work again, and the night before I got an email from them changing my appointment to 2 weeks later WTF. That was the last straw for me. I never got my truck fixed by this dealership and really just want people to know that if your vehicle is not on fire when you bring it , don't bother. They don't care about your safety or your families. read more

Would never use this dealership again. I got my tires changed here, they failed to aling my car, and didn't put my lock for my lung nuts back into my car. Had to break them off when summer came around. Worst customer servies I've ever had. Got hung up on multiple times when trying to speak with someone about this read more

I dealt with the used cars at Ron Hodhson GMC. I was lied to, disrespected, and had my time wasted. I will NEVER deal with them again. Salesman JohnK. And Manager Barry were deplorable. My advice is to stay away. read more

Great service.... At first. When they kept calling for weeks after it did get to be a bit much. Good selection. Average to a bit high pricing, but one could haggle. All in all a pleasent experince. I would recommend this place read more

After dealing with the worst experience (bait and switch) at the Go Auto Outlet, I came here to find a used truck. Immediately I was put at ease, which is saying a lot after getting jerked around like that earlier. I had Bob Robbins help me, who was very knowledgable and kind. And when financing, Mike Erickson took extra time out of his day to get me the lowest interest rate possible with his wizardry. I had a great time buying my truck here and highly recommend this dealership to others I talk to. read more

Buyer beware!!!! This dealership sucks!!!! Bought a brand new 2013 Equinox - my first new car - should have been a wonderful experience but has been horrid! The dealership screwed up the ownership of the vehicle and couldn't change it, died to Head office about rust perferations on a brand new car!!!!!!! That's right I have been after them for over a year!!!!! The dealership has lied to GM Head office repeatedly about getting the work done - like repaint the back door. They told me they are rock chips???? Are rock chips orange like rust??? On a 1 year old car? Get a brain!!!!They just plain suck!!!! Never ever again will I buy a GM product!!!!! read more

AC quit on car, was told after a test that the compressor was gone and needed replacement. Quoted at $1,700 parts and labour. Was about to book an appointment when a friend recommended getting a second opinion. Took it to a small AC/Electronics garage and was told the compressor is perfectly fine, a plug was ripped apart and rewiring it would cost $95. This dealership tried to scam me $1,700 I will make sure everyone I know knows to stay far far away. read more