Ok I am sitting here waiting for consult on implants I have not had any work done yet but I just…read morewant to comment on the online form they have on their computer...some slow ass windows 3.1 operating system from 1990 ‍. Again I want to preface I am judging this business from the lam ass online setup they are using service has not been rendered so I cannot fairly rate on service or workmanship.

I wanted to preface this by stating the rating is based on the first impression of this business…read moreand in no way representing their quality of work. As a business, customer service is everything. Their webpage is a little bit different where you would have to navigate through many pages which may act as barriers to request for an appointment. Not customer friendly. I requested an appointment twice within the last 3 weeks, and I didn't get any call-back. What is a business without its customers? Great location. I really wanted to like this place.

My family has been going to Strawberry Creek Dental for several years, and until now, we have…read morealways been very happy with the care we've received. We all love Dr. Min, and their previous hygienist Ari who was phenomenal--knowledgeable, compassionate, and truly exceptional. Unfortunately, our experience today was very disappointing. I brought my 82-year-old father, who has dementia, to his appointment. He has been a patient there for years. As soon as we walked in, something felt different. There were several new staff members, and the person at the front desk was rude and lacked basic customer service. We were then taken for X-rays. I mentioned that my father only has X-rays once a year unless there is a specific concern. He has never had ongoing dental issues that would require them more frequently. When we were taken to the treatment room, the basic hygienist, Carina Sanchez, came in. I was finishing an important phone call from my father's doctor's office that lasted less than 10 seconds. Instead of waiting a brief moment, she abruptly said, "I'll come back when you're off the phone." I ended the call before she even left the room. It quickly became clear that she had not reviewed my father's chart. I explained that he has dementia, is 82 years old, and that I am his Power of Attorney, so I would answer any necessary questions. She insisted he answer for himself. Even after I explained his condition again, she continued to speak down to me. During the periodontal probing, my father was clearly in pain. He has never experienced pain or discomfort during this part of a dental exam before. I told her she was being far too rough with him. Rather than adjusting her technique, she insisted he needed to be numbed before the probing and cleaning. Again, I explained that this had never been necessary in all the years he has been treated there. Her bedside manner was insensitive, and she showed very little patience or compassion toward an elderly patient with dementia. I asked to speak with Dr. Min. When she came in, I expressed my concerns and mentioned the recent negative reviews I had been seeing about changes in the office. Dr. Min was empathetic and listened to my concerns. I also made it clear that I did not want this hygienist treating my father. I was offered another cleaning appointment at 2:00 p.m., but that did not work with my father's schedule. I then went to the front desk to reschedule his cleaning. I waited for over 20 minutes, and no one acknowledged me or offered assistance. This experience was completely unlike the care we had come to expect from Strawberry Creek Dental. My biggest concern is not simply customer service--it is the lack of compassion, patience, and respect shown to an elderly patient with dementia. Healthcare providers should take the time to review a patient's history, communicate respectfully with caregivers, and treat vulnerable patients with dignity. I sincerely hope the office addresses these issues so that other families do not have a similar experience

Honestly just save yourself the trouble and go somewhere else…read more Went in for a basic cleaning. Never got one. Asked for a hygienist, got the dentist instead doing a half-hearted exam while juggling his other patients. Sat there waiting for over 40 minutes for that. The probing was way too aggressive. Not normal. Left me wondering what exactly they were trying to do in there. Then came the pitch. I supposedly needed a deep root cleaning. Asked to see it on the X-ray. They couldn't show me anything. "It's very light" was all they had. I left and went to another dentist for a second opinion. Guess what! no deep cleaning needed. Not even close. This place is not interested in your dental health. They're interested in your money. The second opinion proved it.

So irritated and upset! I had a deep cleaning that I paid for $153. He said he was starting on the…read moreright side first. Me thinking I'm getting my whole mouth done with a deep cleaning and he stops after he's done with the right side just to tell me he's done and that I have to come back to do the left side....never had this happened to me before. They've always done deep cleaning on the whole mouth. The receptionist said when I come back to do my left side I have to pay $105. That is awful. Go somewhere else don't go here!

They have to organize and treat disabled persons nicely also there appointment wait longerread more

I'm giving 4 stars because Dr. Andy Lee is an excellent Dentist…read morewith good skill. He made my dentures with nice shape and good quality. I satisfied and appreciated!

First time coming here for Myself and I can be sure for one thing the office staff, including the…read morehygienist, and the doctor are super friendly and they really show that they care about their patients and go through the procedure step by step.

I am new to the Sacramento area and needed to be seen by a dentist ASAP. I came across Esskay…read moreDental. I gave them a call and was seen by Dr. Sodhi the next day. Dr. Sodhi and her assistant were very professional and extremely nice which made me very comfortable. I had a really bad cavity and needed a crown. They took care of all my dental needs in a very short amount of time which made me very happy and appreciative. I also would like to thank Rosie and Maria for helping with scheduling and billing. Again, thanks to Dr. Sodhi and her wonderful staff for all there help and meeting all my dental needs. Great job ladies!!!

Dr. Luis Mendez entire team very professional and friendly. They work hard, treat all guests like…read morefamily, very flexible and understanding!!! Office could use a makeover but they are thy best dental office I been too!!! I'm proud to come here and look forward to returning every time!

I'm due fir an update! I love the dentist and his dental staff. I'm not a fan of the front office…read moreperson.

I'm overdue for an update, but how do I update consistent satisfaction? How often can a person say…read morethat they look forward to visiting their dentist? How often can one feel less nervous and relaxed in the dental chair? I keep asking myself those questions, when I hear other people complain or squirm at the thought of going to a dentist. But my experiences at Vintage Park Dental have always met my highest of expectations. When it comes to my teeth, chewing without discomfort or pain is a high priority in life. I have faced the facts, that I didn't take care of my teeth as a child and now suffer the consequences of living with multiple fillings, crowns and the dreaded root canal. While Dr. Martin wasn't around (or even alive) when I was a kid, I'm sure lucky to have him as my dentist in my current adult life. To start with, Dr. Martin is an all around great guy who is personable, has a fun sense of humor, confident, and most importantly, highly professional in the ways of dentistry. When it comes to getting replacements of old fillings or crowns, my first worry is that my mouth will not feel comfortable afterward, but Dr. Martin has the knack of alleviating my fears and has the sixth sense to know that everything will be just fine. And they always are! Dental hygiene is important and Vintage Park Dental knows the ins and outs of maintaining a beautiful smile! (Now, if I can find a dermatologist this good I'll be all set)! https://www.facebook.com/pages/Jeff-B-Martin-DDS/276949509076408?pnref=lhc

I used to hate going to the dentist but now that I started seeing Dr. Mercado and his team, my…read moreanxiety about dental treatments has been severely reduced. I experience moderate discomfort during routine dental visits, and his team always goes above and beyond to ensure that I'm comfortable throughout my visit. My former dentist would fault me for this: "you dont floss enough or brush thoroughly..etc" was their reason for my consistent discomfort. At this clinic, I experience none of that. You're uncomfortable? Okay we'll numb you- no more pain and leaving in a bad mood after treatment. I am always greeted very kindly by the girls up front and my hygienist. Hearing everyone talk and laugh frequently with Dr. Mercado goes to show that it's a healthy work environment and enjoyable place to work. I really value that component and it positively impacts the energy of the clinic. Thank you all for always taking such good care of me even though I'm high maintenance and extra sensitive

I had a very uncomfortable experience here. The dentist and assistant were talking about an…read moreupcoming work party and how short her skirt was going to be. They then both left without communicating with me - it was unclear if I was done or they were still in the process. They came back like 15 minutes later to finish my service. Unprofessional in every way.

I highly recommend Dr. Trevor Chen and his team in Elk Grove, California. One of the things I…read moreappreciate most is the convenience of receiving comprehensive dental care all in one place. Whether you need a root canal, a bridge, treatment for dental pain, or other restorative services, Dr. Chen's office can handle it efficiently and professionally. Dr. Chen is an excellent dentist who combines skill, experience, and genuine concern for his patients. His staff is exceptionally friendly, welcoming, and attentive. From scheduling appointments to answering questions, they make every effort to ensure patients feel comfortable and well cared for. What truly sets this practice apart is their responsiveness. When you need immediate feedback or have concerns about your treatment, the staff is quick to respond, and Dr. Chen is equally accessible. In my experience, phone calls are returned promptly, which provides tremendous peace of mind when dealing with dental issues. If you're looking for a knowledgeable dentist with a caring team and outstanding patient service, Dr. Trevor Chen is an excellent choice.

I mean, maybe check our insurance before you waste my entire morning waiting for preauthorizations?…read moreAny dental office I've ever been to they have always checked our insurance before we even get to the office for our appointment. This is the only office I've ever dealt with that does not check your insurance before arrival of an appointment, has you fill out paperwork, and then tells you come back another day while they wait for pre-authorizations. Pretty archaic if you ask me. We already saw red flags when we couldn't get a hold of anybody nor have any of our calls, returned after calling an entire week to schedule an appointment. Extremely disappointed. Take your business elsewhere.

I recently had my routine cleaning with Dr. Her at U SMILE DENTISTRY, and I was thoroughly…read moreimpressed. Dr. Her was incredibly gentle yet very meticulous, ensuring every tooth felt sparkling clean. Dr. Her and his team also took the time to check in and answer my questions I had. I left feeling confident in the care I received and with a noticeably brighter smile! I highly recommend this practice. The staff was very friendly and Dr. Her was great, i felt right at home. Thank you again U SMILE DENTISTRY.

Excellent care. Great quality work. Friendly staff. Dr. Poge is very knowledgeable and takes very…read moregood care of you. No pain on deep cleaning.

Great visit from my first to most recent…read more It had been some years since I'd gone to see the Dentist (yes I know), and I was looking for a more local dentist as my previous was in East Sac and I'm close to Elk Grove. I'd been researching dentists for some time and kept coming back to Elk Grove Healthy Smiles (EHS), due to all of theor positive reviews and the staff from posted photos seems very friendly. I finally decided to visit EHS, and it turns out my girlfriend we t here when she was younger and had positive experiences as well. My initial consultation was thorough, and everything noted was gone over with me by both my Dental Hygienist and Dr. Nanra. And any further treatment was discussed and I given the option and opportunity to do it the same day, which I opted for dueing my 1st visit. Further treatment I went to another professional, and EHS helped me through the process and were even able to get me in sooner than expected. And then get me back in in-house, to finish a treatment before I went on vacation. Standard visits have been quick and easy as well, and staff have always ensured I was comfortable throughout my visits. From the reception team up front, to the dental professionals in the back. The staff are always nice and friendly with a positive attitude. And the front desk staff, make everything from billing to appointment booking as easy as possible. Overall: Great Dr. and great staff. Would highly recommend.

I've tried a few dentists in Elk Grove during the last 10 years. Elk Grove Healthy Smiles Dentistry…read morehas been awesome from day one: great customer service, on time, excellent pre appointment notifications and communication. Dr. Nanra and his staff are all professional, personable and thorough. Yesterday I had a teeth cleaning and exam. The service continues to be top tier. I was helped by Bella (dental hygienist), Dr. Nanra, Melissa and Miguel. Kudos to all for making me feel valued, welcome and providing excellent service. My teeth were cleaned with a thorough exam by both the hygienist and Dr. Nanra. The office is clean, neat, professional and always has state of the art equipment. The waiting room has ample seating and is comfortable. There is plenty of parking available. I'll be back in 6 months!