I decided to change dentists and glad I did. I was scheduled to have a ton of work done on a very complicated issue. My initial contact was with Erin. I felt much better after talking to her. She is professional, personable and I enjoyed talking to her. Started out with the doctor's assistants and they are all fantastic. Then I discussed with Dr. Ionescu what was going on and he recommended a process that I think I'll be much more satisfied about. I got referred to a specialist (Dr. Tran) who was also fantastic and am now waiting for the next step. I was previously referred by my dentist to a specialist whose assistant was downright rude and condescending. Who needs that. So glad I changed and am now treated the way patients should be treated. Dr. Ionescu is a great dentist and explained the process very thoroughly and he is so nice to his patients. This is the type of office that should be an example of how businesses should be conducted. I am also much more optimistic. read more

Still just wanted to update my review, and the front desk personnel namely Erin, is just absolutely insufferable. She speaks out loud about her personal business, and is rude to patients. read more

My friend referred me to this dental office and praised it to high heavens so we had higher expectations. I brought my mom who's elderly. My mom has excellent Delta Dental insurance coverage, but we are careful how her plan dollars are spent because she has several issues with her oral health. To begin with, on the phone the front desk staff seemed quite friendly, but in person, they were quite intimidating. That is, they were quite pushy in wanting you to accept services. Also, they were not very transparent with information unless pressed and you show that you know what you're talking about by having to use words like "capitation rates" to show you know some things about how insurance works. When we shared that we are there to find a dentist who will best help my mom utilize her plan dollars to improve her oral health without overcharging, their demeanor all changed. I saw both the hygienist and front desk staff brief the dentist about us and it looked like they were not only talking about my mom's oral health, but that we might be difficult customers just because we're careful with my mom's plan usage. The dentist is experienced, but was cut and dry and not particularly friendly as my friend told me he would be. I would say he was perfunctorily cordial, but not warm. We did like the hygienist, Colleen, who seemed genuinely concerned about my mom's oral health and did a full oral exam. When the dentist came by at the end of the exam, he immediately asked why we were at his practice and we said for a second opinion because we have doubts about my mom's current dentist and he told us right away that he will not treat a patient who goes back and forth between other dentists and himself. When we told him my mom has NEVER done so and they can also check with Delta, he didn't change his tone of voice which was quite accusatory. Apparently he encountered an unpleasant liability issue with that 15+ years ago when a patient of his did that. Fine, but don't assume we're doing the same thing. To get a second opinion, or a third, we do have to go to other dentists than my mom's current primary. That does not mean my mom is not loyal to a general dentist, she's always only gone to 1 at a time and only went to specialists referred by her general dentist for things he cannot do. In any case, it turns out Dr. Ionescu is a Delta Premier dentist only which we were not told, he can accept Delta PPO, but the coverage limit drops a couple hundred dollars for my mom by going with him and for me and my family, it is cut by HALF *and* our lower % of out of pocket patient share doubles, not to mention our annual deductible per person would TRIPLE. My mom got treatment plans with estimates and those were total sticker shocks. I wish we'd known that he is Premier ONLY and all his rates are paid at the MUCH higher Delta Premier dentist rates of dentists that were grandfathered in, so we wouldn't have wasted our time and had a less than positive experience that left us both with a bad taste in our mouths. Ironic to say the least, for having gone to a dentist. They do have all the bells and whistles of little swags like honey sticks and "gift cards" that are just lifetime whitening offers, and pens for you to take. The little bottles of water were nice. Note that swags and fancy offices usually mean you're paying for it all as the patient. Finally, the energy in the office felt tense, the front desk ladies definitely didn't look too happy, and the whole environment didn't feel relaxed. I saw other patients and they looked fine, I'm sure they are fine, but the ambience was not friendly. Last point that I forgot to state earlier: I saw some grime on a sterilizing machine in 2 places on the machine. Gross. My mom did get a next-day appt b/c there was a cancellation or something, but she didn't get a free consultation, she's being charged for an exam as well as X-rays. I didn't even know she could've gotten a free consultation and only saw it on Yelp just now, the front desk person definitely did not tell me that. read more

Dentistry by Design is an amazing dental team ! I like the way they care for me and make me feel comfortable on each visit. I live far away (2 hrs +) but I don't mind driving to get my teeth done appropriately. Doctor Ionescu is very patient in explaining and honest with his advice on the pros and cons of my teeth for treatment. I appreciate the doctor and the team treating me as their family. Unlike other dental offices they are NOT about making money first , we the patients appear to be their first priority ! Thanks again Dr. Ionescu and team ! read more

I have been a patient, no, family-like happy customer of DR Ionescu and his staff for 7 years. I have NEVER been treated by a more caring professional dental staff in my life. DR Ionescu makes me feel like I'm family to the point of giving me a point of contact on the weekends after dental work to ensure I have no problems. I've never had to use it but the thought that a professional would make himself available on a weekend ids phenomenal. Besides his exceptional chair side manners, his gentle touch, and his outstanding skill, his greatest skill is surrounding himself with equally exceptional staff. I've learned more about caring for my own teeth from Navleen, my Dental Hygienist, since going to Dentistry by Design than in all the proceeding years. Nav goes beyond the normal duties of a Hygienist by monitoring my teeth and gums and bringing even the slightest concern to the Doctor's attention several times now heading off problems before they became serious. There is no doubt that when I finally go to the Great Ranger in the Sky that I will have all my natural teeth. Dr Ionescu and his staff are simply the best! Love you guys!! read more

Hands down best dentist office! Staff is amazing, very knowledgeable and friendly. My hygienist Navleen is the BEST! Overall great experience. read more

This office is my goto! I've been going here for the past 7 years and don't plan on changing any time soon. The doctor is very knowledgeable, and will give you honest input even if it means he doesn't benefit from it. This is refreshing given that a lot of practices are driven by money. The staff is very friendly and my hygienist is the absolute best. Nav is a reflection of the dentist. She takes pride in her work and gives advice and recommendations based on the patients dental health even if it doesn't align with what's best for the office's bottom line. read more

For years, I must admit, I've jus been a Yelp voyeur but today I'm stepping out the box and writing my first ever review to a very deserving dental practice Dentistry by Design. If you want an enjoyable, anxiety-free dental experience with a caring, professional, trustworthy dentist and friendly, amazing staff. . .please don't hesitate to make Dr. Ionescu your dentist of choice. Our family has been with them for years and we always recommend and shout Dentistry by Designs praises whenever we hear, "Does anyone know of a good dentist?" He gives the best, pain free shots and is sincerely 100% invested in his patients well-being and care. I also enjoy my visits because of his wonderful staff - Nav, Leticia, Erin and Alyssa (to name a few) each are excellent at their specific jobs and they all have a knack of making you feel remembered, cared for and comfortable. My friend stuck with a dental facility she didn't like, where both the dentist and the not so nice office person made her feel uncomfortable which resulted in her developing dental anxiety - I kept telling her to come to my dentist, he's great. Finally, thank goodness, she switched and brought along her mom too - they were amazed at the difference of dental care and staff - she's keeping her appointments now and they're both getting the proper dental care they deserve. So to end this review, what are you waiting for?! Make that switch or book now with Dr. Ionescu's Dentistry by Design!! read more

My implant crown feels so natural. Dr. and Leticia are terrific. You can barely tell Leticia is working in your mouth. She is so gentle as is Dr. I would never go anywhere else for my treatment. The whole entire office works like a well oiled machine. All of the staff are super compassionate and extremely competent. I recommend this office completely. Thank you so much for my entire care, and I will see you soon to complete my treatment. read more

I would do more stars if I could! I used to dread going to the dentist before I started going to Dentistry by Design. Dr. Ionescu and his assistant Sarah are amazing! They are very thorough and compassionate. You can tell they really work well together and know what they are doing with knowledge and expertise. Great customer service!! read more

Front desk staff are always smiling and welcoming. The Dental Assistants provide excellent care and make things as painless as possible. The Doctor always provides personalized service, takes time to explain things to me and he goes the extra mile to making sure any dental work I have is done right! Hands down the best dental office I've belonged to. read more

These guys are amazing! They always have my teeth sparkling when I leave and the ladies in the office are so nice and incredibly helpful!

i suggest never go to this dental clinic. they are just after your money. they told me by phone that they can whiten the teeth even when there's invisalign. this is just to get money from patients. but other dental offices will really wait after invisalign process has been completely done so that teeth whitening procedure is effective. they do very poor job. 1 of the dental hygenists & receptionist are unprofessionals & have unpleasant attitudes. do not believe on everything they tell u. THIS IS ZERO STAR but to b able to post this review, i have to select at least 1 star. read more

The staff is simply amazing and genuine. They absolutely take care of all your needs and make sure you are comfortable. I used to hate going to the dentist because of past places where it was always a negative experience. They get to know you and your background/family. I never feel like I'm just a patient when I go there. They are fun and easy to chat with. I totally feel well cared for and trust this place 110%! read more

I cannot speak highly enough about Dr. Ionescu and everyone at Dentistry By Design. I had a lot of anxiety about going to the dentist, because my prior experience was painful, and I always had complications after fillings, like chronic sensitivity and gaps where food would get caught between teeth. After avoiding the dentist for over five years, I decided to go to Dr. Ionescu. He restored all my molars. He is very precise and patient. I never experienced any pain during or after my procedures. He and his staff make always make sure I'm comfortable - they even give you sunglasses and chap stick during the procedures, and they take photos so you can actually see the before and after. Dr. Ionescu, Leticia, and Sarah are always very careful and thorough. The procedures take a long time sometimes, but I find this to be a positive because I know they are doing their best work on my teeth. Erin and Alyssa are always helpful and friendly at the front desk, and the hygienists always do great work as well. I always leave feeling well taken care of and that my patronage is valued. read more

Dishonest dentist, his office gave my treatment plan for 28 teath with cavites. I went to get a second oppinion and new dentist only saw 1 cavity. I think this doctor overdiagnosis patients, to get more money read more

Nice place with up to date technology, digital X-rays. Debbie was super nice she talked me through everything while she cleaned my teeth. Dr. Lonescu was very informative and informed what was wrong with my teeth even before I could tell him what was bothering me. He knows his stuff. I had no insurance so it cost me a bunch just for the cleaning but I got a free oral b tooth brush which was very nice and I am sure it was at least $150-200 in worth. Overall, I like them. The front desk crew greeted me and knew who I was before I said anything. They did not make me feel awkward or pressured at any time. I recommend them if you are looking for a good dentist. **Also if you need to be seen they schedule you in for the earliest appointment. They put you on a priority list where if something came up or opened in their schedule they call and ask you if you want to come in. read more

I am so happy with Dr. Ionescu and his staff. They are polite, kind and upbeat. Dr. Ionescu does a real exam and treats you like a real person. At his recommendation, one of my daughters had to go to a children's dentist because she was afraid. He said that every child should have good memories of dental visits regardless. My youngest daughter is in love with the whole office and has decided to become a dentist because of this great office. Thanks to everyone!!! Especially the front office and Debbie! read more

I was a patient of Dr. Knudson for a long time. Like, I had baby teeth. Now I'm all grown up and the office has moved a couple of times and Dr. Ionescu is in charge. The new office is beautiful and fancy! Debbie is a great hygenist. She always greets me with a smile. I would highly recommend her. Dr. Ionescu is good. He does good work fixin' the teeth. I continue to go there, even though they don't take 100% of my insurance. read more

Don't judge me. I haven't been to the dentist in 10 years. Only because I was terrified. I have never had a good experience, I remember being strapped to a chair when I was younger, and couldn't stand the smell of cigarettes on my dentist. Everything changed when I came here. I got a normal, first time exam (x-rays & cleaning) I was impressed with the clean, warm, and inviting reception area. The office employees were incredibly friendly and helpful even taking the time to explain what my insurance covers and all the costs I would encounter BEFORE my appointment. I went into the cleaning with the best dental hygienist who talked me through all the processes she was using, Dr. I even came by and meet with me. I am honestly excited to go back. I really hope you give them the chance to prove that the dental industry doesn't have to be scary and can be state of the art. read more

I must say the staff is excellent and they all go out of their way to make sure you're comfortable. The facilities were exceptional, I was given a tour of the facility and shown what everything does and what each stations function was. They've gone out of their way to fix the mistakes my old dentist made saving my teeth! I LOVE THESE GUYS! read more

The practice is caring and professional. It pains me to give a poor rating but this is more about their business practice than skill as a practice. Due to work I had to cancel an appointment. It was same day but I called 3 hours before. I was told I would be charged $50 and there was nothing that could be done (there's always something that can be done where there's a willingness) because of their billing software. Any policy that seeks to punish a client by collecting a small unearned gain but sacrifices long term income is a bad policy. Lots of good dentist out there, time to give another an opportunity. Can you imagine if we were allow to charge a doctor or dentist when they were late or had to cancel? read more

After a check up, this office told me I had 4 cavities. I got 2 fixed and they told me I needed 2 more and should have it fixed before they get worse. The problem was that my insurance ($1500) was finished after only 2 fixed. I decided to wait. I took my records to a new dentist and he told me In fact, I didn't have ANY cavities. I wonder if I ever had any at all.. read more

I love this office! Lainey is the best hygienist! She's amazing! Very knowledgeable and efficient! Highly recommend!

THE most caring environment you could ever ask for!!! Wonderful people, and if Dentistry can be enjoyable this is as close as it gets. Dr. Ionescu has a warm and comforting presents that will put you immediately at ease. Don't put off going to the Dentist one more minute you will love this office from the moment you step in the door. read more

This is the best dentist I have ever gone to. I'm 63, so I have been to many through the years. Dr. Inoscue is wonderful. Everyone in the office is amazingly friendly and just like a family... they all really know what they are doing and do it well. It's really not scary going to this dentist... I have NEVER had a bad experience here. The office is clean and run smoothly. Very very happy with the service I have received in this office... Thank you all so much!!! read more

Haven't been to the dentist in a few years, but they made me feel right at home and the staff is amazing! I love dentistry by design very professional, very friendly, I loved it here! Love Ellen!! She's amazing, she didn't put me in any pain, and made me feel at ease! read more

I switched to Dr. Ionescu a few years ago and I will never go to anyone else! If you have a problem that is out of his scope he has knowledge about the best specialist in the area for Perio, ortho, etc. read more

Great dentist! My teeth are clean and I didn't hate the experience. This is a first for me. Highly recommended

I came to Dentistry By Design by chance in desperate need of dental care and with a real fear of Dentists. Dr Ionescu truly saved my teeth. Dr Ionescu is a genius with painless Dentistry, even the initial shot was painless. I was encouraged to take care of my teeth without being made to feel ashamed of my earlier dental habits. Dr Ionescu and Debbie my Hygienist have given me the confidence to smile again. I am very happy to have found Dentistry by Design. The Staff is always welcoming and professional. I cannot recommend them more highly. -Mary Mowder read more

I have been with Dentistry By Design since 2000. Despite living 50 miles away I continue to use them for all my dental hygiene care. I am always impressed with their attention to detail and caring nature. For the last three years I have been battling colon cancer; the staff and especially Dr. Ionescu have been extremely thorough in checking my current medical status to ensure no harm would come of my dental procedures. Everyone is so friendly and caring. I can't say enough about Gabriela, Erin, Debbie, Gina and the rest of the staff. I always feel so welcome when I walk in the door. read more

I would highly recommend Dentistry by Design to anyone looking for a dentist in the Huntington area. The office is clean, the staff is friendly and Dr. Ayoub is very intelligent, helpful and friendly. read more

Best dentist in EG!! Love Dr. Ionescu and his team. I have been his patient for 3+ years and wouldn't go to anyone else. Clean facility, state of the art equipment, very friendly staff and awesome patient care! read more

Everyone is so nice and they are on time. I have been going here for a long time and I have never had any problems with anyone in the office. I highly recommend Dr. Ionescu and company. read more

The head dentist, Dr. Ionescu, is worth his weight in gold. The staff is hit or miss. Only deal with Erin when you call, the rest of them reverse all the dates and put you down wrong in the system and they'll charge you for missed appointments even if they did something wrong. They give bad directions. If you call and you're lost, they'll help you get more lost. Lastly, and most importantly, the hygienist might make up things. When i was evaluated she exaggerated so they could charge me for a "deep cleaning" but that cleaning was no different from a regular cleaning. But it took 2 visits and required novacaine even after i asked them not to use it and it cost 3 times as much. read more

While the staff seems nice enough they sent me the wrong appointment information several times. I only found out the true time of the appointment the day before when one of the office staff called me to confirm my appointment. This alone was frustrating but then when I went to pay the fee for my exam and cleaning they told me I owed $100 even after insurance! As I have new insurance and am trying to figure out what it does and doesn't cover it would have been nice to know how much it would cost upfront. There are many great dentists that don't charge such astronomical prices for simple services. Lastly at the end of the appointment they handed my a two page long list of "issues they suggest I get fixed". The quote was over $7,000 and suggested I come in for 6 visits! While I have been busy the last couple years and have not been consistent with getting cleanings there is no way I need that much work. I will be getting a second opinion from a dentist I trust and looking elsewhere to get the work I ACTUALLY NEED done. Unless your insurance covers 100% of all your dental costs and you don't care about wasting money, find a different practice. read more

I visited the practice for a bi-annual exam and cleaning and was happy with the doctor and his assistants. They seemed very good and friendly. At my appointment I had my teeth cleaned and the doctor came in to do an exam. After examining my teeth the doctor said that I did not have a cavity but that I did have a fissure or an "area of concern" and he recommended that I have a filling done. Before I left I scheduled an appointment for the filling and my next cleaning/exam at which time they provided me with appointment reminder cards. The office staff let me know that my insurance would not cover the full cost of the filling and that there would be a copay required that seemed pretty high and was only an estimate. They could not tell me exactly what that copay would be. I was skeptical about whether or not the filling was necessary and kind of felt like it might be a money grab to help pay for all of that fancy equipment but I deferred to the recommendation of the doctor. When I showed up for the filling on the date shown on my appointment card the office staff informed me that my appointment wasn't until later in the week. When I showed them the appointment card all I got was "we're sorry, we made a mistake, please come back..." I was very angry at this because I had just started a new job and I had a difficult time arranging for the time to go to the appointment in the first place. Now they were telling me to come back and I was again going to have to arrange for the time off. They do not take responsibility for their mistake and they showed total disregard for the value of my time. I vowed never to go back and I ended up not going to the scheduled appointment for the filling and the next appointment for cleaning and exam. The next thing I know I'm getting a bill for missing two appointments that eventually went to collections and appeared on my credit report (which I eventually paid...grrr). If they hadn't made a mistake in the first place none of this would have ever happened. In my opinion the business practices of this office are horrible and, even though the care I received was good, it wasn't good enough to warrant my business. read more

My darling husband had his first appointment with Dentistry By Design. We just moved to Elk Grove a few months ago. He's not interested in going to the holistic dentist that our daughter and I visit. So, he was off to a bad start with Dentistry By Design because he went to the wrong place, and was almost an hour late. The kind staff still made sure he was seen, which is a huge relief, because he needs a lot of work (poor guy). And it's difficult for him to get time off. He's not thrilled about the news, but he was very impressed by the state of the art equipment. I'm glad we found this place. read more

The doctor and his assistants are top notch. He's very friendly and knowledgeable. The problem I have is with the receptionists. Every time I have gone in, they quote me a price, after my work is done, I end up paying a higher price, and then a couple months later I get a bill for more. Every time I have asked them if this is the total, and if it's after insurance, with co-pay etc, and they say yes, this is the total bill and then I get a bill for more. This has happened to me more than once, and I am a college student who can't afford bills that are unexpected and unplanned, especially when they tell me there is no more owed. They do not take responsibility for their misleading quotes, and I will be looking for a different dentist who has quality receptionists and are able to be honest with their patients regarding prices. read more

After being told by another "dentist" that I had to have $14,000 worth of work done on my teeth IMMEDIATELY I ran out the door looking for a real dentist. I luckily found Dr. Ionescu. He told me not to rush anything & has spent lots of time with me (& without me) for free trying to figure out the best method to fix my teeth. He is working with other specialists to come up with the best plan to save my teeth for as long as possible. He has never pressured me to get any work done. & my hygenist there, Amy, is absolutely top-notch. I can't say enough good things about the folks that work there, including Dr. Ionescu. read more