This place is awful. What terrible customer service this pharmacy has. I will be opting for another…read morepharmacy because I can't trust the people working there to be professional and get my medications correct. Beware and go somewhere else with better employees. I'd prefer AI or robots to take these jobs over the unprofessional people working here.

The pharmacy staff is very rude and the lady that helped me at the desk named Naomi was very…read moredismissive and talked to me like I'm stupid. I heard the drive thru pharmacy tech say to whoever was in the drive thru they were short staffed, but still.

Got there at 1:25 to pick up a Rx. Watched the Rx tech bullshit with his coworker for 5 minutes…read morewhile pretending I wasn't there, then walks over to tell me they're closing for lunch at 1:30 and literally just walks away and leaves me standing there. Done with CVS, I'll do my business at Walgreens.

Wow! Profile much?…read moreLets start with two weeks ago come in say hello to the clerk that greets me. Go about my shopping minding my business. Go toward checkout and make a pit stop at candy. Next thi g I know, clerk that greeted me is coming down the aisle, "straightening" items. Fast forward to today, get my items, scan all three, last item scanned and placed in bag and self check-out says, "remove last item, item not scanned". Pulled out my item and wait for clerk. Does her thing and can see ALL three items on screen and in bag and my hand. Place item back and system says it again. Clerk looks at screen, "is this it?" You see it in my hand. Clerk remains and watches as I pay. Now, am i jumping to conclusions, maybe. But when two different clerks act a certain way towards me to suggest bias, Im calling it out.

many yrs and money spent at H‑E‑B in burleson , we have never experienced such rudeness. While in…read morethe bulk section getting my chocolate pretzels in my plastic bag, using the plastic shovel of course, I hear "ma,am, I can't let you do that, don't do that" ! While she pushed the bin back under the cabinet as I was scooping. " I'm calling my manger, you can't scoop from the back opening, he's on his way". Theresa -15 yrs service made it seem as if I broken a law written. The approach she used and her tone on a Sat morning with a faithful customer was unfortunate. I went looking for the manager myself, DM was the name on his badge, didn't seem that he wanted to be bothered by the situation . I will be writing a formal complaint to the corporate office on the matter. so beware of the bulk section on a Saturday morning at Burleson H‑E‑B ! Signed : extremely disappointed in customer service !

Hostile and rude staff. Normally I'm a "take bad reviews with a grain of salt" person, but you…read moreshould avoid this pharmacy at all costs, especially if you have routine monthly prescriptions. They're probably fine for single fills of antibiotics. I'd give them zero stars if I could.

Longtime customer, staff & pharmacist will always know you & treat you like family. They have…read morecaught things my dictors have missed. Please give them grace when closed due to icy weather. They have families too & will get there as quick as they can.

These guys are the best, very helpful, very nice, good prices. Quick in getting your prescriptions…read moreready. I wouldn't go anywhere else.

The staff is always friendly, courteous, and genuinely cares about their customers. Whenever I've…read morecalled with questions about my prescriptions, they've been patient, knowledgeable, and quick to help.

This is for the one on Hulen. One word for them.....UNPROFESSIONAL! For two weeks, they kept on…read moregiving me the run around and can't get anything done.

Donny (I regret I don't know his last name, but he drives a very cool car!) has always been direct,…read moreeducational, and trustworthy. He takes the time to remind our family about important immunizations, such as flu shots, and his guidance is invaluable. Amanda (again, I don't know her last name, but if it were possible, I'd adopt her!) is caring, an excellent listener, and incredibly hardworking. Her genuine care for others shines through in everything she does. From the bottom of our hearts, we truly appreciate these two diamonds in the rough. Their kindness, professionalism, and dedication make a meaningful difference, and we wanted to ensure they are acknowledged for their efforts.

Alexa at the self checkout really brightened my very tough day. She did her job, but made sure to…read moresmile, and tell everyone to have a great day!! Not the way they are paid to do she is authentic, and very awesome. I left Walmart for once feeling happy and inspired. This is what all Walmarts need more Alexa.

They are very friendly and have great people working there! I am happy with there service,read more

Shopping around for a new pharmacy. I confirmed with them that they are only open 8 hours per day…read more Ridiculous but true!

There have been so many occasions that my doctor has sent in RXs way too close to closing time…read more When I called, they got them out and ready for me. I know they are busy, and I know that it's not a simple "just slap a sticker on a pre-packaged product and send you on your way" kind of situation. I just appreciate their efforts.

Worst pharmacy ever. Huyynjoo is very unprofessional. Anytime I call about a prescription, I'm told…read moreone thing. But Huyynjoo tells me something completely different. Every time. This is the same pharmacist that called my husband and myself a disgrace because I told her the information she shared with me was inaccurate. Im definitely having my prescriptions switched to a different pharmacy now. My patience is gone. ​

I have been using this particular store in this particular Pharmacy for 33 years now. I have seen…read morecustomers that are looking for a fight and I've seen customers that are super Pleasant to be with. They handle them all the same. This staff is absolutely fantastic. Always takes time to go over your meds with you and are just Pleasant to be around. Thank you guys and gals for everything you do. ​​​​​​​​​​​​​​​​

This has got to be the WORST pharmacy that anyone could imagine doing business with. Both…read morepharmacists Jayson Hensley and Vinodha S are both incompetent and discourteous. They literally provided personal information about me to someone pretending to be me. I have used this pharmacy for over 20 years but the unprofessionalism recklessness is all I can take. Besides the pharmacists, the other people answering the phone are just as bad. Melody for example needs customer service training. Both pharmacists need their licenses revoked! Their mistakes and unprofessional behavior could literally cost someone their life. If you are looking for professionalism and people that take your health seriously check out Best Value West Pharmacy in Burleson. Don't take my words though, compare reviews for both pharmacies and see for yourself! Your life is important so don't settle for anything less great service. You can send all formal complaints to their corporate headquarters. If you choose this pharmacy, I wish you the best luck!

Tried again and couldn't find anything because clothes and shoes all over the floor and nothing…read moreeasy to find in the piles.

Okay Target in Burleson, early morning pick up order and it was pretty smooth. This was my first…read morepick up order so the lady working customer service walked me through the process. Thank you for that. She went to get my order gave me time to look at all the Black History month items they have on hand. I'm for it, so I had to buy a shirt to support. Self check out, easy breezy. Check the way I like it. Oh ya....the BATHROOM is clean and they have a defibrillator at the front door (need to know for an emergency).