Spa World has the best customer service and although I am spending money I enjoy the friendly…read morefaces, acknowledge who I am when I walk in and are very attentive to our needs. I enjoy one of these last small businesses which understands the power of exceptional customer service.

Worst customer service I have ever personally experienced. Literally the only customer that has…read morepurchased Jacuzzi's largest hot tub from them- their most expensive sale - and their follow-up has been horrendous. Lights haven't worked properly for 9 months now and Barry (owner) has promised repeatedly to come fix them. Hasn't happened. Moved homes within first year and needed help moving the hot tub- received empty promises of follow-up for months until my brother and I finally rented a truck with a massive forklift and just did it ourselves. I would STRONGLY recommend purchasing a hot tub from a more reputable dealer in Grand Rapids or elsewhere, or plan on being 100% self-sufficient beginning the day after you purchase. Once they have your money they're moving on to the next customer, and the only way you will even get a conversation with them is to corner them in their store. Buyers beware- you've been warned.

We just purchased our second outdoor dining set from Watson's. The first one was great but our…read moredaughter needed a set and we wanted her to have something that would last so she inherited our 5 year old set that was in nearly perfect condition. Our new set is slightly smaller and fits our space better. After searching all the big box stores (WM, L, HD) and club stores we could not find anything as nice or at a reasonable price. So we purchased another solid decorative metal table and chairs from Hanamint. The sales person (Melinda T) was outstanding at helping us. She asked all the right questions and was never pushy. While expensive, we bought on sale so the price beat anything comparable in the market. I highly recommend Watson's (and Melinda). If you're looking for outdoor furniture in Kalamazoo be sure to check them out.

We bought a hot tub from another company and I called Watson and they referred me to Matt to move…read moreit to another location. He was very prompt, knowledge and very friendly. I would recommend him .

Michigan Swim Pool is Riping everyone off. For starts, for winter close up, they take your fittings…read moreso you have to call them to reopen your pool...this is how they gain your business...Secondly, when it comes time to open your pool, they tell you to drain the water from the pool tarp. Then they come, take leaves off the tarp...now this is where they make money...they put water hose into pool nd pour more water on the tarp cause them more time to get the tarp off and more money coming out of your pocket. Then they hook up my cleaning system last year that was not plugged into the skimmer...they hooked it up where the water flow goes out...they should of connected it to the skimmer. This business should go out of business when everyone sees this post. TRUST ME, YOUR GETTING RIPPEF OFF. TOOK MY BUSINEES TO ROODBERGEN...THEY ARE THE PROS WHO TOLD ME THE RIGHT WAY TO VLEAN MY POOL. CINDY LOFTIN​

A bit smaller than Locey's, but when I needed a specific part that Locey's couldn't source, these…read moreguys went the extra mile to track it down for me. I really appreciated their efforts, and they also called me when it arrived. They also have a sweet outdoor cat that lingers around outside the business and an adorable little dog inside, which I love. Basic pool and spa supplies as well.

Our family has used JPS for 8 years now. Jared attention to…read moredetail, willingness to help, complete understanding of swimming pool engineering make him a valuable asset. When your pool needs opening, components need servicing, or weekly maintenance, JPS has you covered! A happy customer.

Jared's is the only place to go for pool cleaning, opening, and closing. He's fast with his work,…read moreexcellent with his results, and the best with communication and value for price. We'll never go anywhere else for our pool care than Jared's!

Kalamazoo Pool has been cleaning our pool weekly every summer for 15 years. They've also maintained…read moreall our equipment, replaced our pool liner, and last summer installed a new pool fence for us. Overall we've had a great relationship with this local, family-owned business. In general the pool looks fabulous when they are done cleaning it. More than a few times it has been jaw-dropping sparkling clean. Jan is always responsive to our phone calls with questions and issues. They've responded quickly to a few emergency needs. We've always relied on their knowledge and competence with pool problems. We are pool owners who are smart enough to know we would rather enjoy our pool but leave pool care to the experts. Thanks, Kalamazoo Pool.

Jan and the team at Kalamazoo Pool are great. They really helped to educate me a lot on my pool…read morewhen I first bought my house 3 years ago. They are there to teach you how to do things yourself, or they can take care of everything for you which I appreciate. I'm somewhere in the middle so they price accordingly if I do a lot of the prep work for opening and closings. They also really know their stuff when it comes to pool chemistry and do free testings on your water. Bottom line is I trust these guys and they are the only company that I go to for advice or to service my pool.

Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

Matt and his guys did a great job! They were professional, thoughtful, and the new pool liner…read morelooks great! I would recommend their services to anyone.

From the owner: I specialize in replacing liners for inground swimming pools I have 30 years experience in the…read moreindustry and have performed hundreds of liner placements