Mike came to check my rental. He was great! He took pictures, explained in detail and even patched…read moreup on the same day. I will definitely use him in the future.

Excellent service, they did the best cleanup job and took extra time with us. Will definitely…read morerecommend.

They did a fast a quick repairs to my roof and their price was very fair. Definitely a company to…read moreuse.

I was happy with the Roof Repair Specialist. I was worried that I would go under a huge expense to…read morefix the entire roof. After meeting with Mr Martinez, he suggested that he can repair the damaged areas with very reasonable price. He mentioned the the roof in in good condition and it'll still last another 5years or more. Rain water had gone under the shingles and damaged the plywood overtime. It created couple of dips and holes. I didn't mind if the roof shingles didn't match since we will be changing the roof. All the plywood was changed and repairs were completed. I trust he's work and will recommend he's business to family and friends. Thanks for your hard work.

I called for an estimate for re-roof Before my 28 year old roof starts leaking. Jason arrived 2…read moredays later at time promised. He assessed condition, gave me brochure for products they use and provided a fair estimate the next day. Their crew of 4 craftsmen arrived 10 days later completed the entire job (single story home) in only 8 hours spread over 2 days. The crew was very respectful of my property and completely cleaned up the job site. The owner (Jerry) even payed a visit at the end of the job which i thought was a very professional and classy thing to do. The other thing which is impressive is Protec roofing is based in Bakersfield and my home is in the Tehachapi mountains which is about 58 miles away. The roof looks OUTSTANDING ! Thanks Protec roofing.

I have always had this concern with anything that has a really long warranty... Will the company be…read morethere to service the warranty or is it all just a big scam. Well, I had a roof done about 9 years ago by a company that does not exist any longer. But that company was bought by Bakersfield Roofing. That roof has a leak, so I contacted the original company, which forwarded me to this one. It was a crazy stormy weekend, which is pretty rare in Bakersfield. I left a message that stated something about how I was surprised they were not working because of the crazy weather (it was a Saturday). They never call me back. So I follow up with them, and this is really what the review is about. When I call them again on Tuesday, the owner actually answers the phone. He tells me that he thinks my comments about working on the weekends is rude and that he is entitled to a vacation. That is how it started. I explain how he bought my warranty, and he says he doesn't think that is how it works. I told him I am sure it is how it works because I have seen lawsuits about it. He keeps making very aggressive comments at me, and when I try to respond (in a nice way, trying to get on the right foot), he cuts me off and says he is not going to argue with me. He did this like 5 times... Makes and inflammatory comment, I begin to respond, and then he cuts me off and says he is not going to argue. Then he started asking me if I did something to the roof, and I said, just go look at it. He finally does, which takes way longer than I would have expected. He did some kind of patch or sealing according to the tenant and is supposed to call me back and explain what is going on. He never does. I call him a week later and he made some excuse about HVAC people needing to seal things anytime they are up there (never heard that one before). Blah blah blah, he kept making weird excuses and speculating on what happened. I just want it fixed so it does not cause damage to my property. Bottom line is that even if his work is good and he is knowledgeable I would never work with a person that is this difficult to communicate with. At this point I think he still thinks he does not owe me any warranty service, so let's hope nothing else happens. Adding this after his response: This is exactly the response I would have expected from Jerry. I don't have a problem ordering or paying for work. I have a problem with vendors that are rude, call me names, and like to start blaming everything else before they even get to the job. You can tell from his response that Jerry doesn't understand that my issue is that he is rude, difficult, and unprofessional.

Awesome customer service. Prompt and responsive. Provided us with helpful pictures to share with…read moreour HVAC service providers for potential repairs that were affecting our roof. We appreciate you and will be sharing your info with anyone else in need of an excellent experience. Joseph and Stephanie Crisostomo.

From start to finish the experience with diamond ridge was superb. Alex kept us up to date through…read morethe process, even while we were out of country. We had complete trust in him and the team to get the job done. Even with unexpected findings like multiple stacks of shingles, a pre existing wood shake roof, and some water damaged boards, they offered a fair price and fixed it like new. The new gutters installed also look great!

We were doing a 2-week escrow and the buyer wanted the roof repaired from the home inspection…read morereport. Within 4 days of us receiving the inspection report, this company was able to provide a free estimate, schedule, AND complete the repairs. Everyone in the office and crew were extremely helpful and kind. Thank you guys for expediting this for us and we couldn't be happier with the service. Highly recommend!

"Jesse" was right on time, friendly, efficient and respectful. I would not hesitate to recommend…read morethem.

This review is to follow up the quality of work this company does and warn anyone who may be…read morethinking of using them. My home had a roof installed by this company in fall of 2018. We bought the home in 2019. We have the permits and information from when and who completed it..when I began to notice problems, I decided to look up this company on the internet and see if anyone else has these issues. No surprises, many of these reviews are having the same issues. My roof over the last year (so year 6 of the roof existing, which roofing should not have to be replaced for minimum 20 years. I have sections of shingles in small pieces that have been blowing off periodically for the last 2 years, but recently a huge portion has blown off. We also have a section of attic that is exposed because the vent cover and shingles in that area have blown off or were never installed, not sure which. I don't go up on my roof often enough to know. Shingles are supposed to be nailed down, but also they have a backing to them that over time heats up with the roof and adheres it even better to the area its been nailed to and the underlayment. Bakersfield is not somewhere that has hurricane or tornado winds. Its fairly mild. So the only explanation I have for my continuously problematic roof is poor installation and craftsmanship by this company, which is only more obvious by others having the EXACT SAME issues as me. Please, do not use this company. Save your future self some sanity and money and do not call them.

My home was built in 2020, and the shingles on my roof began sliding off intact--not torn or…read moredamaged, just sliding off. When I contacted Amparano Roofing, who installed the shingles, I was told the issue was due to wind and considered an "act of God." While I understand weather can play a role, I found it concerning that none of the neighboring homes built at the same time appear to have the same issue. The amount of shingles that came loose on my roof was significant, and the situation has resulted in extensive damage that I now have to address. I'm sharing my experience to hopefully help future customers make informed decisions. I would have appreciated more support and clearer guidance from the company in resolving this matter.

they did not do a great job. $1200.00 and they were on the roof for 2 hours and did not do as much…read moreas they could or should have.

We had a small but persistent leak on our roof over our closet that only leaked when it rained. I…read morehave had a handyman patch it twice before but with all the rains this year the leak was getting bigger and bigger and really filling up the bucket. I called around for quotes and Valley Roofing came highly recommended. Dan was so nice and sent someone out the same day to take a look. We received a quote via email later that day and they had our leak repaired within a week! I was very happy with the service. Dan is responsive and friendly and their work is guaranteed.

Highly recommend Efrain & CCR! Excellent work, excellent work ethic and reasonable pricing. When…read moreEfrain brought us the roof samples to pick from, he made sure to explain the products to us and explained the re-roof process to us. He and his team worked hard to get our roof done in a timely manner and were extremely professional. We will definitely be recommending CCR to anyone we know needing a new roof!

Highly recommend! Excellent work! Efrain inspected our roof and clearly explained what needed to…read morebe done. He provided a reasonable estimate within 24 hours, and even brought shingle samples for us to look at. He and his crew worked hard every day until the roof was done. Fascia trim was also installed very nicely. Efrain knew exactly what we needed. He was concerned with the quality and appearance of his work. The crew cleaned up every day before leaving. They stacked their supplies neatly by the fence so they wouldn't be in the way. They did not damage any of our plants or lawn. Once the job was completed they left everything in order. Efrain was very straightforward, respectful, and personable. It was a pleasure to do business with him and his excellent crew.