James is one of those rare people where if you don't just tell them what you want done and rather ask them what needs to be done will give you a fair and honest answer. I got many quotes for my roof. He's the only one that let me know that I really only needed minimal repairs at this time. His pricing is absolutely fair and when my roof needs the re-Roofing in about five years he is definitely the person I will be using. read more

I had several roofers come out and give me a bid on repairing a poorly designed section of my roof that was leaking. James came out when he said he would and it didn't take him long to point out several problems with the roof. It was obvious he knows what he is talking about. He was the only roofer who came out that I trusted to fix it right. Other roofing companies came in slightly lower on the bid but it was obvious they would not be fixing it right and it would be a waste of money. James came in right around what I thought it would cost. He did a lot more than I expected. He not only addressed the poor design he also replaced all the roof vents and a solar tube light. James did not try to add any last minute charges and what he quoted is what I paid. I inspected the work as he did it and I did not have any complaints. I couldn't be any happier with the work they did. These guys are very good at what they do and when it comes to redoing my entire house they will be getting my business. It is very hard to find a good contractor in Big Bear. If you need any roofing repair or replacement I fully recommend them. Take a look at the photos others have posted and you will see the quality of their work. They don't take any short cuts. They do it right the first time. read more

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Roofing by James Costillo is a family operated business. They went above and beyond in installing my new roof. Excellent communication, excellent materials, excellent attention to detail. My roof is beautiful! They also left my yard cleaner than when they started! I highly recommend this company. I could not be happier! read more

James Costello and his entire team did a magnificent job installing a brand new roof on our new cabin and Big Bear. They are reliable, dependable, and very skilled at what they do. They do not take shortcuts and do things right. Their pricing is excellent and their service is stellar. The owner is involved and is honest and lives with integrity. read more

James Costello's company completely replaced the roof on our house and garage, and I couldn't be happier! They did a wonderful job: thorough, professional, and efficient. His communication with me about the project was great, as well as recommendation on shingle color. Also all paperwork was completed promptly so that I can now notify the insurance of the improved roof. In one week we went from a sad roof with missing shingles to a beautiful roof that will last decades. They have my highest recommendation. read more

Roofing By James L. Costello - Roofing Near Me - Big Bear City, California

I can't say enough good things about working with James and his crew. It's hard enough to find decent contractors up in the mountains and James is an excellent one. Professional, great communication, fair pricing, excellent workmanship and efficient. If you need a new roof for your house get the best one with James. read more

Very happy to find this great company in Big Bear! I needed new roofs on all my buildings on the property and James came in at a great price. The project went well and it was completed in the time frame promised. I would highly recommend his work. read more

There is a reason these guys have so many positive reviews. The owner does the work himself. We had James install a sky light, solar powered vent fan, insulated roof, and new shingles. James came over to do a walk through with myself and my wife and we discussed many options for insulation and what would work for our budget as well as city codes and permit process. Everyday James would take pictures of his work and email me the progress for the day and the game plan for the next day. If you can plan ahead, James is worth waiting for. I wouldn't call anyone else. read more

Amazing work! Patched my roof when they said they would. I could not be happier with James and his crew. read more

James was an outstanding contractor to work with. I was not at the house but he quickly provided an estimate. All the work done professionally and he sent pictures detailing everything. Highly recommend him. read more

If you are looking for a professional roofing company, look no further and call James right away. I called James for roofing inspection/repair after detecting a leak from the roof, and he showed up within an hour! He explained the root cause very clearly and walked over the house to make sure there are no other leaks. James fixed the issues right away and took photos/videos of before and after to explain what has been done. He is a very honest, courteous, professional, and knowledgeable about roofing. His pricing is also very reasonable and fair; nobody could beat his pricing and quality of work. I did get a few quotes to repair the roof and Jame's quote was significantly less than the others. I am very pleased with his integrity, honesty, and professionalism. James Costello Roofing will be the company I will contact for any future roof repairs and eventually new roof installation. Thank you very much, James. read more

James was so professional. He caters to the home owners that do not live locally so well! We got daily updates with photos when he was installing our new roof! You definitely won't regret using James! read more

James was great to work with. He got out to our home quickly to do some minor repairs and a roof certification for us. They got out quicker than promised and performed the work just as they said they would. Formal documents were sent promptly following service. A+ all the way! read more

We had our roof redone play James Costello about 4 years ago. I can't say enough good things about this man and his company. The installation was perfect, the cleanup was immaculate and the price was the lowest among the many roofing companies from whom I requested a quote. I can't recommend this roofing company highly enough. This man knows how to run a business, manage his employees and provide quality service with quality product. read more

We just had our roof in Big Bear redone and had James do the work. Don't bother with anyone else just call James period !!! I would if I could give him and his Brother Brian 10 Stars ,all facets of the work were excellent. Don't waste your time with anyone else. Thanks James & Brian Chuck & Barbie read more

James Costello Roofing gave me incredible service from beginning to end. When I phoned the company, Jimmy answered the call personally. He was courteous and professional, and after a quick phone consult, he met me at my property for an estimate. I'm always skeptical when a contractor comes in for estimates, but I was pleasantly surprised. When he looked at the roof, he gave me his recommendations and they were totally fair and reasonable prices. In the end, I asked for some roof repairs and sealing. He repaired and sealed everything right before the winter storms and we are finally leak free. I would highly recommend James Costello Roofing without hesitation. If you need service, call him ASAP. Don't waste your time with anyone else. Highly recommend! read more

I recently had to have a roof replaced on my cabin in Sugarloaf. Although I deal with several skilled professionals in Los Angeles, I was at a loss as to how to find a reliable roofer in the Big Bear area. Owing to a winter storm, most of the roofers I contacted were too busy to get back to me and those that did submitted bids that were not as comprehensive as James' bid. Not only was James' bid very competitive, he took the time to meet with me to discuss the project. Despite being very busy, he was able to squeeze my small job in between his much larger projects, finishing the job in record time. He and his brother, Brian, were very professional and did everything as agreed to. I cannot recommend James highly enough. read more

5 Stars hands down! James is very competitive, very accommodating and extremely easy to work with. He is also very knowledgeable. He put on a new roof for me and I didn't have to be there once. 5+ Star experience all around. I would recommend James to anyone looking for a new roof or roof repairs. Thanks again for everything James! read more

One of the best things about using James is during winter storms I don't have to worry about my roof while I'm not there. He was easy to communicate with and extremely thorough with everything that needed to be done in the repairs and replacement of our roof. Daily he would send pictures and updates during the job. We truly appreciated the clean up after the job was completed, I honestly only found maybe 3 items missed. By comparison I was still finding so many nails etc for 4 months from the roofers who did our main house down the hill. We were extremely happy with the completed project and the services we received from Roofing by James Costello read more

We had just replaced our roof two years ago with a "lifetime" guarantee. Turns out the other roofer had just tacked a sheet of roofing material to the top of the house and the wind blew it back like a blanket. When I attempted to contact the other roofer to ask about the "lifetime" guarantee, I found out HE had died 6 months earlier. So much for the "lifetime" guarantee.... This time I did my homework. Mr. Costello is one of two trustworthy roofers in the Big Bear area based on my checking with . local contacts. He was prompt, thorough, cost competitive and in excellent health... :-) read more

These guys are awesome! If you need a new roof, look no further. Very polite, always on time, reasonably priced and their work is absolutely to perfection! They got the job done quick and cleaned up to the point that we couldn't even tell that they had been here. It was a pleasure doing business with James. He has a great eye and even fixed some flashing issues we discovered after the old roof was torn off. His entire crew was amazing. LET IT SNOW :) Thanks for a great job. We recommend this crew to anyone looking for an awesome job to be done. read more

Roofing By James L. Costello - Roofing Near Me - Big Bear City, California

Called 3 times for a roof repair over a 3 week period. Sent a few txt and tried yelp quote. Zero response. Granted we had a few very good storms in Big Bear recently, but a simple reply goes a long way. read more

James and his team just finished installing a new roof up for me here in Big Bear. Great work and they were done quickly and efficiently! Great business! read more

Very professional fast and efficient work. Let me know exactly what needed to be done corrected what needed correcting and are very very good roofers. I would recommend them to anybody read more

Do not bother to get other quotes! James is amazing!! He quickly provided a bid. I delayed, then reached out to him last minute (my bad) He fit me in and got it done. He came on time, did what he said including a repair of my other house for free! Just don't bother with anyone else. Cannot say enough about my wonderful experience. The roof is beautiful! Thank you James! read more

James Costello and his crew did an excellent job on our roof in the city of Big Bear Lake. They started on time and cleaned up all debris after the tear-off. They used top quality roofing materials and did an outstanding job on the installation. They cleaned up again after they finished. Also, their price was fair. read more

James was out of my service area but took the time to point me in the right direction. A+ for customer service.

I have installed several roofs in the past 30+ years as a real estate professional, James Costello and his crew are the Best! They were professional, knowledgeable, diligent and courteous. For your information, James Costello was certified as Certain Teed Shingle Master, he had to go through a special training over 1 year to get certified as Shingle Master. Shingle Master Qualification Requirements: *7+years in business - 1 year in their certified program *99% customer satisfaction based on GAF Independent surveys *$1 million general liability coverage and proper and valid worker's compensation *Satisfactory rating with BBB *GOOD or better credit rating *Clean banking record (no overdrafts, negative information) *Clean distributor reference with excellent payment record for asphalt shingles and roofing materials *No unresolved liens or judgments *Good workmanship record I did investigate with his insurance company and his work, we can't be too careful with such a big project especially in mountain region! read more

James went out of his way to make sure the job was complete by when he said. Great doing business with you. I will definitely refer you to my friends and family read more

I agree with all these positive reviews. I just got a new roof, James and his crew finished ahead of schedule. They left it cleaner than when they arrived and the roof looks great. I would recommend James and his crew. read more

James was recommended by a few locals in Big Bear. He seemed very knowledgeable and was in fact professional when he can over to give a bid. At the end of our meeting he wrote a bid on a card that was 2x higher than the next bid... from otherv reputable, licensed contractors. I dont know what his deal is, but we wont be using him or recommending him. read more

Just got a new roof! It's all true, James and his crew are professional, courteous, and so hard working. They were prompt and finished ahead of schedule. A monster satellite dish was removed, not easy but James and his crew got it done. Patched and painted with pristine detail all holes including woodpecker damage which he agreed to do at a very fair price. James even reinforced a split facia board he didn't have to do and went the extra mile to conceal the bolts. His price includes the roof warrantee which he registered for us at completion. Totally full service and a nice guy too. Left everything clean. We definitely will use James L. Costello again. Thank you James! read more

Quality craftsmanship. James was very professional and friendly. Job was started on time and completed early. No surprises. Just quality work. Highly recommend. Our Big Bear cabin roof is the best in the neighborhood now. read more

Got a couple of bids to replace the roof on my 3 BR house, James came in somewhat lower. He and his crew were awesome. One recurring complaint people have with contractors is that they use small things that come up during projects to stick it to customers with inflated add-on costs. I asked James to re-attach some loose fascia boards and he did it for free. Then I asked him about a damaged shingle on my shed, which was not part of the contract, and he replaced that for free as well. His crew was professional and efficient. Highly recommended. read more

Very difficult to trust your hard earned dollars to someone you have little information about, that is why programs like Yelp allows consumers to become informed. It is especially important when using services that you have rare occasions to encounter, such as roofers. Using the reviews from others who used the services of Roofing by James L. Costello, I made a call to him to obtain an estimate to have our Erwin Lake home re-roofed. James was quick to respond and very professional. His team did an excellent job of explaining the process and replacing our twenty year old roof with modern materials. James is apparently know in the area for his quality work and trust. I'm glad we found him and would highly recommend his services. read more

James and Brian are professional, friendly, knowledgeable, efficient, and thorough. They did a great job repairing our roof. I would definitely recommend them to anyone with roofing repair needs! read more

I definitely recommend James and his brother Brian for your roofing. They really know their craft, especially for roofing in the mountains. They did a clean job and on time. They even did some extra flashing work for me that the builder missed when the cabin was built. Very competitive pricing too. read more

James and his crew are amazing! Showed up on time and started work on the day he stated they would. Couldn't believe how fast they get the job done with quality craftsmanship! Thanks so much! Don't hesitate to use these guys when you need a new roof! read more

I used this roofing contractor for my cabin in April of 2018. I never disclosed that I have a contractors license and my evaluation of this contractor is from this perspective. He is a credit to the contracting business. All aspects of putting on a new roof was done professionally. Everything you would hope for; fair price, shows up when his says he will show up, good communications, nice work, good clean up, does not over price any unexpected extra work. I ended up giving a nice tip. Reminds me of the old days when I would complete a job, most of my customers would pay me more than I billed them because of the work I provided. If you choose this contractor I feel confident that you will have a similar experience. read more

I recently reached out to three Big Bear roofers after noticing a leak. The first response was simply rude. The second was kind, but lacked detail. James Costello is the only roofer who followed up with a proper quote detailing the necessary work, and breakdown of related cost. He was prompt, very professional, entertained a number of questions from my husband and me, and agreed to inspect our attic for water damage prior to doing any work to guarantee there wouldn't be additional charges added to the original price quoted. After signing our contract, James and team showed up on the day and time promised. He completed the job (a complete tear down and new roof) in the predetermined number of days without delay, and hauled away all debris and trash (and then some). The new roof looks amazing! More importantly, we've discovered a gem of a roof contractor that earned our trust. Strongly recommend! read more