We hired Roofing Exteriors Pro to install our Christmas lights and had such a wonderful experience. It was our first time using a company for holiday lights, so we weren't sure what the process would be like--but everything from start to finish was smooth, professional, and genuinely joyful. The lights turned out beautifully. Our whole family felt the holiday spirit in a new way, and multiple neighbors actually stopped by to tell us how great our home looked. It truly felt like we became part of the winter wonderland on our street. Everyone we interacted with was personable, knowledgeable, and communicative. And Terry, who handled our installation, was incredible--so detailed, careful, and clearly excited to make it look right. When we saw the finished display, my family even cried. That's how special it felt. We'll definitely be booking them again and highly recommend Roofing Exteriors Pro if you want a stress-free experience and lights that bring real joy. read more

The deck was great, but the steps are shotty. Gaps and uneven railing. Requested under decking be included in estimate. It was initially but after requesting a better breakdown of the cost it was dropped. Four times we told sales rep gk to fix the contract. He never did and the owner of the business was rude when we called about it. From the first down we gave specific date for the project to start. After signing the contract they tried to push us to start sooner. They wanted access to the house when no one would be home to do the windows. NO! They started on the siding while we were at work. We came home to them applying the wrong color siding. Will never give them a good review after the treatment we received from the owner and their quality work ethics and aggressive behavior after the contract was signed. read more

After some lack of communication the deck was completed and it's actually awesome just a couple of minor glitches

Salesman is good at his job , but thats about it. From the number of crewmembers..... to the time it would take.... to the company completely ignoring us and our concerns about the supposed completion of the project. Builders took shortcuts that were not noticed until we started digging around deck for beatification with fllowers and rock and such. Choose another company. read more

The roofers were supposed to be here Thursday Oct 10 between 8-9. No one ever showed up. Got a call about 11 from Sharon saying the roofers couldn't come because their truck broke down! The job would resume on Monday 14 between 8-9. Said alright what else could I say. Friday 11 of Oct woke up to our dog going crazy because the roofers were here at 7:15. This is not Monday! The communication is terrible and it makes me wonder who is really running this operation. Peter the salesman seems really interested in our project however once the project started you cannot get hold of him!! So far I am not impressed with Roofing Exteriors pro! This company needs to get its shit together! The workers did a good job no complaints with them read more

Initial work order concerning a roof leak included, removing existing shingles over area involved, installing Certainteed Winterguar and ice and water shield at all gutter lines rake edges, and valleys install underlayment to keep roof dry, installation of a new ridge vent. Install new pipe and chimney flashings. The estimate was $850. I had to make several calls to get the work scheduled and when the work was performed, all that was done was application of sealant. It took approximately 15 minutes. For this, I was charged $500. I am very dissatisfied with this company and cannot recommend them. Also I would like to mention that I found this company through Home advisor/Angie. I am disappointed in them as well. read more

I called to have a window replaced and two pieces of vinyl siding. They said it it would take 3 weeks for the window to come, which is normal. They came to put the window in and they ordered the wrong size. They left all my siding, that they took off, next to the house and left. They also didn't reseal my window. I had to call them 3-4 times to come back and fix my stuff. It eventually took 7-8 weeks to replace my one window, and it doesn't even look like the other windows. The contractor was asking to borrow a ladder and rags because he didn't come prepared. Completely unprofessional. They will never have my business again. read more

I have worked on crafting this review throughout my entire experience with Roofing Exteriors Pro and I hope that it can help others not get treated the way I was. I will start with this: the work itself is fine by my estimation as someone who does not do construction work. I am having a friend who's father is a contractor come out to look at everything based on how I was treated to confirm this. I had a front porch, back porch, roof and gutters installed for my home. It was a little under $25k to do this. I do not feel that the work provided was worth the amount I am paying for it combined with the stress and the miscommunication I dealt with through this process. My long winded review to justify this is as follows: Mylas, a member of the sales team, absolutely talks a big game but does not follow through. The initial meeting where I discussed what I wanted seemed to go well. I listed off my vision for my front porch and how I really just wanted a basic back porch to make it easy to let my dogs in and out. The main things that I put emphasis on were having latchable and lockable gates at the top of my stairs and ramp in the front, an octagonal bump out for grilling, planter boxes built into the front porch, wraps for the columns to match the porch, a privacy wall on a 5 foot section of fence that was going to be significantly shorter than the rest of my fence once my old back porch was removed and good communication throughout the entire process. I made it known to Mylas, the secretary and one of the owners many times that I needed to know before anyone came on my property so that I could bring my dogs to work and not put them through undo stress. Here is where I failed as a client: I did not ask for my estimate to be broken down from construction jargon into plain words. I asked if it had everything I requested (and listed those things) and was assured that it did. I signed the estimate and secured my loan and the work was started. My roof was started and finished with no problems within the week. The secretary called me beforehand with possible dates and I was able to choose the one that worked for me. I waited about a week and a half with no communication before I called to see when the work would be done. There had been a fair amount of rain so I wanted to ensure that I communicated that I was okay with waiting and get a better idea of when the construction would start so I could plan. I work long shifts in hospital management so my schedule can be difficult and I needed to plan for my pets. Everytime I spoke to someone I would get the equivalent of a verbal shrug as an answer to this question. I told everyone I spoke to many times that I needed 24 hours notice before anyone came to my property. I did this so many times that I could tell I had irritated them and they said it was noted in my file. And then, with no notice and out of the blue on a Monday morning, my driveway was full of construction workers. As I was at work, my brother was able to ask them what they were there to do that day. They said the gutters. My brother asked them to come back on Tuesday since the dogs were at home and they were clearly irritated about this. I called on my lunch and reiterated that I needed to know dates and times people were going to be on my property. On Thursday at work I got a call from a family member that someone had cut part of my less than 5 week old lawnmower in half. He has also witnessed one of the workers yank an outlet from the wall and try to wrap the wire back. This knocked out power to some of my appliances and part of the outlets in my house. When I called about this I was told an electrician could come out sometime and they would figure out what happened with the mower. The final walkthrough was a farce. They basically said it was my fault the little things I wanted weren't done. They refused to have an electrician come out. I was interrupted and belittled many times and told that I didn't know what I was talking about because I wasn't a professional. They told me they were more upset about the fact that the workers didn't remove stickers from the wood and sand down edges. In the end they reimbursed me the cost of my damaged mower and took the broken one and gave me $500 for my trouble and tried to make me feel guilty by saying they were writing up the entire staff. This was after saying they had never had complaints like mine before. They blamed the bad communication on the owners being out of the office for 3 days and the fact that it rained. It was excuses on top of excuses without an adequate apology and an insult of $500 as clear hush money. read more