Very friendly staff. They helped me different varieties of rug as well as different sizes based on…read morespace and budget. Their rugs are made of real fabric.

Oggi did a great job informing us of all the different types of rugs and their options. He is a…read moretrue pro and does not pressure you in to anything, which my wife and I appreciated. We now have some really beautiful rugs which we hope to keep for a lifetime!!!

I had a disappointing experience at the Menlo Park store. I drove up from San Francisco while…read moresetting up my new place and was hoping to get real guidance choosing a carpet. Instead, the associate I spoke with came across as condescending and dismissive. When I showed him a carpet I'd found online, he didn't really try to help or explain options; it felt like he just wanted to move me along. He repeatedly pointed out that the carpets I was considering were "cheap," and when he mentioned another one was around $4,000, it came with a "well, that's expensive -- what's your budget?" tone rather than an attempt to genuinely guide me. I went in because I'm not an expert and wanted knowledgeable advice, but I left feeling unwelcome and talked down to, which was disappointing given the positive reviews I had read beforehand.

The show room is limitless as the quality of the rugs. What…read moreis even better is the service. Rico and Alberto are extremely knowledgeable and helpful. Great professionals, they made the whole process easy and enjoyable. Very trustworthy people.

We had heard of Giorgi Brothers for years & when we decided to upgrade our furniture, we walked…read moreinto the store in So. SF. WOW. From start to finish, Giorgi Bros was one of the best retail experiences we've ever had. We were greeted warmly, asked if we wanted to look around or was there something they could show us. GREAT question. We told the saleswoman what we were looking for & she walked us all the way to the back of the showroom & showed us exactly what we had pictured & hoped for. I don't think that's ever happened to us before. Sales process was easy, they asked for 50% down & let us know about when the furniture would be ready for delivery. Here's where it gets even better. About 3 weeks after our visit to Giorgi Brothers, we stopped into a furniture store in San Bruno to look at tables. We saw the same sofa we had just purchased at Giorgi, but it was almost $300 less & they offered free shipping. Now what? Too late to cancel, but quite a price disparity. I got a written price quote from store #2, submitted it with a gently worded email to Giorgi Brothers, asking if they might consider matching the price and they said YES. I was floored. I want to give big props to everyone at Giorgi Brothers for their above & beyond excellent service and standing by their policy of price-matching. They now have us as customers for life & we are spreading the word to everyone we know who's in the market for beautiful furniture & quality customer service

The team at Giorgio Bros. not only offers very high quality furniture, their customer support is…read moreexceptional. Even after warranty when we had a problem with our recliners, Alisa and Mauro were a great help and got the recliners back in great shape with minimal charge. Next time we buy furniture or rugs, we'll be going to Giorgio Bros. Dave Plumb

Everyone was incredibly helpful, nice and were able answer all of our questions. I was able find…read moreexactly what I was looking for at a great price.

Great selection, competitive prices. We bought our LVP flooring here through recommendation of our…read moreinstaller.

Everything from when we walked in the gallery door to when Sami and his team left our house was an…read moreenjoyable learning and purchase endeavor. We love our rug! Thanks Sami!

We had such an amazing experience at Medallion Rug Gallery! We went in looking for a living room…read morerug, and Sami looked after us. He was incredibly knowledgeable, patient, and showed us a fantastic selection. To make things even better, Sami and his team brought a few of our favorite options right to our house so we could try them out in the space. That extra step helped us pick the absolute perfect rug for our living room. Thank you

Iconic selection, was given the most incredible price on a beautiful lamb's wool rug from Pakistan…read more Could not have had a better experience and will definitely be back! Superbly knowledgeable and kind, helpful and understanding. Cannot recommend enough, and we are soo happy!

Pak Oriental Rugs is the best place in SF to buy a world class hand knotted rug! We bought a…read morespectacular hand knot rug with camels on it, it's one of a kind and is a masterful art piece. The owner is a 4th generation rug maker and is super kind and knowledgable! Don't waste your time anywhere else, just buy your one of a kind, amazing quality rug right here!

I recently purchased a beautiful and very unique rug from The Oriental Carpet in Menlo Park and I'm…read morethrilled with it. I received excellent service from Sasha and his team. I had selected a couple of rugs in their store & they brought the rugs to my home and set them out so that I could determine which rug was the perfect fit. The team provided a rug mat, moved furniture and found the correct position for the rug. I shopped at about four other rug stores in Menlo Park and Palo Alto and no one came near this level of service. In addition, there's no way an online rug store could provide any of this excellent customer service. The Oriental Carpet is the only store for superb customer service and stunning rugs!

I just had my 15 year old sad looking Oriental rug cleaned…read more The service was excellent and the rug came back looking almost new! I highly reccommend!

I rarely need professional rug cleaning but I was fortunate enough to have a few different persian…read morerugs (handwoven) that needed special care and I wasn't about to hand wash them and beat them on balcony hahah. Aryan and his team came to the rescue fast. And when I mean fast they gave me The cheapest quote, responded immediately via yelp and phone, and even picked up same day. They came to my place To pick them up, which was an easy transaction The service took over a week as the rugs are naturally dried. And then they were delivered back To my home. The rugs came out beautifully and super clean. Aryan was professional, communicated frequently, and made payment super easy electronically. Everyone maintained social distancing and with mask. I'm So glad I got this service done and will continue to use this company for all my rugs now in the years to come!

Aryan responded quickly to my request for a quote, and they were able to pick up the rug the same…read moreday. The rug was cleaned and delivered as scheduled- 6 days later, and it looks beautiful.

We purchased a 12-foot runner for our kitchen a few months ago. The longer we have had it the more…read morewe like it, not only how it looks, but how it feels. Boga Rugs is a family-owned business that sells good rugs at a fair price in a comfortable showroom in a convenient location in San Francisco. Overall, a very positive experience.

BOGA RUGS cleaned a couple of my rugs last week. They turned out great. Highly recommend them. They…read morepicked up and returned my Clean rug without any hiccups! Highly recommend!