I have doing business with them for many years now. Sandy is absolutely amazing and I will go to her long before anyone else in town!

I ordered my daughter an Ashley bedroom suite from Rooms for Less on April 5, 2014 and it has been nothing but a headache. When I placed the order the man who wrote my order up was confused about what bed pieces he needed to order, which resulted in the wrong bed being ordered. We were told we would be called the next Friday to set up delivery for Saturday. After waiting all day for a call my husband called them. He was told he would receive a call back. After an hour of no call back he called them again only to be told that they didn't have our entire order and the piece that was missing wouldn't be in for another few weeks. He asked that they deliver the pieces they did have in stock. Despite initially being told that we would have a Saturday delivery they told us the earliest they could deliver it was Monday. At delivery is when we found out that they had ordered the wrong bed. I called back to the store on Monday, during delivery, to let them know of their mistake and the wrong bed being in my house, to which I was again told that I would receive a call back, which again never happened! After a few hours I decided to drive to the store and go in person that way I didn't have to wait anymore for phone calls that were not going to come. The woman put in the order in, in front of me, and told me that she was hoping to get it put on the truck they already had out this week. When we first placed our order we were told that Ashley arrives in 7 days. Now that we are waiting for her bed we are told that it takes 10 to 12 days for Ashley to come in. On top of that 10-12 days they are making us wait an additional week for delivery. We are now being told that it will be May before our daughter has a bed. We were lied to at our initial order and now they are doing nothing to ensure that we are satisfied customers. We have hardly even gotten an apology. I would not recommend this store to anyone! It might cost a little more to order from someone else, but that money would be well spent to not deal with the headache of this store and their associates! read more

I ordered a couch, recliner and two end tables. The end tables were the leftover part of a set of three tables but I did not need the other piece anyway so the two tables were fine with me to buy. Three weeks later the furniture finally arrived after being told repeatedly they would be arriving any day. The tables did not come with the couch and recliner to my house. The driver said they couldn't get into the store to get them. When I called the store they said one table was in their store and it was open and the other was in the other store that no one had a key for and that they would be delivered Monday, this was a Friday. Monday came and went with no delivery, I called a few days later and arranged delivery for the next day. When the two tables were finally delivered, I signed off for them before inspecting them closely. As soon as the driver left, I called and asked him to return so that I could send one of the tables back since it had drip marks on the entire four legs and around the top edge were the top is attached to the legs. I tried to clean them but the marks remained. He said he would come back and then did not return. The store called me and said that they would not replace the damaged table and that I would need to buy a new three piece set since they could not break up a set. They offered to pick up the table and give me my money back for the one table but then I would only have one table and not a matching set. I took the offer of a check for $25 for the damage. I asked for the owner to give me a call but never heard from them. I will not be using this store again. It took too long to get the furniture and being told the table couldn't be replaced because it would break up a set is not satisfactory. The set I bought was not not a complete set since they had already sold the third piece so I know that they do break up sets.I assume the owner does not want to tend to good customer service so I do not want to shop at this store again. read more