This place helped my dog Lyra who had deep sores on her stomach for two years a vet couldn't do anything! I came here! they told me what to put her on and within 6 months her stomach was better... They know so much here they look through there food monthly to see if the provided have changed anything. they really have your animals back. my other dog William is about to turn 13 & has had hip problems since he was born. They of course helped with that. My two cats out on real food now and there whole personalities have changed! they are so happy! both 13 years old. Trust this place & be patient doing it the right way does take a little time. just like with humans! Indy & Fishers & Carmel wish they had a place like this. my mom comes all the way from fishers. THIS IS HOW PET STORES ARE SUPPOSE TO BE! read more

"We are what we eat" -- My favorite place to shop for our (not so young anymore) pup! My interest was initially sparked when I heard an advertisement piece on WLBC (for those that don't know, WLBC is a local radio station). A little background: B (9 pound Toy Poodle) has always seemed to suffer from dry skin and a sensitive tummy. We had him on ScienceDiet for years. Still didn't seem "happy".. he was progressively more lethargic and had coat, tear and joint issues... so, long story short, to Roo's we went! Thankfully, everyone was super receptive and GENUINELY seemed to WANT to help! (Something kind of hard to come by, these days..) The main point I want to get across is that these folks source quality products and they really care about educating people on pet food! (Diet details below) Lastly, I think the products are very reasonably priced! Our cost of feeding him is only around $1.50-$2.50, per day! & yes, he is spoiled! If you have pets, what are you waiting for!? GO!!!! Diet Details: We made the switch to Blackwood and have also been introducing raw in small amounts. We also incorporated pup yogurt and goats milk. We are now on our third, fifteen pound bag of Blackwood Sensitive Skin & Stomach Formula, Salmon & Brown Rice Recipe. I'm pleased to say that I'm thrilled with the results! B's coat grows in MUCH more quickly and it is SO SOFT! His "excessive" licking has decreased quite a bit and he is FULL OF LIFE! He also "goes" more regularly and does not bloat. And his "spring knees" are no where near as bad as they used to be.. Pictured are a few things that we have purchased. I should have taken more! read more

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Tried calling today to use self wash station but wouldn't answer phone. Left a message but didn't receive a call back. Stopped by the store and spoke with attendant who said self wash station was first come first serve and no reservations. Said she was very busy and tried calling me back but I never received any calls and I was only person in the store. Went home to get my dog and came back and all of a sudden they're booked all day. But I was told I couldn't reserve a spot. read more

I am adopting a kitten soon so I came in today to look at what supplies I could purchase locally. Roo's has friendly employees, a wide variety of products for different types of animals, and cats for adoption in the back. The employee who worked with me answered my questions and was kind enough to explain products that I hadn't used before to me. I will be going back for my future pet needs! read more

AHHH! The Muncie location is amazing! I went for the first time today. The place is clean and friendly. They have adoptable cats and kittens. We got a free goodie bag full of TONS of stuff for my new rescue dog. They have training and a small dog park we'll check out. We will definitely be coming back. read more

Love Roo's , they are so helpful and have great pet products. I only shop Roo's for my dogs food. The staff always greet and treat customers superbly! read more

I just checked out Roo's Holistic Pet Supplies, which opened this week. This place is awesome! They have my boys' favorite treats for 1/3 less than Amazon (the other pet stores in the area don't have them). It was clean and the customer service was exceptional. The owner took time to talk with me, expertly answered every question I had about their products, and is looking into getting a product I regularly need to buy online. No one tried to push or up-sell me on products, which I really appreciated. They also have tons of samples for dogs and cats. This was an extremely positive first experience and I highly recommend visiting the store for anything pet-related, even questions. read more

The best pet store! Awesome products that are good for dogs, safe, and nutritious. Wide range of fun toys. Amazing, knowledgeable staff. Thanks y'all! read more

I was told I would receive the pet pictures that I paid for within 4 days. On the fifth day, when I had yet to receive my pictures, I called Roo's. They told me to contact the photographer on facebook. They offered no help or solution. I contacted the photographer myself, she stated she already sent them to me, which she did not, and that she would send them right away. She never sent them. Roo's took my money and I did not receive what I paid them for. read more