Rooter Ranger sent Jose out to my house. I had some kind of a clog in my line. He came and took care of my issue. Everyone quoted me $250 and up to come out tonight. I paid a fraction of that. Keep up the awesome service Jose read more

Scheduled for 11am. Waited until 3pm. No one called to say they were running late. Eventually had to cancel because I could not stay later. No apology just got a text confirming my appointment was cancelled. read more

They said they would come at 2 pm to fix what they failed to fix the previous day and kept telling us all afternoon into the evening they would call us because they had another emergency to respond to first . All day and no one had the time to come. read more

My water heater went out and needed to be replaced. When I contacted my home warranty, the company they were contracted with could not complete the service for an entire week. This was not acceptable so rather than waiting I chose to pay out of pocket for Rooter Ranger to complete the job without using my home warranty. Initially, Rooter Ranger was great- they came to the house to assess the water heater on the same day and scheduled to replace it the very next day. Rooter Ranger arrived on time and began working right away. The workers were very nice, professional, and helpful. Unfortunately, a few hours into the job they told me that there was an additional part on the new water heater that needed to be fixed and they had to leave to go get it. This is where things started to go sideways- rather than simply picking up the new part and returning to complete the job in a timely manner, they didn't return. I called their call center multiple times to ask for an update and was never connected with the service advisor or the team that was working on my job. Every time I called the call center I was told that they will be calling me back within minutes with an update- and every time nobody called me back. After 8 hours, I finally received an update @ 8p and was told my crew left my job earlier to go complete ANOTHER job and now they were headed back to my house. I understand that things happen, however, the fact that there was zero communication or update on top of the fact they left my job was beyond unacceptable. To make things worse, once Rooter Ranger returned to my house to complete the job, I was informed that they would not be able to finish that same night and they had to leave. The next morning Rooter Ranger arrived to complete the job and I was greeted with multiple excuses about what happened the previous day- yet there did not seem to be any sort of accountability for the horrible communication or the fact that this job turned into a 36 hour headache. In the end, Rooter Ranger completed the job, however; they completely failed at providing the "5 star service" they pride themselves on. A complete breakdown in communication, zero accountability, a service advisor that was uniformed and kept in the dark about the proper details of this job, and an all around poor customer experience leads this one star review to be deservedly earned by Rooter Ranger. I have since hired another company to replace and install an entire home Updated water softening system. The job would have certainly been for Rooter Ranger if they did not fail to meet my expectations with the water heater. read more

We had a kitchen sink clog and it was time to have someone look at it. We chose Rooter Ranger because of the Yelp reviews, and we do our homework. Deven was our repairman and he and his crew went above and beyond in helping us figure out the source of the clog. He provided great service and suggestions for a permanent fix. The value of the work performed far exceeded the price we paid. Highly recommend. We will definitely use them again! Thanks guys! read more

I was a little disappointed with the experience. The tech was fine. He was professional and cleared my clogged dishwasher drain, but I feel like I was scammed because this company advertises $33 for this type of service, but I was charged $99. If I would have known that, I would have just used my warranty that would have been much cheaper. read more

UPCHARGE mentality! Call around get estimates for fairer value. Tried charging me $1200 for hydrojet. Told him other companies were charging 600-800... tries to take advantage of naive ppl. I gladly stayed away. My servicer was Bob. read more

Prices to high tried to charge me 650 to put in a sink faucet that I bought myself for 49 dollars and had it installed for 100 dollars the. They keep harassing me about they can all of a sudden give me a better price buyer beware read more

When I called for a clogged kitchen sink they responded within the hour. The person that came his name was Scott and he was just so personable and polite and wonderful and my drain was fixed within the hour and lo and behold It was only $47 if you can even believe that !! That was just fantastic service. Very nice person. The receptionist that took my call was lovely. I highly recommend. Highly. read more

Shala fixed the problem we couldn't. We scheduled a last minute appointment this morning and she arrived within the hour. Her attention to detail, letting me watch and learn, her professionalism and kindness were so appreciative. Such a great asset to the team and someone I'd do business with any day. From the snake to cleaning up at the end. We are beyond thankful. read more

Rooter Ranger - Plumbing Near Me - Las Vegas, Nevada

I had a toilet backup with a great amount of sewage. Their prompt response was greatly appreciated. The representative Deven (hopefully I spelled his name correctly) made me feel comfortable and explained everything in great detail. Because of the problem he had a company come immediately and yes there is moisture under the tile. A technician was sent out and cleaned out the drain that same day. The young man Parker was very professional and courteous. I am very happy with this company and will definitely recommend them without hesitation. read more

Super smooth service called and they showed up in an hour or 2 so smooth plumber was nice and did way more than asked and price was reasonable couldn't have gotten a better experience! Will definitely call again when needed read more

I had a leak in a water line hose. There was water all over my kitchen. Rooter Ranger Plumbing came out within an hour and a half, which was the fastest time quoted during this water spill emergency, and Technician Mykola was super kind and helpful. The price quoted was way less than I was expecting which was an even bigger relief. Thank you, Mykola! read more

Mykola was amazing, very honest and trustworthy!!! He was able to replace my garbage disposal and get the new one installed very fast!! good quality service! The value was amazing and I definitely recommend Rooter Ranger plumbing to all my friends and family!!! Thank you!! read more

they gave you a very reasonable price of $49 to free a clog , but when got there , the technician would make up story to lure you to have the pipe camera inspection due to unable to snake through for $ 150 , then after that they told me the cam shows that the pipe was not installed up to code .that's why not able to snake through. tell me they have to open my bathroom floor and repiping it up to code , give me a quote of $ 19 00 without retiling . when I call another plumber for second opinion, he just snaked it fine within 10 minutes , everything flows smoothly ... so stay away from Rooter Ranger , scammer , dishonest , shameless read more

Thank you, Sean, for working with me and installing a new and upgraded toilet. Much appreciated. Monquie was very professional and helpful answering all my questions and concerns. read more

Have a leak under my kitchen sink. The plumber came out and said my plumbing is fine it's my dishwasher that's leaking, and I need a new dishwasher. Soon after he left I ran my garbage disposal with my sink water turned on. Water came pouring out below my sink and my dishwasher wasn't even on! Not sure from where it's leaking. That's why I thought I hired a professional. Wasted $100! read more

I highly recommend rooter ranger plumbing. Their service was exceptional. They are currently running a special so pricing was very affordable. Thank you very much! read more

I had sewer problem & it's not pleasant. I have Travis their team manager & Ian Johnson & Antonio & the rest of the team of Rooter Ranger Plumbing to thank for. Very professional & arrived on time. They are very pleasant to work with. Explained everything well from job to do to estimate. Very honest & I appreciate you all. I am very glad I selected the best plumbing in town. Me & my husband are very thankful for your expertise. Well Job done. Thank you guys!!! read more

I would suggest avoiding this company if you need emergency work done. The communication is bad, and they kept changing the time as to when they would arrive. We made our first call at 2:30pm and after numerous calls changing the time, the last call at 8:30pm was to tell us they didn't have anyone to come out, but they would place us on a priority list for 7am the next morning, only to be a no call no show. We had no water and had no clean closes for work and no water to shower, so my husband had to miss work. He called another company, and they arrived within the hour and was on time. All they had to do is say they were unable to help, and we would have moved on and found someone who could meet our needs. Just plain disrespectful. read more

I had Mykola at my home to clean out my drain and he found grease, he was very professional and honest. At had to get jetting to fix my problem. The next day Ian Johnson came over and fix the problem. He also cleaned my mess that came out of my drain. I would highly recommend this company. Jerry D read more

I want to thank Seth Adam's for his help with our whole house repipe. Seth helped keep the price down and his suggestions will save my wife and I money in the future. He also recommended a new water heater. Our water heater was over 11yrs. His professionalism was reproach. His willingness to answer our questions was reassuring. I would highly recommend Seth and Rooter Ranger. James and Cheryl Messerschmitt read more

My auntie needed some plumbing done. And saw the commercial on TV and she called that morning. They made an appointment same day. Gentlemen named Louis Bentley showed up so professional and friendly! The price was great! And the service was done effectively! And I would highly recommend Louis and Rooter Ranger for your plumbing needs. I was happy that my auntie didn't have to stress about that anymore! read more

You were here Friday 01/19/2024 I was told I would receive a call on Saturday with an estimate and that never happened. Why is that? I spent 5 hrs Friday looking for a plumber and found you via Google. I called you because you are a family owned and operated. I was so excited to get the help for my disabled veteran father. Than I hear nothing from you. Very disappointed. Finally on Monday 01/22/2024 I called the office to let them know what was going on and how upset I was. The Superviser Walter and Brent called me and they said Walter would be here today (Tuesday 23rd) between 10a and 1p no show no call. I have sinced canceled everything with them. The leak has gotten way worse now because of waiting, my dads bathroom is totally flooding now. So, thanks for NOTHING!!!!!! Very upset Michelle Ashway read more

Amazing, prompt customer service! Rooter Ranger is opened Sundays! They were a lifesaver. I needed my drain unclogged & the technician completed the job faster than I expected. The drain special was such a deal & thankfully that's all I needed. I definitely recommend over any other plumbing company. Thank you so much! Definitely recommend! read more

These guys were amazing! Quick! Responsive. And Roy was super professional and got the job done in no time! read more

This company is absolutely wonderful!!! They helped me out in such a terrible situation and Scott the gentleman that came to my home was an amazing individual!! I would totally hire this company again and again from beginning to end they were amazing !!! Don't count them out when you need a plumber because they are exceptionally awesome!!! read more

Hats off to theses folks a roto ranger called about noon today. The nice lady at the office I think her name was Cindy she was great got me scheduled and with in a hr. Travis called and said he would be there in fifteen min. And he was . Took care of business for me in a true professional manner. And even help me find a sleeping problem so he fix it for me in professional manner there was no trying to upswell and the second issue saved me a lot of headaches and money in the long run. Thank you all at roto ranger. Just hope I don't have to see you all again for a long time. You get 5 stars from me read more

This company quoted me $2500 for changing out a few cartridges in some faucets and showers in my home. Halo Plumbing came and did the same job for $175! No wonder Rooter Ranger has a very nice van that they drive around in. Don't let them scam you! read more

They came out quick. No upsell. Came right back out when i called. No upsells. I hate hate hate upselling. I liked Curtis best out of them all. I have used them 4 x now. This was a water heater issue read more

I never got a call from this manager. Though Rooter Ranger has my name, number and address, ..........the manager never reached out to contact me regarding the situation where his technician tried to overcharge me. Overcharging senior citizens. I'm not finding the managers efforts believable. read more

Today I had pipe problems so I called Rooter Ranger Plumbing, they sent out Carvelle, I hope I spelled the name right lol but he had wonderful service ! He came to solve the problem right away. He was very friendly, professional and informed us of how the issue came about and solutions to refrain from clogging the pipes again. I would definitely recommend him and Rooter Ranger Plumbing if you have any pipe issues they are very cost effective and have the best team !!. read more

We had Robert and Seth come out and they were amazing! both took the time to explain everything going on and what repairs were needed (I needed it explained more than 4 times because i could not wrap my head around it, and they took the time to walk me through it all and worked with us to make a plan of action we were confident with. Our huge project is just starting but I feel we are in good hands! Linda who takes the calls was also super helpful and got us in to the schedule quickly and made me feel like my urgency was her highest priority, then actually followed through with making us a priority! read more

Plumbers are friendly enough. I had a big job. I let them know my father had just died, and I had to have asbestos removed before they could start. Rooter Rangers brought cleaners in after but left cement all over the walls inside and out, and the ceiling. I let them know but declined the cleaners coming back. Overall there was a poor attention to detail. My counter top was broken when they replaced water lines, the side of a cabinet was damaged, and a magnet on my stove went missing after the asbestos remediation was done, so it was either the plumbers or the cleaners they brought in. I requested an itemized invoice. I was told it wasn't ready. When the job was done, suddenly it was their software that generated the itemized report once payment was complete. After payment it was complete, it was something they'd definitely finish tomorrow and get sent right over to my insurance. It's been months and it's still, "We'll send the itemized receipt tomorrow". Over 25k and these guys can't be bothered to give me an itemized receipt so I can get something back from insurance. I would not recommend these plumbers to anyone. No one deserves to be treated like that, especially over the holidays, with a recent death, during Covid. This is a despicable company with zero ethics or compassion. read more

Ian went out to my parents house and was able to clear a clog for me. Their booking process was very easy and efficient. I made the initial call and a technician was dispatched within 30 minutes to their home. Ian called me both before and after to let me know what was done and there was no hard sell on any "additional services". I paid the quoted price ($47.00) and was on my way. If you are on the fence about using Rooter Ranger feel free to give them a call, they took good care of my Mom. read more

Insanely expensive. Had a quote for a water heater that was three times higher compared to all other quotes. Ridiculous!

I had these con artists come do a plumbing project. The process was horrendous,I left a review on here with one star. Long story short they bribed me to take the review down(I lost a lot of self respect that day). Since this project has been done my gas bill and water bill have sky rocketed(hot water heater runs on gas and is constantly running) my gas bill before this project was no more than 100, my bill has been coming in at over 200 a month. We called them out last week to assess a water leak, and to fix the plumbing under the sink (this has leaked since project completion) the tech arrived Friday the 12th. He didn't touch anything, contacted supervisors. He then told us we would hear back by Monday. Here we are a week later with no answers or responses. I truly would not recommend this company. Highly advise going else where. In this economy these people are taking peoples hard earned money and not performing the job they were paid for. This experience has ruined any trust I have with salesmen,or companies trying to earn my patronage. Please don't make the same mistake I have made, if anyone reads this and I save them from this grief it will be some sort of consolation to this nightmare I have lived the past year. read more

On 12/17/2022 I called and spoke to their appointment setter and told her that my wife and I attend church from 12 noon til 1 pm on Sunday. So the appointment setter told me she would make our appointment time at 2 to 4 pm. So at 6 am on 12/18/2022 their office texts me saying they have a technician on his way to our home , and are we going to be home ? I texted back and told the person who texted me that we were scheduled between 2 to 4 pm and why were they waking me up at 6 am. I texted that we won't be home until 2 pm after church. So then at 8 am they call my cell phone and tell me the technicians is on his way again at 8 am. I told the lady that we still wouldn't be home until 2 pm when our assigned appointment time was. After church on 12/18/2022 I waited from 2pm til 4 pm and no one showed up. I called their dispatch and the dispatch lady said the tech was on his way and would be there shortly. Then at 4:10 pm I received another call saying all there technicians went home sick and they would come out in the morning and a supervisor named true said he'd be here at 9 am after I told the lady on the phone that I would be suing them for their treatment of my situation. This company is totally incompetent and a bunch of bumbling baboons who probably don't know how to actually fix anything or jerry rig there work ! This company needs to be investigated and closed down for complete incompetence. I highly recommend not to ever use this company, and I will be reporting their actions to the better business bureaus. read more

Rooter Ranger - This is the pipe they said they fixed over 6 months ago and charged me 1,000 dollars which actually isn't fixed at all ! - Plumbing Near Me - Las Vegas, Nevada

Jason and JR were great, kind, and knowledgeable when helping us with our issue. Thanks, and will be calling again next time in trouble.

I am in awe at service we received from Rooter Ranger Plumbing. The crew was there within 1 hours. They observed the situation, set appt. for next day Removed toilet, discovered tree roots in drain. Gave us the cost and what they needed to do. Scheduled for following day. They were courteous, clean and friendly. Now I can use the toilet. I am over the moon with Travis and the crew. Will recommend highly. read more