Everyone at the office was extremely helpful, knowledgeable, and pricing is amazing…read more Russell came into our home was so respectful, automatically took his shoes off in the home, installed everything so quick (under an hour for the softener and osmosis for drinking water). No one could have done a better job. Thank you so much!!!! Made the process so easy and the company is trustable.

Great initial experience with Rain water! We Spoke to Joe and he was very straightforward, he did…read morenot give us a whole spiel about the process and product. That alone helped us decide to go with Rain! We're set for installation next week and I will post an update afterwards! We're so excited for this!

This family owned company did an amazing job with our comprehensive water system, the great water…read moresoftener champion system and a reverse osmosis with alkaline cartridge stage made our water go from terrible and itchy to smooth and in the case of drinking water delicious. Max and Bailey thank you!

Very professional and responsive. They went through all the options with me to help determine the…read morebest fit.

Week ago we got installed Puragain Water system, and...we cannot be more happy…read more Firstival, the gentleman Tony, who came to present us all the information was amazing. The knowledge he has,ability to answer our questions, and mostly him being focus on presenting us how the system works, what are the benefits, why we should get that system, what are differences. It was great him focusing on the product, not on comparing to other companies,etc. The truth is, if someone wants to buy,they'll buy because of the system qualities, not on the comparison to other companies. That's why, Tony is evidently professional, knows, and enjoys his job. The technician Brandon, who was installing the system was great. Fast, knew exactly what he is doing, very polite, and professional. We are extremely happy with choosing Puragain Water system, starting from the sale,through installing, to the results. The system does it job amazingly. The water taste great. I'm going to recommend that company for sure! Thank you guys again!

My wife and I just had our in home presentation with PURAGAIN WATER. I'll start with this... we…read morereceived 4 bids and presentations in our home to compare the difference in products and prices... PURAGAIN being the fourth. The 1st 3 bids from the other water solution presentations were ok with pressure to buy buy buy... my wife and I had to think about it and normally we are good with 3 bids. My wife's friend said, "hey, you need to try PURAGAIN"... so we did and WOW... what a pleasant relief. Let me tell you... CUSTOMER SERVICE IS AMAZING. We were super excited that ANTHONY L (TONY) was the gentleman that came to our door. 1st impressions everything to me and his smile never stopped. The absolute best personality and best presentation on the PURAGAIN product. TONY answered all our questions, explains the WHY they are the best with the customer service and the services they provide after buying the product. It regards to value: PURAGAIN WATER was comparable to the 3 bids we got from other companies but they came in at the best price. Service is prompt and on time. TONY had excellent communication on our appointment, explained the process, paperwork, and scheduling perfect. TONY explained in detail the services we will receive after installation of the product... which no other companies provided without costing an arm and a leg for a service call. Thank you TONY for making our day and the excellent presentation on the PURAGAIN product.

I got the 5-Stage Refiner with KDF-55. Whole process was great. Install went perfectly. I don't…read morethink anyone else has 16% resin, so I appreciate that it's offered. Works fine, does what a water softener is supposed to do. I like that it uses a Clack control valve - they're simple with few moving parts - and last a long time. If you're in analysis paralysis with all the different choices - save yourself the effort and get a unit with this valve.

My husband and I were looking for a water softener and contacted a few other companies. Jason was…read moreby far the most knowledgeable out of all of them. He was very direct with his information and didn't try to upsell us like some of the other companies. His prices are also extremely competitive. We were able to get the 5 stage refiner and reverse osmosis for less than half the price of what we were quoted else where. Scheduling and install were also quick and painless. From start to finish, everything was very easy and considering how affordable it all was, we wish we pulled the trigger immediately after we bought our house.

Carla Scala was fantastic giving a detailed explanation of the system and great costumer service…read more We are so happy that we have a great system. Installation was handled professionally. My whole family noticed a difference including the puppies right away. Highly recommended !!!

We love our water softener system and RO system! I had called to make an appointment for a…read moreconsultation and Carla was the one who came for the consult! She was very detailed and funny and she was able to work her magic and get someone to come in to install it for us THAT same night! We were shocked at how great the water felt after and how much better it tasted. Our skin improved too from using softened water as opposed to the hard Vegas water. Highly recommend !!

We had Ryan out to change our cartridge in our Lifesource whole house water filter system. Ryan…read morewas on time and worked quickly so we were only without water for a few minutes. This Lifesource system is so much better than saltwater. Worth the cost for the quality of the water and amazing customer service. Thanks Ryan

Allie Irvine is an incredible consultant; she not only understood the needs of my property but also…read moreensured that I was able to save on my purchase of system. Ryan and Melwyn were very helpful at the install; this is a great company!

We just moved into our new property and expected people to leave flyers. We also prepared for this…read moreand made sure we had a sign on the window next to our door. Very hard to miss it. We did this because having experience as a delivery driver i would make sure to look around the door to make sure I respected the homeowner. Paul C. did not do that. He FORCED the flyer under my door and damaged the seal. Of course mad, I called the number and spoke with a very "professional" Michelle. First, when handling calls in a business, all calls should be recorded from the beginning for quality assurance. I told Michelle that the person who left a flyer damaged my door and it needs to be addressed. She said that the corporate lawyers don't care about that because it could of been anybody. Good thing I have a camera. She then told me it still didn't matter because it needs to be clear. After going in yelp, I doubt this company has corporate lawyers but I digress. As she is speaking about her past experience with flyers and that it's basically not their fault for the damages, I let her speak as how conversations should go. As soon as I try to say my part or even attempt to speak, she cuts me off every chance she gets. Great customer service. After a few minutes I told her I didn't care and that I still want to pursue on getting reimbursed for damages. She then says, I will have to start recording the call for quality assurance. Which doesn't make sense because the whole call should be recorded for assurance not just when it's convenient to you. Nonetheless I told her that I would like a call from the owner because she was unwilling to fix my issue. Also, she kept saying she was just the call service agent for the weekend. Which is funny because as soon as I said I want to speak to a supervisor she magically became a supervisor. After a few more minutes of be trying to talk and her cutting me off, I told her I would prefer a call from the owner to get this resolved. Which again, after looking at this businesses yelp, the owner on here is Michelle and the person I spoke to is... Michelle. She got my info for the other owner or for herself not to sure (which I'm assuming I'm not gonna get a callback cause she's the owner lol) she asked me who the person was that left the flyer. I told her Paul C. And she said and I quote "that makes a lot of sense! Not to sound rude but he's fairly new". I don't think Michelle fact checks because in another yelp review (1 star) she says Paul is a seasoned employee. Overall, the product might be great but the customer service is trash and the inability in their employees to have observation for homeowners hard earned property is disrespectful and unprofessional. If Michelle is the owner or just the agent on the weekends, you should consider a different profession than talking to people the way you do. I look forward to her response on this review and just ignoring the issue and just responding to defend herself. (Literally every bad review on this business). Thanks.

This company doesn't understand what No Solicitation means. They ignore a clear sign and still…read morelitters on my porch with their flyers. If they can't follow simple instructions like that, what makes you all think they'll do what you ask them?

Soft Water Nevada was fantastic from start to finish. Eric was incredibly helpful on the phone,…read moreanswered all my questions, and made the whole process easy. They were able to install the system the very same day, and the installation was fast, professional, and efficient. The system has worked flawlessly ever since. I highly recommend Soft Water Nevada for anyone looking for great service and a quality water softener.

Highly recommended! This company truly deserves your business. I met with three different…read morecontractors to address a yellow staining issue, and this was the only professional who took the time to thoroughly test the water and provide an honest, accurate assessment. If you value integrity and expertise, look no further. By the way, the guy who came out was Scott Hammond.